Gatehouse Dining

2125 Cole Dr, Charlotte NC 28215
$$$ American

Private Retirement / Senior Living dining. Residents of Aldersgate at Shamrock and their guests only at this time.

Reservations

Business Info

  • Address: 2125 Cole Dr, Charlotte NC 28215
  • Cross Street: Cole Drive
  • Cuisine: American |
  • Cost: | Moderate
  • Category: Retirement Community
  • Star Rating:
  • Reservations: Required
  • Dress Code: Casual
  • Meals Served: Lunch | Dinner | Other |
  • Parking: Private Lot |
  • Payment Options: Debit |
  • Corkage Fee: N/A
  • Phone: 704-532-4044
  • Features: Full Bar, Catering Services, Private Room, Takeout Available, Working Fireplace, Wheelchair Access, Personal Wines Allowed, Lounge / Bar, Healthy Options, Free Wi-Fi, Farm-to-table,
  • Occasion: Dining Alone, Business Dining, Special Occasion,

Photos

Gatehouse Dining - Gatehouse Dining

Business Hours

Reservations Available
Monday
Gatehouse Lunch 11 a.m. - 2 a.m.
Gatehouse Dinner 4:30 p.m. - 7 p.m.
Tuesday
Gatehouse Lunch 11 a.m. - 2 p.m.
Gatehouse Dinner 4:30 p.m. - 7 p.m.
Wednesday
Gatehouse Lunch 11 a.m. - 2 p.m.
Gatehouse Dinner 4:30 p.m. - 7 p.m.
Thursday
Gatehouse Lunch 11 a.m. - 2 p.m.
Gatehouse Dinner 4:30 p.m. - 7 p.m.
Friday
Gatehouse Lunch 11 a.m. - 2 p.m.
Gatehouse Dinner 4:30 p.m. - 7 p.m.
Saturday
Gatehouse Lunch 11 a.m. - 2 p.m.
Gatehouse Dinner 4:30 p.m. - 7 p.m.
Sunday
Gatehouse Lunch 11 a.m. - 3 p.m.
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Customer Reviews & Ratings

4.57 out of 5 stars based on 809 votes

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 10, 2022
Jan V.
Fabulous

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 9/10
Aug 06, 2022
Dan & Carolyn K.
We feel the Dinning Room has advanced 1,000% with the new Leadership. Food has been Excellent, but I sure would like to see some changes in the Menu more often. These new fancy names for things don’t impress me at all. I like good old Country cooking. Please bring back some Squash Casserole and Sweet Potato Casserole’s. WE DEFINITELY NEED SOME NICE SOFT DINNER MUSIC IN THE DINNING ROOM.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 04, 2022
Jim D.
Just another great meal, thanks from the2JDs

Overall: 10/10
Food: 6/10
Service: 10/10
Ambience: 9/10
Value: 10/10
Jul 27, 2022
Royce K.
The lower score on food was because grilled salmon was cooked dry. I ordered medium rare. You hate to send food back when others have their meal. Usually the salmon is cooked correctly.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 16, 2022
Dean C.
No improvements are needed.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 15, 2022
Scottie W.
All was good Especially the service

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 14, 2022
Judy B.
Caroline was an excellent server and the food was very good. We had a good time!

Overall: 10/10
Food: 10/10
Service: 8/10
Ambience: 10/10
Value: 10/10
Jul 13, 2022
Mary Ellen F.
I had a very minor issue with being seated. Hardly worth mentioning.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Jul 06, 2022
Dan & Carolyn K.
I wish we could have some pleasant Dinner Music playing over our speaker system. IS THERE ANY WAY TO GET ANY BROCCOLI & CHEESE SOUP ON THE MENU? Looking forward to the new MENU.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 05, 2022
Clara C.
The staff was great. Th food delicious.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 29, 2022
Margie L.
It was very good. Thankyou.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 21, 2022
Lavada F.
A very pleasant dinner with four guests. Our server, Kamaka, went out of her way to take care of us, even though she had too many tables to serve. Having bread with the meal was a plus also. The only negative - we didn’t have silver and a napkin until the meal was served so no butter on the bread we ate before our meals arrived.

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Jun 18, 2022
Marion M.
Casey waited our table. She was very efficient and knowledgeable. She is always pleasant and made us feel special.

Overall: 10/10
Food: 9/10
Service: 10/10
Ambience: 7/10
Value: 9/10
Jun 07, 2022
Dan & Carolyn K.
We are told there is a sound system in there for pleasant music to be played while Dining. We have not heard this yet, and would certainly encourage you to play some nice soft music, or Broadway tunes. It would certainly help the ambiance. We certainly hope the menus will be changing soon, as the same old thing gets old. We had ask that the Shoestring Potatoes be put back on menu, Have requested Broccoli & Cheeses Soup be put on menu quite often, but have not seen it. Overall you are doing an excellent job, and have brought the Food Service up 100%.

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 8/10
Value: 8/10
Jun 04, 2022
Dean C.
We prefer soft shell crabs to be more crispy.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 11, 2022
Barb H.
Food is delicious …servers are wonderful

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 9/10
May 09, 2022
Dan & Carolyn K.
Plates in the Buffet line are EXTREMELY HEAVY! Buffets are hard on Handicapped people. Love those new Biscuits! It is amazing with the understaffed situation, that We have all the wonderful service we do. Music in Dining Room needs to be improved and uniform throughout the areas. When having Soup with meal, it should be served first. Food Quality has been Excellent.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 10/10
May 04, 2022
Clara C.
Our family came and had lunch with us an All of us was delighted with entire experience. Food was the best we have had in a long time Wait staff was above and beyond our expectations.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 29, 2022
Jim S.
We have company from out of town they agreed dinner was very good .

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 19, 2022
Margie L.
Everything was great. Angel the new waiter did a real good job.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 11, 2022
Sue H.
Ashton made the meal sp pleasant with his kind attitude . I had my 6 year old great- grandson with me Ashton was patient and engaging with all of us. The fried chicken was wonderful.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 11, 2022
Marilyn T.
You do a great job! No improvements are needed.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 09, 2022
Dan & Carolyn K.
You are all doing your very best to make us very happy, working under awkward conditions of short staff, and an Ill designed kitchen, which I hope will be corrected soon. We appreciate so much your hard work, and the Love we feel from. you all. The quality of the food has really gone up Substantially and we realize the problem you are having with food cost. Because we go to the store, and listen to the news. Keep up the great work you are doing, and know we Love all of you! Dan & Carolyn Kay

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Apr 08, 2022
Dean C.
We had the special and it was excellent. Ashton was very conscientious in making our dining experience pleasant.

Overall: 10/10
Food: 10/10
Service: 5/10
Ambience: 9/10
Value: 10/10
Apr 02, 2022
Laura G.
Lunch experience was great. The waiter Jonathan, sorry don’t know last name, fairly new, young, black curly hair really great and attentive. Thank you

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 30, 2022
Sharon F.
Our server was very busy with all the tables assigned to her so she was not able to clear our table in a timely manner. There were eight of us and we were celebrating a birthday; so we had a lot of dishes and glasses. Given how busy she was she did a fine job.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 11, 2022
Sue H.
Natasha is wonderful- - she is what makes the experience a 10

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 6/10
Value: 7/10
Mar 11, 2022
Judy S.
The specials r usually good. The service is good. We r sick of the same choices on the menu. Please change the menu choices. My husband has food allergies and can not find enough choices he can eat. We ask for a plain grilled chicken. They say they can do it but it will take a long time to cook it. We don’t want our table friends to have to wait.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Mar 09, 2022
Joyce G.
Our service was very good. Steak and other food good well and served nicely. Remind waiters to ask if refill of beverage needed. However, realize was very busy that night. We have been very pleased lately with food and service.

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 09, 2022
Lavada F.
Ashton, our server, was great, and the food was good. The okra and tomatoes were too spicy for me, but they were good. My friends really enjoyed the potato bar.

Overall: 10/10
Food: 5/10
Service: 10/10
Ambience: 5/10
Value: 6/10
Feb 05, 2022
Sue H.
Kamala is an excellent server. We enjoyed our dining experience with her. The room was so cold that we had to wear our jackets while eating. I had the chicken pot pie which was a gooey lump, mostly potatoes, topped with a cool phyllo crust. The menu desperately needs to be changed.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 6/10
Value: 10/10
Feb 04, 2022
Jackie G.
The Dining Room experience has greatly improved. Overall the quality of food is good and I like being able to have the option of a daily special. The wait staff strives to meet our needs and I feel they are part of my family. Attention needs to be given to the chairs. The fabric on many is stained.

Overall: 10/10
Food: 9/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Feb 03, 2022
Eugene R.
Great idea. Festive decor a nice change. Entertainment very nice. Service outstanding. Duck very good. Dim sum was very good, but a limited amount (4)for each table meant only one opportunity for two different pieces. This was a well executed experience and a wonderful change from the daily fare. Good job by all.

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 10/10
Value: 10/10
Feb 02, 2022
Patti K.
Easy to make reservations. Lovely dining room, friendly and efficient service, wonderful menu choices, and delicious food!!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 31, 2022
Dan & Carolyn K.
The Food and Food Quality has really gone up in a great way. Our Serving Staff has worked tirelessly to make all our meals so enjoyable. We are so blessed to be at Aldersgate. We have got to find out why the Potatoes are served cold most of the time. Other than that, Life is good. Dan & Carolyn Kay 105 Epworth

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 28, 2022
Sara K.
I had an excellent meal - the teriyaki salmon with rice and slaw, with a nice glass of red wine. The salmon was delicious and enough for lunch today. Kelsey (sp?) was our server (ambassador?) and she was attentive, funny and efficient. (I also love the robot) Sara Klemmer

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 27, 2022
Anne B.
Everything was a ten! Our server was wonderful! We were celebrating my grandsons 10th birthday and our server made him feel special!

Overall: 10/10
Food: 10/10
Service: 6/10
Ambience: 9/10
Value: 10/10
Jan 14, 2022
Laura G.
Very good experience. Everything went very smoothly. No problems. It was good.

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 7/10
Value: 8/10
Jan 07, 2022
Judy S.
We were allowed with reservation to have 6 at a table. Simone was our server and did a great job. Thank you. We had an enjoyable evening! Judy

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 02, 2022
Lavada F.
The food was good. Ashton gave us wonderful service. He told us the peas would not be ready for fifteen minutes but let us substitute fried okra. I had guests, and they really enjoyed dessert.

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 29, 2021
Janice v.
Brussels cold and mushy.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 10, 2021
Laura G.
Everything was very good this time . Thank you. My guests enjoyed.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 24, 2021
Dean C.
We were very pleased with all areas listed above. The meal was delicious! Placement of tables encouraged conversation that did not intrude on other diners.
Business Response:
Thank you so much for your feedback! We look forward to serving you again soon!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 9/10
Nov 23, 2021
Nancy Jo L.
It was all very good and the service was terrific.

Overall: 10/10
Food: 7/10
Service: 10/10
Ambience: 8/10
Value: 8/10
Nov 13, 2021
Karen G.
Our service from Natalie was excellent. My plate, the pot roast, had half the plate filled with potatoes, not enough vegetables. My general frustration is having food served at lukewarm temperature. Once I tasted it as it was served and sent it back to be heated up. Then I had to wait quite awhile for it to be served again. Is there a microwave oven?

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 22, 2021
David N.
Astin was wonderful! We kept asking questions and he kept getting us answers/people to provide answers. [We were new to Gatehouse.] The jalapena cornbread -- a gift -- was delicious!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 02, 2021
Margie L.
The food was good. The waitress was great. It just took a long time to get our food.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 01, 2021
Lavada F.
I had four guests, and they thought the food was great. Preicious, our server, was very attentive, and this was as important as having good food.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Sep 28, 2021
Joan E.
The meal was great. I enjoyed everything and all was done nicely.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 26, 2021
Kay J.
All was great. Prime Rib special was wonderful. Sam’one gave us great service.