Sugo Gastrobar
105 Church Hill Rd, Newtown CT 06470
$$$
Italian
Welcome to Sugo Gastrobar!
In addition to our handmade pastas and brick oven pizzas, our dishes are inspired by classic Italian ingredients and preparations.
Our extensive menu holds something for everyone. From inspired small plates and antipasti boards featuring a selection of salumi and cheeses, to entrees made with free-range poultry, sustainable seafood, and all natural meats. Our large selection of vibrant salads are made with local organic greens and seasonal produce.
Like many Italians, we believe that the best times are had over a glass of wine or an aperitivo. We offer an extensive wine by the glass selection as well as a comprehensive reserve bottle list, with varietals from Italy and beyond. Our craft cocktail menu offers classic drinks with a contemporary spin.
Reservations
Business Info
- Address: 105 Church Hill Rd, Newtown CT 06470
- Cross Street: 105 Church Hill Rd
- Cuisine: American | Desserts | Italian | Pasta | Pizza | Sunday Brunch | Vegetarian |
- Cost: | Moderate
- Category: Upscale Casual
- Star Rating:
- Reservations: Recommended
- Dress Code: Casual
- Meals Served: Brunch | Lunch | Dinner |
- Parking: Street | Public Lot |
- Payment Options: VISA | Amex | MasterCard | Discover | Cash | Apple Pay | Google Pay |
- Corkage Fee: N/A
- Website: https://sugogastrobar.com/
- Phone: 203-304-9334
- Features: Full Bar, Sunday Brunch, Catering Services, Outdoor Seating, Prix Fixe Menu, Takeout Available, Happy Hours, Healthy Options, Free Wi-Fi,
- Occasion: Child Friendly, Romantic Dining, Dining Alone, Meet for a Drink, Special Occasion, Vegetarian, Quick Bite, Date Night,
Photos
Business Hours
Reservations Available
- Monday
- Lunch & Dinner 11:30 AM - 10:00 PM
- Tuesday
- Lunch & Dinner 11:30 AM - 10:00 PM
- Wednesday
- Lunch & Dinner 11:30 AM - 10:00 PM
- Thursday
- Lunch & Dinner 11:30 AM - 10:00 PM
- Friday
- Lunch & Dinner 11:30 AM - 11:00 PM
- Saturday
- Lunch & Dinner 11:00 AM - 11:00 PM
- Sunday
- Lunch & Dinner 11:00 AM - 8:00 PM
Customer Reviews & Ratings
4.48 out of 5 stars based on 1005 votes
- Overall: 8/10
- Food: 8/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
Dec 11, 2024
Don Z.
Disappointed that salmon ran out at 12:30.
- Overall: 6/10
- Food: 7/10
- Service: 8/10
- Ambience: 4/10
- Value: 7/10
Jun 24, 2023
Sarah C.
Very pleasant and attentive waitress, Carly. However, noise level so bad had to move outside. Also, disappointed on an early Thursday night they ran out of risotto.
- Overall: 9/10
- Food: 10/10
- Service: 9/10
- Ambience: 8/10
- Value: 9/10
Feb 19, 2024
Pati R.
This restaurant offers delicious food along with great service. My only very small complaint is that the tables are placed a bit too close to each other. I plan on returning many times in the future.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 19, 2024
Joseph A.
Overall well done. Made for an enjoyable evening out.
Food and service was outstanding. Will return.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 09, 2024
John C.
Excellent food and vibe. Really like the restaurant
Business Response:
John, Thank you so much! We appreciate (and value) your feedback and couldn't be happier to hear that you enjoyed your time with us. We hope to see you again soon!- Overall: 4/10
- Food: 3/10
- Service: 4/10
- Ambience: 10/10
- Value: 5/10
Oct 06, 2024
Any D.
We waited nearly an hour between our salad course and entree and then rather than pasta with bolognese they served pasta with red sauce and a broken up meatball. It was appalling.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 28, 2024
Ricardo & Donna D.
We are so happy to have learned about Sugo as we had a gift certificate and found the food and service to be excellent. We will add this restaurant to our favorites list!
- Overall: 3/10
- Food: 3/10
- Service: 3/10
- Ambience: 3/10
- Value: 5/10
Apr 21, 2023
Sarah C.
Too noisy. Need something to absorb the noise.
Business Response:
Hi Sarah, We completely understand the noise levels make it challenging to maintain normal dinner conversation. We apologize the acoustics interfered with being able to enjoy your time with us. Sound absorption panels are being installed in the next few days to help mitigate the issues with the noise. We hope you will give us a second chance to make things right once the issues with the noise levels have been resolved.- Overall: 8/10
- Food: 10/10
- Service: 10/10
- Ambience: 5/10
- Value: 8/10
Jun 18, 2023
Kevin B.
Great food. Great service. Place looks very cool.
The front room is all glass and has terrible acoustics. For some reason the management is blasting music like it is a downtown club scene. Everybody is yelling at each other to be heard. Not relaxing. Asked for the music to be turned down. They moved it from a 10 to a 9. Place has potential. Sit in the back and bring earplugs.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 28, 2024
Elaine D.
The happy hour was wonderful. The bar tenders are very friendly and very nice. The waitress we had was great!
- Overall: 6/10
- Food: 8/10
- Service: 8/10
- Ambience: 4/10
- Value: 7/10
May 17, 2023
Joanne I.
Unfortunately it was very loud; it was difficult to hear each other at our own table.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 14, 2023
Kim C.
What a terrific place to meet and eat! Great ambiance & great food!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 02, 2023
Nicole C.
We had a wonderful time last night. Our waiter, Ricky, was so great and the food was excellent!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 9/10
Nov 21, 2023
Michael L.
Great atmosphere and service staff. We truly enjoyed our date night!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 28, 2023
Stephen M.
Met with friends and even as restaurant filled it was easy to carry on a conversation. I had the Sunday Gravy and it was amazing.
Business Response:
We are so happy to hear you enjoyed your evening with us. Thank you for leaving such a kind review - we hope to welcome you back soon!- Overall: 10/10
- Food: 10/10
- Service: 7/10
- Ambience: 7/10
- Value: 10/10
Aug 12, 2024
Kathy H.
it is very noisy. service was pretty slow - kitchen was backed up.
- Overall: 7/10
- Food: 5/10
- Service: 6/10
- Ambience: 8/10
- Value: 7/10
Apr 20, 2023
Cecilia O.
I had the linguini carbonara and typically there isn't mushrooms in it. Also, there was some other sort of veggie that I couldn't decipher. It was good but it could have been better. Also, when presented with the check the "book" is cheap and awful. Please change that . . . . it comes across as stingy. Thanks.
Business Response:
Hi Cecilia, Thank you for providing honest (and necessary) feedback about your visit at Sugo - we value your insight and take it to heart. It is never easy to hear we undelivered on our commitment to creating an exceptional experience (from the food to the ambience to the service). However, had you not taken the time to leave us a review, we wouldn't have known where we were missing the mark and can now, as a team, address areas we can improve upon. Thank you again - we hope to have the opportunity to welcome you back and get it right the second time around.- Overall: 10/10
- Food: 7/10
- Service: 6/10
- Ambience: 9/10
- Value: 6/10
May 07, 2023
Brendan C.
Slow to be served maybe because it was busy. Quite loud in restaurant.
- Overall: 8/10
- Food: 9/10
- Service: 10/10
- Ambience: 7/10
- Value: 10/10
Oct 12, 2024
Chris S.
Table for 2 was small and close to the table next to us. A little noisy by the speakers at the bar for my husband who wears hearing aides. Will ask for another area next time. My meal (chicken special) was outstanding. Our shared Sugo salad was dissapointing-dressing had no flavor. I added salt which I never do. Loved our server. Overall-we enjoyed and will be back.
- Overall: 7/10
- Food: 8/10
- Service: 5/10
- Ambience: 10/10
- Value: 5/10
Aug 19, 2024
Patrick M.
Good food but pricey for brunch.
Staff was friendly but service was very slow especially there wasnt a lot of people in the place
- Overall: 8/10
- Food: 9/10
- Service: 8/10
- Ambience: 8/10
- Value: 7/10
Aug 22, 2023
Greg S.
Very good chicken parm, arancini could have been warmer. Overall, very good.
- Overall: 7/10
- Food: 5/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Aug 10, 2024
Peter C.
Food was not up to the usual standards. We asked our server if they had a different chef & we were told that this was the chef's day off. Unfortunately the Sous Chef was not up to the standards we have come to experience at Sugo.
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 9/10
Jul 18, 2023
Stacey S.
Overall great experience! Good and drink were great, service was great & the place is very cute! The only thing I would say it was a little warm in the restaurant. It’s super hot out so I get it, but we were sweating.
- Overall: 10/10
- Food: 10/10
- Service: 7/10
- Ambience: 10/10
- Value: 10/10
Nov 19, 2023
Robert S.
Great place, service and food. Just wished tables not so close together - a little uncomfortable when crowded.
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 06, 2023
Beth B.
My friend got very sick in the middle of the night last night, (I will spare the details), we had dinner last night, sat outside which was nice, we shared the appetizers, but had our own entree, and dessert, for the pre fix. I had no problem, otherwise all was good, drinks a little pricey, for their weakness with alcohol, really did not taste much, I had the mule.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 29, 2024
Susan K.
My meal was delicious. I had the eggplant parm. I liked the choices and the set price. I’ll be back!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 24, 2023
Joan C.
Three if us arrived for lunch and were greeted and seated immediately. Our server was lovely and she saw that the three of us were not in a hurry, and she gave us enough time to order. The lunches were all excellent! Love Sugo and we will all be back.
- Overall: 6/10
- Food: 3/10
- Service: 10/10
- Ambience: 10/10
- Value: 6/10
Jul 04, 2023
Maura F.
good was eh
Business Response:
Hi Maura, We would welcome the opportunity to hear more about your visit so we can work towards rectifying your experience and ensure we are continuously improving. Please email our owner at your earliest convenience: [email protected]- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
Jan 17, 2024
Pat N.
This was my second time having lunch. The food and atmosphere are great and the customer service is amazing! Staff have a wonderful way of making you feel at home without being intrusive. It’s my new favorite place.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 29, 2024
Jon J.
Excellent food and service.
- Overall: 7/10
- Food: 5/10
- Service: 10/10
- Ambience: 10/10
- Value: 5/10
Aug 05, 2024
Diane A.
Food was inconsistent. The lemon whipped ricotta French toast was not as described on the menu, virtually no lemon flavor or any flavor for that matter. Breakfast pizza was ok.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 17, 2024
Barbara M.
Wonderful service. Great food. Lovely ambiance.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 06, 2024
Michele C.
Loved everything from the waitstaff, pleasant surroundings, and food. I’m sorry I had to send our girl back to get us cream for the coffee as they only served milk but even the coffee was delicious!! We will be back!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 10, 2023
Jim D.
The food was excellent and the service was attentive without being overbearing. We enjoyed our time there and will return.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 05, 2024
Jenn L.
It was an absolutely wonderful experience. We love Sugo and chose to spend our first wedding anniversary there for dinner. The server was top-tier. The food was delicious, hot and full of robust flavor. The drinks were spot on. We thank you for making our dining there perfect and memorable. Thank you Sugo.
- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 9/10
- Value: 9/10
Oct 22, 2024
Sandi S.
First time for dinner it was excellent, staff was very professional and pleasant. I highly recommend an evening dinner for any occasion.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 24, 2024
Gregory N.
Excellent evening.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 29, 2024
Shari P.
We had a delicious dinner and fabulous drinks celebrating my son’s 21st birthday! I would highly recommend.
- Overall: 9/10
- Food: 9/10
- Service: 8/10
- Ambience: 8/10
- Value: 8/10
Feb 07, 2024
Jan G.
Delicious lunch. Salmon panini. Sat in Sun room, beautiful but it got too warm. Long wait for a glass of wine. Every one enjoyed their meals but salad didn’t have artichokes as stated on menu. Overall, pleasant lunch!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 22, 2023
Michael D.
Good prices, nice atmosphere great food.
- Overall: 5/10
- Food: 5/10
- Service: 6/10
- Ambience: 5/10
- Value: 5/10
Jul 31, 2023
Jonathan G.
Very loud, difficult to hear across table. Food mediocre. I ordered a drink for which they did not have the ingredients ...instead of informing me they couldn't make it they brought me something without the essential ingredient! On the plus side we did enjoy our evening with friends
Business Response:
Hi Jonathan, First and foremost, we are happy to hear that you were able to enjoy your evening out with your friends. Secondly, thank you for bringing the concerns with the cocktail you ordered to our attention - supplementing a drink for one you did not ask for, without any sort of communication, is not acceptable and something our managers will address immediately. That being said, it's unfortunate we didn't know this happened while you were in the restaurant so we could have rectified the situation. Friday and Saturday evenings can be on the louder side, which is a causality of the weekend volume most restaurants experience (because we have a smaller space, it does get challenging to combat the noise at times). We never want a guest to leave feeling underwhelmed or like their expectations were not met - we take your feedback very seriously and would welcome the opportunity to further discuss the details of your visit with you. If you would like to share additional details with our owner so we can redirect your first impression dining with us, please do not hesitate to email us: [email protected]- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 27, 2023
Amanda L.
Great food, service, and atmosphere!
- Overall: 0/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 22, 2024
Diane B.
We made a reservation for Sunday at 12:30 for price fix menu. We were all looking forward to it. No where on the website did it state that menu didn’t start until 3 PM. We first tried Sugo during restaurant week and loved it. Everything was delicious! Very disappointed to have left Sunday without eating - especially missing the Sugo cake. Please fix your website to make it clear when price fix menus are available to order from so others can avoid this in the future. Thank you.
- Overall: 8/10
- Food: 8/10
- Service: 9/10
- Ambience: 8/10
- Value: 8/10
Aug 26, 2024
Pati R.
Lovely place and great food.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 06, 2023
Christine B.
First time here. Love the menu selections. I had the salmon panini. Delicious. Great bread. I had a side salad that was great. Dressing on salad I loved. I will be back and also recommend to others. Very personable waitress. Thank you.
- Overall: 1/10
- Food: 10/10
- Service: 7/10
- Ambience: 2/10
- Value: 0/10
May 17, 2023
Lena S.
Food was terrible!
- Overall: 2/10
- Food: 1/10
- Service: 3/10
- Ambience: 1/10
- Value: 1/10
Jul 31, 2023
Garry A.
Overpriced- all hype. Wait staff was not personal (not rude, just no personality). When we dine out, we go for the "experience" as much as the food- in hopes of fining that hidden gem. Wide open, no ambiance. This is another (all too common) place that serves mediocre-bar food (cheap-inferior quality) and wants Greenwich $ and a thank you for serving it. No thanks. The food was terrible. Who makes Carbonara with cream, gives 4 tiny slices of bread (3 people) (never offer to replenish- with a bowl of olive oil with a few pepper flakes, salad on warm plates and soggy calamari dredged in flour? A: Only cooks who don't have formal training and an owner that shouldn't be in the restaurant biz. We disliked everything- typical overpriced bar food. I give them 1 year and they will be gone-
Business Response:
Garry, It is difficult to hear your experience with us was such a disappointment. We thoroughly understand our ambiance and/or menu may not be right for everyone, but that doesn't mean we ever stop short of doing whatever we can to make things right while you are dining with us. Your feedback is valuable, as is all feedback, and we thank you for taking the time to be unapologetically honest with us. Perhaps the biggest let down (for us) is that we were unaware of how poorly your experience was going while you were in the restaurant. If our owners/managers were given the opportunity to rectify a meal you were unsatisfied with and listen to your concerns, perhaps we could have prevented you from leaving with a negative first impression. It is always challenging to find out about an experience such as yours after the fact and not have the opportunity to communicate openly and sincerely, face to face. Our owners are heavily involved in all we do and take the time to read the feedback our guests provide us with at all 9 of our restaurants. If they have learned nothing after 15 years of owning, operating, and expanding businesses in the hospitality industry, it is that we aren't always going to get it right - but we are always going to try. Their standards and expectations for service and the guest experience do not fluctuate - whether someone is eating at one of our locations in Shelton, Fairfield, New Haven, or Newtown. And while we understand we failed to deliver that experience for you, we certainly hope that a year from now, we will be able to welcome you back and earn your business. If there are any additional details you would like to discuss with our owner, please do not hesitate to contact him: [email protected]- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 14, 2024
Jocelyn K.
Loved brunch there! Our server and food were great and it the best Bloody Mary we have had in a while! Can’t wait to try other things!
- Overall: 2/10
- Food: 2/10
- Service: 10/10
- Ambience: 3/10
- Value: 0/10
Oct 04, 2023
David R.
Server was great. Service was slow because it was understaffed. The chicken parm was small portion and the pasta wasn’t good with it. Linguini was too wine tasting and not savory. Sugo cake was exceptional. I wouldn’t go back
- Overall: 10/10
- Food: 10/10
- Service: 9/10
- Ambience: 10/10
- Value: 10/10
Jan 27, 2024
Pat C.
Awesome food, great service. Only downside was the noise. We sat in the front and there was a table of 8 and the volume of noise was almost deafening. We couldn’t hear each other speaking in a regular voice.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Oct 09, 2023
Denise B.
Everything was lovely we went for brunch at 11:00 a.m. on Sunday the food was very good atmostphere was great (not to crowded) and the company was terrific as well. The Bellinis were great but I think next time I will stick to Mamosa!! LOL
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 12, 2024
Thomas K.
Our party of 4 (again) had a wonderful experience at Sugo! We went for lunch and ordered from the lunch special menu (3 of the 4 of us). Food was great all around; atmosphere was festive for the holidays; service was fantastic - Hannah did a great job, despite the restaurant being very busy. We had been for dinner twice before. Sugo is a gem!
- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
Jul 12, 2023
barbara k.
Extremely nice restaurant for lunch with two friends. Great service and ambience. A bit pricey but in line with the other restaurants in the area and a much nicer experience. Would definitely recommend. The prix fixe menu is good value.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 29, 2024
Joanne D.
Sugo is a fantastic restaurant. The food, ambience and waitstaff are wonderful. I highly recommend this restaurant.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 24, 2024
Debra C.
Excellent restaurant
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 10/10
Mar 05, 2024
Sue B.
we had a wonderful time with a fabulous server and scrumptious food. personally i am not a fan of your ambience because it is a bit cold in the giant room. looks more like a cafeteria.
Business Response:
Sue, Thank you for taking the time to provide us with such honest feedback - it means the world to us. We are happy to hear our service and menu options met your expectations. We will continue to work towards elevating every guest's experience so that the food, ambiance, & temperature are just right. We hope to welcome you back soon!- Overall: 10/10
- Food: 8/10
- Service: 9/10
- Ambience: 9/10
- Value: 10/10
May 01, 2024
Bonnie t.
The service was great, love the atmosphere. Food was great only on person wasn’t loving her chicken parm. Everyone else, five of us, loved our meal!! Ill be back.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 13, 2023
Meghann S.
Great food and excellent service!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
Jul 18, 2024
Cynthia K.
We love going to this restaurant, the food is awesome and great presentation. The restaurant itself is very lively and stylish.
- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 08, 2024
Judy W.
Outstanding experience for us. I highly recommend Sugo. Thank you, Hannah, for taking care of us with a lovely smile.
- Overall: 8/10
- Food: 10/10
- Service: 10/10
- Ambience: 6/10
- Value: 10/10
May 21, 2023
Josie S.
The food was delicious. The front room where we sat was cold and the music was loud which took away from the overall experience.
- Overall: 10/10
- Food: 10/10
- Service: 9/10
- Ambience: 10/10
- Value: 10/10
Nov 22, 2024
Susan K.
All was A+. We had a delightful and delicious lunch. Chris attended to our every need and was wonderful. Thank you!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 7/10
May 07, 2024
Kathryn R.
Great food, drinks and staff
- Overall: 10/10
- Food: 9/10
- Service: 8/10
- Ambience: 10/10
- Value: 10/10
Jul 03, 2024
Nana S.
This was a true 10 experience—the prix fixe menu allowed us to pick up the tab.
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 8/10
- Value: 9/10
Oct 04, 2024
Nike and Lloyd C.
I love Sugo, the food is fabulous, the service is terrific, the decoration inside is great.
However, one big negative - the acoustics inside is too loud and is unacceptable. Music is definitely nice but needs to be lowered a bit. The noise from people and movement bounces off the walls and comes back to the tables. Conversation is difficult. Perhaps some kind of buffer on the walls that absorbs sound and does not bounce back.
- Overall: 7/10
- Food: 7/10
- Service: 6/10
- Ambience: 7/10
- Value: 7/10
May 08, 2023
Peter S.
Definitely loud and dealing with some opening pains. The food runner tried to deliver appetizers to us when we still had our menus because we hadn’t even ordered yet and our water glasses weren’t even been filled. The food was OK. My veal Milanese was so thin that a third of it was over cooked and as tough as shoe leather.
Business Response:
Peter, We appreciate the time you took to provide us with details about your evening at Sugo. It's disappointing to hear our service was lacking during your visit - though we are confident the mishap you experienced will not happen twice as we are unapologetically committed to providing service that exceeds expectations and have addressed this situation with our team. With respect to the noise: we are fully aware the acoustics make it challenging to maintain normal dinner conversation when the restaurant is busy. Sound absorption panels are being installed in the next few days to help mitigate this issue - though we apologize the noise interfered with your evening. We hope you will give us a second chance to get things right and we can turn a mediocre experience into a positive one.- Overall: 8/10
- Food: 9/10
- Service: 9/10
- Ambience: 5/10
- Value: 8/10
Jun 09, 2023
Carol A.
The food and service were excellent. The restaurant was very noisy, and I could have done without the mixed martial arts on the tv over the bar. That did not create an enjoyable dining atmosphere.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 16, 2023
Diane B.
The food was freshly prepared. It was delicious and I would recommend Sugo. The staff was courteous. The ambiance was modern and beautiful.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 15, 2024
Don Z.
We enjoyed a lovely luncheon with close relatives. Hope to do it again soon!
- Overall: 5/10
- Food: 10/10
- Service: 10/10
- Ambience: 6/10
- Value: 9/10
Jun 02, 2023
Nancy M.
Food and service were outstanding! Interior (we were on porch area) is lovely! Love what you have redone there. Acoustics were a major issue the night of June 1. There was a table of 9 VERY loud patrons at the glass area near the pathway( I know that is out of your control) making it impossible to have a conversation at our table. Wondering if it might be better to keep larger groups in a larger space (ie-not the porch area) Noticed other guests were also very disturbed by this large group's oblivion to their volume disturbing others on the porch. Would also love to see a canopy over the patio, perhaps for outside dining. (Just a suggestion).
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 06, 2024
Jackie P.
First time there. Food was great. Service was impeccable. Ambiance was perfect for my needs. Will return soon.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 8/10
Oct 08, 2024
Carol H.
The 2 dinner entrees, both seafood, were excellent. The waiter did a good job. Will be back
- Overall: 8/10
- Food: 9/10
- Service: 8/10
- Ambience: 8/10
- Value: 9/10
Aug 17, 2023
Alexa S.
Food was great! Loved the Brussel sprouts appetizer, minus the truffle. Tuna salad was delicious! My friends’ basalmico pizza looked amazing and she really enjoyed it. Drink service was very slow.
- Overall: 5/10
- Food: 5/10
- Service: 5/10
- Ambience: 5/10
- Value: 4/10
Aug 25, 2023
George S.
Decided to sit outside as inside felt smokey. We asked to share salad we’re told about upcharge. Salad was a mound of chopped salad that looked wilted. Bread was stale. All 4 entrees were very good and quite large. Our waitress was very friendly however either overwhelmed or too busy to bring second round of beverages. All in all, will probably not go back
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 11, 2024
Lesley H.
Really don’t see any room for improvement. Waitresses are always efficient, informative and pleasant. Great menu with generous portions and by far the best salmon I’ve ever had!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 03, 2025
Maureen A.
Wonderful dining experience in every way
- Overall: 8/10
- Food: 9/10
- Service: 10/10
- Ambience: 7/10
- Value: 9/10
May 21, 2023
Diana O.
Unfortunately the octopus was a bit chewy and overcooked. All our other dishes were delicious! The noise level made it very difficult to have a during dinner. Overall our experience was very good. I would plan not to come on a Friday or Saturday however due to the noise level.
- Overall: 5/10
- Food: 5/10
- Service: 5/10
- Ambience: 8/10
- Value: 5/10
Feb 15, 2024
Kathryn S.
Sat at the bar. Cocktails were delicious. Food took forever to come. Quality was just meh.
- Overall: 7/10
- Food: 1/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 25, 2023
Diane T.
The first time I. Suited I had the fixed price lunch with the Salmon. It was a 10!
Brought a friend the second time. Again for lunch, but tried the eggplant. I’m usually not critical but it was awful, like shoe leather. I could barely cut it. It seemed like it was deep fat fried.
My friend had the chicken parm. Also mediocre. Salads were good gelato was good. Service was excellent.
Go try eggplant at Quattro Osteria! You definitely need improvement on that dish. Enjoyed atmosphere.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 10/10
Jun 20, 2023
Theresa G.
Fabulous lunch experience. We had an excellent waiter. He was polite, personable and very professional. All four of us thoroughly enjoyed our three course lunch. The food was fresh, high quality and delicious. Presentation was beautiful. Restaurant was clean and nicely decorated. The price fix lunch offered a good value and a variety of choices for all tastes. We all agreed to come to Sugo again, soon for dinner, with family and friends. Our only complaint was that it was so loud. Tables are kind of close together. A large party behind us was "outdoor" loud and we couldn't hear each other at our own table. Maybe separate large groups from smaller parties. Other than that, it was a great experience. Almost perfect. Thanks for listening. I am a Sandy Hook resident and am so glad to see such a great establishment added to my town. I wish you longevity and lots of luck and success.
Theresa
- Overall: 7/10
- Food: 10/10
- Service: 8/10
- Ambience: 10/10
- Value: 8/10
Jul 23, 2024
Jane B.
Bar service was extremely slow. Three different menu items were unavailable.
Our server was lovely & apologized several times.
- Overall: 8/10
- Food: 9/10
- Service: 10/10
- Ambience: 9/10
- Value: 10/10
Feb 21, 2025
Ralph B.
I have thoroughly enjoyed some other (Ecco, Zucca) of this group's restaurants and so was excited to try Sugo. I made a reservation, but my guest arrived before me and so we were seated along the bar, which probably would not have been the case if I had been there first to mention the reservation. Anyway, the restaurant looks great although likely to be a bit crowded and loud when busier given the table layout. The prix fixe menu was fantastic and a great value although portion sizes were smaller than the other spots. Still, as always, the service was fantastic as it seems you can always count on staff as these owners' restaurants to be extremely well trained and so accommodating. Thank you!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 25, 2024
Bill H.
Elmer was great!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 9/10
Aug 02, 2023
Debora B.
Awesome service and food. Your brunch has been amazing as well. Hope to see that Pistachio Martini on the menu next time!
- Overall: 8/10
- Food: 7/10
- Service: 9/10
- Ambience: 10/10
- Value: 7/10
Apr 19, 2023
Kent M.
Everything was good. Beautiful bar area. Food was good. I got the linguini do mare - very good. My daughter got filet mignon & mashed potatoes, I could’ve eaten two of her dish. My lava cake wouldn’t have come with ice cream, but I asked for a scoop & got an oversized tanlespoon, which o thought was on the chint6 side.
- Overall: 7/10
- Food: 6/10
- Service: 9/10
- Ambience: 9/10
- Value: 8/10
Apr 30, 2023
Ron B.
Polenta was cold, shrimp and scallops was bland with little flavor. Branzino was too thick and bland also.
Business Response:
Hi Ron, Thank you for providing us with this feedback. We value and appreciate the time you took to let us know what we got right and what we can do better. More importantly, we apologize for failing to meet your expectations and we would welcome the opportunity to offer you the dining experience we strive to create for all of our guests. Please email our owner at [email protected] to further discuss the details of your visit and arrange a reservation for a future date.- Overall: 10/10
- Food: 0/10
- Service: 10/10
- Ambience: 8/10
- Value: 10/10
Sep 03, 2023
Joseph R.
Just a little loud for our preference but otherwise fantastic
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 30, 2023
Dee T.
Love the food and love the staff!
- Overall: 8/10
- Food: 8/10
- Service: 9/10
- Ambience: 8/10
- Value: 7/10
Oct 31, 2024
BiBi K.
Enjoyed coming back with family for Brunch/ Lunch , we had a good time , food was very good , our server Hannah was wonderful, looking fording to n CY visit.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 26, 2024
Natalie G.
Our lunch was superb--the food, ambience, and the service.
We couldn't ask for more!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 25, 2024
Jared F.
My husband and I say this is our new favorite place. Very good food/ drinks & a beautiful big bar. The staff are all very friendly and attentive as well. Overall a great experience every time we dine there.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 15, 2023
JOE M.
Our second time here and twice it has been a great experience. Food and service top notch.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 03, 2024
Cynthia D.
Excellent food and service!
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 8/10
- Value: 8/10
May 12, 2023
Lou S.
Food and service was great. When restaurant got full within 1 to 1 1/2 hours, the noise was very loud. We enjoyed our 43rd Anniversary celebration in a new restaurant
Business Response:
Hi Lou, Thank you for celebrating your anniversary with us! We are happy to hear that the food and service did not disappoint. We are aware that the acoustics make it difficult to maintain normal conversation - especially when the restaurant is full. Sound absorption panels are being installed in the next few days - we hope to welcome you back once things are in place and the noise levels are minimized!- Overall: 4/10
- Food: 10/10
- Service: 4/10
- Ambience: 5/10
- Value: 5/10
Jul 10, 2023
Joanne M.
The A/c was not working and we were not told before being seated. Service was slow and we could not stay for dessert. Too hot
- Overall: 4/10
- Food: 4/10
- Service: 4/10
- Ambience: 4/10
- Value: 4/10
Feb 24, 2024
Vicki C.
Service was very slow. Took a long time to get a glass of wine and even longer to place our order. Nothing out of the ordinary on the menu. Food was average.
- Overall: 7/10
- Food: 7/10
- Service: 7/10
- Ambience: 5/10
- Value: 7/10
Jan 15, 2024
Marge T.
Sat in the glass atrium in the front. WAY too loud. Could not hold a normal toned conversation. Would definitely prevent us from coming back.
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 7/10
- Value: 8/10
Jul 16, 2023
james b.
Great place
Just a bit too noisy
Next time we will sit outside
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 14, 2023
Lisa A.
Great atmosphere, food and service. Ricky our waiter was awesome, attentive but not smothering.
Both types of specialty Old Fashioneds were delicious and so was the cheesecake dessert.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 28, 2024
Mike G.
This is our 5th or 6th visit to Sugo. Each time the experience has been fantastic. Exceptional food, professional service, great atmosphere.