Help

My Account

First time users
Sign up for a personal account to access all the benefits. A personal account enables you to make new reservations, change or update existing reservations, and cancel reservations. Earn dining points with each reservation towards gift certificates to the restaurants of your choice. Receive 300 bonus points just for signing up. A personal account also allows you to post your own restaurant reviews and share your dining experience on our member feedback board.
Where do I sign up?
Click on the Register link located in the upper right corner of the website. Complete the short registration form to officially become a user with access to the finest restaurants your city has to offer. It is that simple!
How much does it cost?
NOTHING! There is no charge for membership and registration is FREE. As soon as you sign up, your account starts collecting points towards Gift Certificates and rewards. These rewards are our way of showing our commitment to bringing you the best possible service, at NO COST TO YOU.
How is my privacy protected?
Every reservation is encrypted, which assures all information will remain private and confidential. Your security is our number one priority. We take every necessary precaution to ensure your personal information remains just that.
I lost my password!
NO PROBLEM! Visit our Forgot Password page. We will immediately send your password to the email address in your profile. Should you require further assistance, do not hesitate to contact our support center 24 hours a day, 7 days a week, at support@. You may also Click Here to start a new session. You are now ready for your next reservation!
How do I change my password?
To change your password, log in to your account, click "My Account" and select the "Update My Profile" link. In the password field type in your new password and click the submit button. If you need more assistance, email our support center at support@

Reservations

How do I make reservation?
mply click the "Make Reservation" link anywhere on our website. If you are a new user, your account will be created automatically. Or, you can log to your account and then make a reservation by selecting the "Make New Reservation" option.
How much does it cost?
It's FREE to make reservations online. In addition, for each confirmed reservation you make we will credit your account with Dining Points you can redeem for Gift Certificates or other prizes available through our Dining Points reward program.
How can I cancel or change my reservation?
To change or cancel your reservation, first log in into your account. Then, select "My Reservations" under the My Account. You may cancel or change any reservation on the list.
How do I know my reservation has been confirmed?
A confirmation is sent via email. Email confirmation (or decline, in some cases) is usually delivered within 15-60 minutes.
Do I need my credit card?
Some restaurants require a credit card number to guarantee space for larger groups (usually 6 or more). In these situations, cancellations less than 2 hours in advance or no-shows may result in a service charge of $25.00 per person. Please note that credit card is required for all persons under the age of 21 and usually for multiple same day reservations.
How do I book a large party, or corporate event?
This FREE service is offered through our Special Events page. Our experienced staff will find the perfect venue matching your budget, location, and occasion. No party is too big or too small for our free party planning service.
What is the cancellation policy?
All reservations must be canceled via your online account at least 2 hours before your reservation. Cancellations less than 2 hours in advance or no-shows may incur a service charge of $25.00 per person. To cancel your reservation, log in into your account, select "My Reservations" and select "Cancel Reservation" for the reservation you want to cancel. Please do not attempt to cancel your reservation by email.
What if I receive an email declining my request for reservations ?
Should the restaurant be unavailable, or unable to meet your specifications, a list of available Restaurants emailed to you right away. Alternatively, you can book through our new VIP Access!
The restaurant is already sold out! Can you get me in?
YES! We can get you into many restaurants, even if they are already sold out. Our VIP Access service provides exclusive access to local restaurants during dates and times restaurants are typically "fully-booked." We provide online marketing and reservations for some of the best restaurants around, enabling us to secure extra tables for our VIP Access customers.

VIP Access

What is the VIP Access?
now has new, VIP Access. This service now is providing exclusive access to local restaurants during the especially busy periods; those dates and times where it seems nearly impossible book a table at your favorite dining place. There is now a solution, exclusive only to account holders! VIP Access
What is the VIP Access service fee?
You can make online reservations through our website at no charge; however, VIP Access reservations usually have a one time processing fee ranging from $5 to $25 per seat dependent upon the restaurant, date and time.
How do I make a VIP Access reservation?
You have to make your VIP Access reservation online, or by calling our toll free number (This service is not available through the venue). Search and find the restaurant, date, time and party size you require, then provide the system with your name, phone number, email address, and credit card information. You will receive your email confirmation ASAP.
What happens when I get to the restaurant?
Give your name to the host/hostess, and your table will be waiting. You do NOT need to call the restaurant to confirm your reservation. You will receive confirmation to your email. You do NOT need to bring your confirmation.
What restaurants are available for VIP Access?
We always have some of the finest restaurants available. Simply use the search function to find the restaurant, date, time, and party size you request. The search result will show you all available restaurants for the date you have selected.
What is the Cancellation & Refund policy?
Please cancel your reservation at least 48 hours in advance. Cancellations received less than 48 hours in advance may incur a No-Show service charge of $50.00 per person. The VIP Access service and processing fee is a one time fee and non-refundable.
How do I Cancel my Reservation?
All reservations must be cancelled 48 hours prior to your reservation. You have to cancel your reservation by using your online account. Do NOT call the restaurant (The restaurant will not have your name until a few hours before the reservation time). The VIP Access is non-refundable and we or the restaurant will NOT refund the service fee.

Points & Rewards

What is the Dining Points program about?
For every restaurant reservation made online, you'll earn points toward Gift Certificates redeemable at many area restaurants. Sign up today, and automatically receive 300 sign up bonus points
How many points I get for every reservation?
Every restaurant has a different points value ranging 100-500 points per confirmed reservation. Just see the points info displayed on the restaurant information page. Your points will be awarded once the reservation is completed. No points will be awarded for cancellations or no-shows.
What rewards do I get for my dining points?
The current list of rewards and prizes is available at the Points & Rewards page.
Where can I request my rewards?
To turn your points into prizes you have to log in into your account and select "My Rewards". Once you have collected enough points the request form will be displayed automatically.

Gift Certificates

Can I buy gift certificate online?
Yes! We are proud to announce that gift certificates for many restaurants are now available for purchase exclusively through our website! Its quick and easy to buy. Just visit our Gift Certificates page.
Where can I use this gift certificate?
Gift Certificates are universal and can be used in many local restaurants. For current Listings, visit our Gift Certificates page, and click on the "Participating Restaurants" link.
What payment options do you offer?
We accept the following: Visa, MasterCard, Discover, American Express, Prepaid Company Check, Personal Check, Cashier Check, or Money Order (Note: All Prepaid Orders take longer processing. Checks require 2-3 days for processing. No C.O.D. orders please.
What is the return policy?
Gift Certificates issued by are non-refundable. All sales are final. Gift Certificates are valid for one year from the issue date on certificate, and in participating restaurants only. Dining certificates are not valid for use towards gratuity. No cash back on Dining Certificates.
What shipping options do you offer?
All orders require 24-48 hours processing time before shipping. does not process shipments on weekends/holidays. Same day shipping is not guaranteed. FedEx express saver: 1-3 business days plus processing time. No delivery on Saturday or Sunday. FedEx does not ship to a post office box. No international/Canadian shipments.
Is rush service available?
Some orders may be shipped the same day for a $2.99 service fee. will put a RUSH on your order for an additional fee, provided the following conditions are met: Order is submitted before 4:00PM PST, and the complete sales transaction is successfully completed before 4:30PM PST.
Is the online payment secure?
Security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once the information is received through the internet, trusted authorized employees will process your order, and make sure that your information is handled with the highest level of security.
How do I use this Gift Certificate?
For security purposes, ALL gift certificates must be validated, and only valid with an online reservation. Your Gift Certificate will be valid and confirms your reservation.

Contact

Phone: 1-866-368-3773

Address:


Restaurant Agent Inc.
4858 Mercury St. Suite 200
San Diego, CA 92111