Sugo Gastrobar

105 Church Hill Rd, Newtown CT 06470
$$$ Italian

Welcome to Sugo Gastrobar!

In addition to our handmade pastas and brick oven pizzas, our dishes are inspired by classic Italian ingredients and preparations.

Our extensive menu holds something for everyone. From inspired small plates and antipasti boards featuring a selection of salumi and cheeses, to entrees made with free-range poultry, sustainable seafood, and all natural meats. Our large selection of vibrant salads are made with local organic greens and seasonal produce.

Like many Italians, we believe that the best times are had over a glass of wine or an aperitivo. We offer an extensive wine by the glass selection as well as a comprehensive reserve bottle list, with varietals from Italy and beyond. Our craft cocktail menu offers classic drinks with a contemporary spin.

Reservations

Booking Notes:

We thank you very much for your patronage and ask that you please be mindful of our 2 hour dining time limit for parties between 2-5 guests.

Parties with 6 or more guests need to contact the restaurant directly to make reservations.

Should you be running late for your reservation, we will hold your table for an additional 15 minutes. After 15 minutes, we cannot guarantee your table will be available.

Business Info

  • Address: 105 Church Hill Rd, Newtown CT 06470
  • Cross Street: 105 Church Hill Rd
  • Cuisine: American | Desserts | Italian | Pasta | Pizza | Sunday Brunch | Vegetarian |
  • Cost: | Moderate
  • Category: Upscale Casual
  • Star Rating:
  • Reservations: Recommended
  • Dress Code: Casual
  • Meals Served: Brunch | Lunch | Dinner |
  • Parking: Street | Public Lot |
  • Payment Options: VISA | Amex | MasterCard | Discover | Cash | Apple Pay | Google Pay |
  • Corkage Fee: N/A
  • Phone: 203-304-9334
  • Features: Full Bar, Sunday Brunch, Catering Services, Outdoor Seating, Prix Fixe Menu, Takeout Available, Happy Hours, Healthy Options, Free Wi-Fi,
  • Occasion: Child Friendly, Romantic Dining, Dining Alone, Meet for a Drink, Special Occasion, Vegetarian, Quick Bite, Date Night,

Photos

Business Hours

Reservations Available
Monday
Lunch & Dinner 11:30 a.m. - 10 p.m.
Tuesday
Lunch & Dinner 11:30 a.m. - 10 p.m.
Wednesday
Lunch & Dinner 11:30 a.m. - 10 p.m.
Thursday
Lunch & Dinner 11:30 a.m. - 10 p.m.
Friday
Lunch & Dinner 11:30 a.m. - 11 p.m.
Saturday
Lunch & Dinner 11 a.m. - 11 p.m.
Sunday
Lunch & Dinner 11 a.m. - 9 p.m.

Deals & Special Offers

Half Price Wine

Deal: Every Monday, every bottle of wine is half price!
Valid:May 29, 2023 - May 31, 2025
Days Available: Monday,
Time Available: 11:30 a.m. - 10 p.m.
Rules: Available by the bottle only (no discounts on glass pours)

Bottomless Brunch

Deal: Every Saturday & Sunday, enjoy bottomless mimosas or bloody Mary's for $19.99 per person.
Valid:June 3, 2023 - June 7, 2025
Days Available: Saturday, Sunday,
Time Available: 11 a.m. - 3 p.m.
Rules: *Available only with the purchase of food during brunch hours (11:00 - 3:00).

Prix Fixe Lunch

Deal: Choice of soup of the day or salad, main course, and dessert for $17.95 per person.
Valid:May 29, 2023 - May 31, 2025
Days Available: Monday, Tuesday, Wednesday, Thursday, Friday,
Time Available: 11:30 p.m. - 3 p.m.
Rules: Available weekdays from 11:30 - 3:00. *Dine-in only
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Customer Reviews & Ratings

4.73 out of 5 stars based on 556 votes

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 23, 2024
Alan P.
Thanks for a great experience. I have dined with you twice recently, once for lunch, and once for dinner. Love the remodel, servers were very attentive, your lunch menu was delicious and a great value, and your entrees were wonderful. I had the shortrib rissoto. Wishing you continued success.
Business Response:
Alan, Thank you so much for taking the time to write such a thoughtful and supportive reviuew for us! We couldn't be happier to hear that both of your visits to Sugo have been enojyable and the new layout of the space felt welcoming and comfortable to you. We sincerely look forward to welcoming you back soon!!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 09, 2024
John C.
Excellent food and vibe. Really like the restaurant
Business Response:
John, Thank you so much! We appreciate (and value) your feedback and couldn't be happier to hear that you enjoyed your time with us. We hope to see you again soon!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 06, 2024
Janis S.
Always great service and food with wonderful ambiance
Business Response:
Janis, Thank you so much for taking the time to post such a positive review for us! We are thrilled to hear that you've enjoyed your experiences with us and look forward to welcoming you back (sooner rather than later :)). Thanks again!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 06, 2024
Mary G.
First time here for lunch. Wait staff were great, prix fixe lunch menu was a good value,food portions were generous and very tasty.Overall a very enjoyable meal.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 10/10
Mar 05, 2024
Sue B.
we had a wonderful time with a fabulous server and scrumptious food. personally i am not a fan of your ambience because it is a bit cold in the giant room. looks more like a cafeteria.
Business Response:
Sue, Thank you for taking the time to provide us with such honest feedback - it means the world to us. We are happy to hear our service and menu options met your expectations. We will continue to work towards elevating every guest's experience so that the food, ambiance, & temperature are just right. We hope to welcome you back soon!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 24, 2024
Gregory N.
Excellent evening.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 11, 2024
Lesley H.
Really don’t see any room for improvement. Waitresses are always efficient, informative and pleasant. Great menu with generous portions and by far the best salmon I’ve ever had!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 05, 2024
Janine V.
Amazing food, great atmosphere! Will be back!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 29, 2024
Jon J.
Excellent food and service.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 28, 2024
Ricardo & Donna D.
We are so happy to have learned about Sugo as we had a gift certificate and found the food and service to be excellent. We will add this restaurant to our favorites list!

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 10/10
Value: 10/10
Jan 27, 2024
Pat C.
Awesome food, great service. Only downside was the noise. We sat in the front and there was a table of 8 and the volume of noise was almost deafening. We couldn’t hear each other speaking in a regular voice.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Jan 17, 2024
Pat N.
This was my second time having lunch. The food and atmosphere are great and the customer service is amazing! Staff have a wonderful way of making you feel at home without being intrusive. It’s my new favorite place.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 17, 2024
Barbara M.
Wonderful service. Great food. Lovely ambiance.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 03, 2024
Cynthia D.
Excellent food and service!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Jan 03, 2024
William G.
We had an excellent time at Sugo. Nice, chill vibe with energy and not too loud. You can feel comfortable grabbing a bite at the bar or table. Servers are very attentive.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 25, 2023
Laura mary P.
EXCELLENT! Will be back!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 16, 2023
Diane B.
The food was freshly prepared. It was delicious and I would recommend Sugo. The staff was courteous. The ambiance was modern and beautiful.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 01, 2023
Joan C.
As usual, we enjoyed a fabulous meal at Sugo. We had two friends join us and they raved about the food, service and ambience. We all will definitely return.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 9/10
Nov 21, 2023
Michael L.
Great atmosphere and service staff. We truly enjoyed our date night!

Overall: 10/10
Food: 10/10
Service: 7/10
Ambience: 10/10
Value: 10/10
Nov 19, 2023
Robert S.
Great place, service and food. Just wished tables not so close together - a little uncomfortable when crowded.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 24, 2023
Joan C.
Three if us arrived for lunch and were greeted and seated immediately. Our server was lovely and she saw that the three of us were not in a hurry, and she gave us enough time to order. The lunches were all excellent! Love Sugo and we will all be back.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 14, 2023
Lisa A.
Great atmosphere, food and service. Ricky our waiter was awesome, attentive but not smothering. Both types of specialty Old Fashioneds were delicious and so was the cheesecake dessert.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 09, 2023
Kayla G.
Amazing food and amazing service by our server Ricky! Will be back.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Oct 09, 2023
Denise B.
Everything was lovely we went for brunch at 11:00 a.m. on Sunday the food was very good atmostphere was great (not to crowded) and the company was terrific as well. The Bellinis were great but I think next time I will stick to Mamosa!! LOL

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 10/10
Value: 10/10
Sep 28, 2023
Evelyn W.
We are a group of five women and we really enjoy meeting at SUGOS for lunch. We will be back next month.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 27, 2023
Mary A.
The salmon piccata on the lunch menu was fabulous. The service was excellent with a thoughtful pleasant waitress. Sugo is a gem in this area.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 15, 2023
JOE M.
Our second time here and twice it has been a great experience. Food and service top notch.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 14, 2023
Kim C.
What a terrific place to meet and eat! Great ambiance & great food!

Overall: 10/10
Food: 0/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Sep 03, 2023
Joseph R.
Just a little loud for our preference but otherwise fantastic

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 30, 2023
Dee T.
Love the food and love the staff!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 13, 2023
Meghann S.
Great food and excellent service!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 12, 2023
Jim O.
Food and service was excellent!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 9/10
Aug 02, 2023
Debora B.
Awesome service and food. Your brunch has been amazing as well. Hope to see that Pistachio Martini on the menu next time!

Overall: 10/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Jul 12, 2023
barbara k.
Extremely nice restaurant for lunch with two friends. Great service and ambience. A bit pricey but in line with the other restaurants in the area and a much nicer experience. Would definitely recommend. The prix fixe menu is good value.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 06, 2023
Christine B.
First time here. Love the menu selections. I had the salmon panini. Delicious. Great bread. I had a side salad that was great. Dressing on salad I loved. I will be back and also recommend to others. Very personable waitress. Thank you.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 06, 2023
Evelyn W.
SUGO was highly recommended by a friend and my granddaughters, daughters and I thoroughly enjoyed the setting and the lunch. The $17.95 lunch was a delicious “good deal.” We had 2 pm appointments and the staff made sure we finished up in time.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 22, 2023
Michael D.
Good prices, nice atmosphere great food.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 10/10
Jun 20, 2023
Theresa G.
Fabulous lunch experience. We had an excellent waiter. He was polite, personable and very professional. All four of us thoroughly enjoyed our three course lunch. The food was fresh, high quality and delicious. Presentation was beautiful. Restaurant was clean and nicely decorated. The price fix lunch offered a good value and a variety of choices for all tastes. We all agreed to come to Sugo again, soon for dinner, with family and friends. Our only complaint was that it was so loud. Tables are kind of close together. A large party behind us was "outdoor" loud and we couldn't hear each other at our own table. Maybe separate large groups from smaller parties. Other than that, it was a great experience. Almost perfect. Thanks for listening. I am a Sandy Hook resident and am so glad to see such a great establishment added to my town. I wish you longevity and lots of luck and success. Theresa

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 10, 2023
Jim D.
The food was excellent and the service was attentive without being overbearing. We enjoyed our time there and will return.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Jun 07, 2023
Lorraine T.
Fabulous meal. We had charred octopus, raw tuna, and linguine with white clam sauce. The best white clam sauce in town. We will definitely return again. The only improvement we can suggest is something to soften the general acoustics. We were there on a Sunday and it was not packed. Noise level was okay but we can image that on a Saturday night it might be a little loud.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 02, 2023
Nicole C.
We had a wonderful time last night. Our waiter, Ricky, was so great and the food was excellent!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 27, 2023
Amanda L.
Great food, service, and atmosphere!

Overall: 10/10
Food: 7/10
Service: 6/10
Ambience: 9/10
Value: 6/10
May 07, 2023
Brendan C.
Slow to be served maybe because it was busy. Quite loud in restaurant.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 28, 2023
Stephen M.
Met with friends and even as restaurant filled it was easy to carry on a conversation. I had the Sunday Gravy and it was amazing.
Business Response:
We are so happy to hear you enjoyed your evening with us. Thank you for leaving such a kind review - we hope to welcome you back soon!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 24, 2023
Victoria P.
Everything was amazing!
Business Response:
We are so happy to hear that you enjoyed everything! We appreciate the feedback and look forward to welcoming you back soon!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 16, 2023
Amy H.
Everything amazing. Sugo has been the best addition to Newtowns dining options in quite some time

Overall: 9/10
Food: 10/10
Service: 9/10
Ambience: 8/10
Value: 9/10
Feb 19, 2024
Pati R.
This restaurant offers delicious food along with great service. My only very small complaint is that the tables are placed a bit too close to each other. I plan on returning many times in the future.

Overall: 9/10
Food: 9/10
Service: 8/10
Ambience: 8/10
Value: 8/10
Feb 07, 2024
Jan G.
Delicious lunch. Salmon panini. Sat in Sun room, beautiful but it got too warm. Long wait for a glass of wine. Every one enjoyed their meals but salad didn’t have artichokes as stated on menu. Overall, pleasant lunch!

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Dec 05, 2023
Karen A.
All was great- great service- very good food - just happened to sit in an area that was really hot!! If we were at a different table - would have a higher rating.

Overall: 9/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 06, 2023
Beth B.
My friend got very sick in the middle of the night last night, (I will spare the details), we had dinner last night, sat outside which was nice, we shared the appetizers, but had our own entree, and dessert, for the pre fix. I had no problem, otherwise all was good, drinks a little pricey, for their weakness with alcohol, really did not taste much, I had the mule.

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Aug 28, 2023
Nancy M.
We were very pleased with the tasty dishes we had. Service and ambiance was amazing. Lava cake was okay. Didn’t like the flies in the restaurant which came in when waiters served customers outside.

Overall: 9/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 9/10
Jul 18, 2023
Stacey S.
Overall great experience! Good and drink were great, service was great & the place is very cute! The only thing I would say it was a little warm in the restaurant. It’s super hot out so I get it, but we were sweating.

Overall: 9/10
Food: 9/10
Service: 9/10
Ambience: 7/10
Value: 8/10
Jul 16, 2023
james b.
Great place Just a bit too noisy Next time we will sit outside

Overall: 9/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 8/10
May 12, 2023
Lou S.
Food and service was great. When restaurant got full within 1 to 1 1/2 hours, the noise was very loud. We enjoyed our 43rd Anniversary celebration in a new restaurant
Business Response:
Hi Lou, Thank you for celebrating your anniversary with us! We are happy to hear that the food and service did not disappoint. We are aware that the acoustics make it difficult to maintain normal conversation - especially when the restaurant is full. Sound absorption panels are being installed in the next few days - we hope to welcome you back once things are in place and the noise levels are minimized!

Overall: 8/10
Food: 6/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 19, 2023
Dana G.
Eggplant was over cooked

Overall: 8/10
Food: 9/10
Service: 9/10
Ambience: 10/10
Value: 9/10
Oct 08, 2023
David B.
Great place, great food, great service. Just got too loud as the night went on

Overall: 8/10
Food: 9/10
Service: 8/10
Ambience: 8/10
Value: 7/10
Aug 22, 2023
Greg S.
Very good chicken parm, arancini could have been warmer. Overall, very good.

Overall: 8/10
Food: 9/10
Service: 8/10
Ambience: 8/10
Value: 9/10
Aug 17, 2023
Alexa S.
Food was great! Loved the Brussel sprouts appetizer, minus the truffle. Tuna salad was delicious! My friends’ basalmico pizza looked amazing and she really enjoyed it. Drink service was very slow.

Overall: 8/10
Food: 8/10
Service: 10/10
Ambience: 8/10
Value: 7/10
Jul 19, 2023
Jaime C.
Our waitress Erin was kind, professional, and attentive. The best service I’ve had at a restaurant in a very long time!! Fried artichokes were over salted. Branzino salad - I had this at lunch at Sugo a month ago and the piece of fish was much bigger at lunch than dinner and the dinner price was more. Sugo cake was probably the most amazing dessert I’ve ever tasted!! Lights kept dimming and then going higher. Overall we had an awesome time!!!
Business Response:
Jaime, We are so happy to hear Erin took good care of you and your group - she is an asset and we are glad her dedication to providing great service shined through. The lights dimming is actually an issue that is being researched by our electrical company as the power surges are unique and something that requires their professional analysis; it is frustrating that it is currently out of our control and we apologize it interfered with your meal. We would have loved the opportunity to address your dissatisfaction with two of the menu items you ordered while you were dining with us - it is always difficult to hear your expectations weren't met after the fact because we would never want anyone to leave underwhelmed (we will do whatever we can - whenever we can - to make things right for any of our guests). We appreciate the time you took to leave us this review - your feedback is truly valued and will be used to continuously improve our performance. If there are additional details you'd like to share with us, please don't hesitate to reach out via email: [email protected]

Overall: 8/10
Food: 10/10
Service: 10/10
Ambience: 5/10
Value: 8/10
Jun 18, 2023
Kevin B.
Great food. Great service. Place looks very cool. The front room is all glass and has terrible acoustics. For some reason the management is blasting music like it is a downtown club scene. Everybody is yelling at each other to be heard. Not relaxing. Asked for the music to be turned down. They moved it from a 10 to a 9. Place has potential. Sit in the back and bring earplugs.

Overall: 8/10
Food: 9/10
Service: 9/10
Ambience: 5/10
Value: 8/10
Jun 09, 2023
Carol A.
The food and service were excellent. The restaurant was very noisy, and I could have done without the mixed martial arts on the tv over the bar. That did not create an enjoyable dining atmosphere.

Overall: 8/10
Food: 10/10
Service: 10/10
Ambience: 6/10
Value: 10/10
May 21, 2023
Josie S.
The food was delicious. The front room where we sat was cold and the music was loud which took away from the overall experience.

Overall: 8/10
Food: 9/10
Service: 10/10
Ambience: 7/10
Value: 9/10
May 21, 2023
Diana O.
Unfortunately the octopus was a bit chewy and overcooked. All our other dishes were delicious! The noise level made it very difficult to have a during dinner. Overall our experience was very good. I would plan not to come on a Friday or Saturday however due to the noise level.

Overall: 8/10
Food: 10/10
Service: 10/10
Ambience: 6/10
Value: 8/10
May 07, 2023
Adria H.
Great food and service, but high sound level from active bar not really conducive to dinner conversation.

Overall: 8/10
Food: 7/10
Service: 9/10
Ambience: 10/10
Value: 7/10
Apr 19, 2023
Kent M.
Everything was good. Beautiful bar area. Food was good. I got the linguini do mare - very good. My daughter got filet mignon & mashed potatoes, I could’ve eaten two of her dish. My lava cake wouldn’t have come with ice cream, but I asked for a scoop & got an oversized tanlespoon, which o thought was on the chint6 side.

Overall: 7/10
Food: 7/10
Service: 7/10
Ambience: 5/10
Value: 7/10
Jan 15, 2024
Marge T.
Sat in the glass atrium in the front. WAY too loud. Could not hold a normal toned conversation. Would definitely prevent us from coming back.

Overall: 7/10
Food: 1/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 25, 2023
Diane T.
The first time I. Suited I had the fixed price lunch with the Salmon. It was a 10! Brought a friend the second time. Again for lunch, but tried the eggplant. I’m usually not critical but it was awful, like shoe leather. I could barely cut it. It seemed like it was deep fat fried. My friend had the chicken parm. Also mediocre. Salads were good gelato was good. Service was excellent. Go try eggplant at Quattro Osteria! You definitely need improvement on that dish. Enjoyed atmosphere.

Overall: 7/10
Food: 7/10
Service: 6/10
Ambience: 7/10
Value: 7/10
May 08, 2023
Peter S.
Definitely loud and dealing with some opening pains. The food runner tried to deliver appetizers to us when we still had our menus because we hadn’t even ordered yet and our water glasses weren’t even been filled. The food was OK. My veal Milanese was so thin that a third of it was over cooked and as tough as shoe leather.
Business Response:
Peter, We appreciate the time you took to provide us with details about your evening at Sugo. It's disappointing to hear our service was lacking during your visit - though we are confident the mishap you experienced will not happen twice as we are unapologetically committed to providing service that exceeds expectations and have addressed this situation with our team. With respect to the noise: we are fully aware the acoustics make it challenging to maintain normal dinner conversation when the restaurant is busy. Sound absorption panels are being installed in the next few days to help mitigate this issue - though we apologize the noise interfered with your evening. We hope you will give us a second chance to get things right and we can turn a mediocre experience into a positive one.

Overall: 7/10
Food: 6/10
Service: 9/10
Ambience: 9/10
Value: 8/10
Apr 30, 2023
Ron B.
Polenta was cold, shrimp and scallops was bland with little flavor. Branzino was too thick and bland also.
Business Response:
Hi Ron, Thank you for providing us with this feedback. We value and appreciate the time you took to let us know what we got right and what we can do better. More importantly, we apologize for failing to meet your expectations and we would welcome the opportunity to offer you the dining experience we strive to create for all of our guests. Please email our owner at [email protected] to further discuss the details of your visit and arrange a reservation for a future date.

Overall: 7/10
Food: 5/10
Service: 6/10
Ambience: 8/10
Value: 7/10
Apr 20, 2023
Cecilia O.
I had the linguini carbonara and typically there isn't mushrooms in it. Also, there was some other sort of veggie that I couldn't decipher. It was good but it could have been better. Also, when presented with the check the "book" is cheap and awful. Please change that . . . . it comes across as stingy. Thanks.
Business Response:
Hi Cecilia, Thank you for providing honest (and necessary) feedback about your visit at Sugo - we value your insight and take it to heart. It is never easy to hear we undelivered on our commitment to creating an exceptional experience (from the food to the ambience to the service). However, had you not taken the time to leave us a review, we wouldn't have known where we were missing the mark and can now, as a team, address areas we can improve upon. Thank you again - we hope to have the opportunity to welcome you back and get it right the second time around.