TableAgent is a service that allows its users ("you", "your") to choose and reserve a table in a restaurant, make purchases, or/and deposits for goods and services offered on our Site. Our Site, mobile Sites and associated applications (collectively, our "Site") are managed and processed by RestaurantAgent Inc. ("we", "our", "us") as owner and data controller. By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
We are a Data Controller of your information.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
may collect and use Users personal information for the following purposes:
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Restaurants and hospitality service providers - We share your information with these organizations to perform and manage your bookings and to deal with complaints and disputes relating to them. When making reservations, you have the choice of receiving marketing communications from the business concerned. If you consent to receive marketing communications from the organization, the business operator is then responsible for processing the information that we pass on to it.
Third-party service providers who provide services to us or act on our behalf, in particular for business analysis, data processing or payments, customer service, marketing, public relations, distribution of surveys or prize draws, or to prevent fraud. Your payment information is processed by the payment service provider itself. The data relating to your card is retained by the payment service provider only for the completion of the transaction, and only for the time necessary for the management of any potential claims by the cardholders. This payment information is encrypted and secure. Third-party service providers have access to the information and may collect it to the extent necessary to enable them to perform their functions. Third-party service providers are not allowed to share it or use it for any other purpose.
We will only retain your personal information for as long as is strictly necessary to meet our legal obligations. For marketing purposes, the retention period is five (5) years from the date of your last activity. We may retain certain personal information for a longer period, even after the closing of your user account, if it is necessary to fulfill our legal obligations or to maintain security, to prevent fraud and abuse and to defend or enforce our rights. We may retain your personal data for longer periods solely for archiving purposes, scientific or historical research purposes or statistical purposes in accordance with GDPR Article 89(1). If you choose to close your account your personal data will generally stop being visible to others on our Site within 30 days.
Like most website operators, we collect information of the sort that web browsers and servers typically make available, such as your IP address, your browser type, information regarding your internet service provider or the type of device you used to access this website, language preference, pages visited, and the date and time of each page request. Some of this information may be considered Personal Data under applicable laws. Some of this data may also be sent to third-party content providers (for example: advertisers, website analytic companies, etc.) that provide content on our Services. Such sharing may allow the website and/or content providers to track you over time and across multiple websites. At this time, our site does not respond to Do Not Track beacons sent by browser plugins as there is not yet a common agreement about how to interpret Do Not Track signals from browsers. Additionally, if you navigated from or navigate to other websites from our site, we may collect the address of those websites.
We may allow third parties to use Data Technologies on our site. The information collected from these Data Technologies may be shared with and used by us, by others acting on our behalf, or by third parties. Information collected by Data Technologies may be used on this website or on other websites, services, or online applications, including websites that may not be operated by us. For example, we may partner with third party ad networks to either display advertising on our website or to manage our advertising on other sites. These ad-network partners use Data Technologies to collect information about your activities on this and other websites to provide you targeted advertising based upon your interests. These websites and third-party ad networks are not controlled by us.
If you are a California resident you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties for the third parties’ direct marketing purposes. California law provides that you have the right to submit a request to us at our designated address and receive the following information:
You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. You may make such a request by emailing [email protected]
TableAgent follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
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This website and our Services are not directed to minors under the age of 18. You should not use this website or our Services or send any Personal Data about yourself to us if you are under the age of 18. Furthermore, if you believe that a child under the age of 13 may have provided his or her Personal Data to us, please contact us using the contact information at the end of this Statement. In the event that we become aware that we have collected Personal Data from a child under the age of 13, we will dispose of that Personal Data immediately.
Users may find advertising or other content on our Site that link to the Sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these Sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these Sites or services, including their content and links, may be constantly changing. These Sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
In accordance with applicable law, you may (i) request access to any personal data we hold about you; (ii) request that it be updated, rectified, deleted or blocked; (iii) request that we delete personal data we hold about you; (iv) request that we restrict our processing of your personal data; and (v) request that we provide you or a third party with a copy of certain personal data about you (that is referred to as the right of “data portability”). You can also object to any of our uses of your personal data described in this policy, including our marketing activities. You may also revoke your consent to the processing of your personal data, to the extent consent was required and provided by you. You can check, supplement and update the information you have provided by accessing the "My Account" section of your account. You may also close your TableAgent account by contacting us at [email protected]
This document was last updated on February 11, 2020