Parklands Hotel and Country Club
Crookfur Park, Newton Mearns G776DT
$
English
Reservations
Business Info
- Address: Crookfur Park, Newton Mearns G776DT
- Cross Street: 196 Ayr Road
- Cuisine: American | Continental | English | European | Pizza | Seafood |
- Cost: | Very Inexpensive
- Category: Upscale Casual
- Star Rating:
- Reservations: Recommended
- Dress Code: Casual
- Meals Served: Breakfast | Lunch | Dinner |
- Parking: Car Park |
- Payment Options: VISA | MasterCard | Cash | Apple Pay | Android Pay |
- Corkage Fee: N/A
- Website: www.parklandscountryclub.co.uk
- Phone: 01416399222
- Features: Full Bar, Hotel Dining, Live Entertainment, Outdoor Seating, Private Room, Takeout Available, Working Fireplace, Wheelchair Access, Lounge / Bar, Healthy Options, Free Wi-Fi, Big Screen TV,
- Occasion: Child Friendly, Business Dining, Meet for a Drink, People Watching, Special Occasion, Date Night,
Photos
Business Hours
Reservations Available
- Monday
- Michaels Inside 9:00 - 22:30
- Tuesday
- Michaels Inside 9:00 - 22:30
- Wednesday
- Michaels Inside 9:00 - 22:30
- Thursday
- Michaels Inside 9:00 - 22:30
- Friday
- Michaels Inside 9:00 - 22:30
- Saturday
- Michaels Inside 9:00 - 22:30
- Sunday
- Michaels Inside 9:00 - 22:30
Customer Reviews & Ratings
4.63 out of 5 stars based on 893 votes
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 8/10
- Value: 10/10
Mar 16, 2023
Maureen S.
Excellent experience at parklands as always
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 13, 2023
Louise M.
We stayed over in the hotel had a lovely time . Hotel restaurant spa were all fabulous. Will definitely be back
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 10, 2023
Elma H.
First visit to Michael’s Bistro at Parklands. Very enjoyable! We will return.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 23, 2023
Roslyn H.
Delicious food and great service. The staff are so attentive and wonderful with children too. A lovely family meal. Thank you :-)
- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 18, 2023
Lea G.
The staff were all very welcoming and friendly great service and the food was delicious.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 15, 2022
Alexandra Y.
Loved the whole atmosphere and nothing needs improving.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 15, 2022
Madison G.
Staff were amazing, so friendly and made sure everything was perfect, room was lovely, had a great time will definitely be back
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 17, 2022
Graeme R.
Excellent stay for our honeymoon, food was amazing , staff were super rooms and spa exceptional. Thank you Parklands we will see you again soon .
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 29, 2022
Robin N.
Superb service, not rushed, very pleasant
lack of real ale of beer on draught
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 24, 2022
Eileen B.
Very nice , good atmosphere
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 20, 2022
Christine R.
Food was lovely. Service really attentive.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 17, 2022
Lynn F.
10/10
This experience was wholesome. The staff were very friendly, the food was delicious and the room was clean, big and very confortable. The Spa and swimming-area was really relaxing, especially because the children-playing-area was seperated from the relaxing-area.
For children there is a great Pool with swimmingtoys.
Over all I would Love to stay there again!
Thank you, Parkland!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 17, 2022
TOM G.
This was our first stay at the Hotel. We thoroughly enjoyed everything, especially the immaculate spacious room. Weather perfect and great to see people enjoying sitting outside. The staff were all friendly efficient and kept very busy but still nothing was a problem to them. Dinner was lovely, as was breakfast, enough choice for everyone. Again service of the staff outstanding.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 30, 2022
Cindy R.
Excellent service friendly helpfull team & Fab food
Thank you Parklands
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 20, 2022
Jane C.
Fantastic staff, good food and no hassle to accommodate fussy eaters like myself.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 13, 2022
Anne R.
Everything totally fine
My family from New York consisting of 8, are staying in the Hotel for a few days in August.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 30, 2022
Janet M.
Nice, relaxed atmosphere , allowing us to enjoy dinner, drinks and conversation with no pressure to give up our table
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 15, 2022
Thomas D.
Excellent
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 05, 2022
Wendy R.
Fab meal and stay at parklands.well worth a visit.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 27, 2022
John B.
Excellent.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 26, 2022
Arthur C.
This was our second stay and will be back again. Staff are well trained, proficient and friendly but but not overly so. Food is very good with good choices, especially for someone who is gluten free and at a very reasonable cost. The spa facilities are excellent and very relaxing.
- Overall: 10/10
- Food: 8/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 31, 2022
Elizabeth M.
Would have liked a bigger choice of meat and fish dishes.
Pizzas, pasta and burgers are not our idea of dining out. Can make those at home!!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 10, 2022
Frank H.
Staff very attentive good service and enjoyable food and a pleasant atmosphere.
- Overall: 10/10
- Food: 8/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Feb 16, 2022
DANIELLE M.
Steak and ale pie was absolutely delicious! However the sticky toffee pudding had a bit of a bitter taste to it which put me off. Jolly rancher cocktails are out of this world! Polite and helpful staff. Calm and relaxing atmosphere. Would definitely visit again!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 31, 2022
Jade S.
Was well looked after by all the staff. Very attentive & welcoming. Food was amazing & the cocktails
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 30, 2021
Gemma S.
My husband and I had food from the Boxing Day menu. The staff were very friendly and knowledgeable. The steak pie melted in my mouth.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 27, 2021
Carole H.
The food and service in the restaurant was excellent
- Overall: 10/10
- Food: 10/10
- Service: 9/10
- Ambience: 8/10
- Value: 10/10
Oct 15, 2021
Arthur C.
Perfect accommodation and choice of food for a gf diet just great. Staff welcoming friendly and helpful. Spa brilliant and all good value too. Superb.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 11, 2021
Sharon S.
Superb facilities. Couldn’t fault it. Was the luxurious night away I was hoping for.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 07, 2021
Andrew A.
Fantastic from start to finish, great menu, great food, great selection of drinks. The staff were fantastic.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 30, 2021
Ashley M.
Lovely atmosphere,staff were very welcoming. Rooms were a great size and the comfiest bed ever. Would defo recommend. Ther tha the steam room being out of order Couldn't fault anything.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 26, 2021
Morag T.
The service was very efficient and friendly. Food was great. Very impressed and definitely would go back again.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 06, 2021
Cara G.
Amazing time at The parklands!
Was my boyfriends birthday, the staff left a birthday card in the room which was so sweet!
Server Megan in the restaurant was so lovely and helpful, aswell as the others however she was particularly lovely and could tell she really was a great asset to the team.
We will 10000% be back and we look forward to returning.
- Overall: 10/10
- Food: 8/10
- Service: 8/10
- Ambience: 9/10
- Value: 8/10
Aug 27, 2021
Douglas J.
Good mix of tables inside or out
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 04, 2021
Sharyn M.
Lovely atmosphere. Good service Good food. Good prices.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 01, 2021
Gina M.
Brilliant service .
Great value .
Good menu choice .
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 31, 2021
Dorothy M.
Excellent venue, lovely food and a good choice on menu plus great service. Also lots of parking, which is great. Couldn't fault anything.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 16, 2021
Sheilagh W.
Fabulous staff.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 16, 2021
Lynn C.
Really enjoyed lunch! Wonderful to sit outside! Good food, drinks, service attentive and great company! Thank you!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 14, 2021
Lauren H.
We had a meal at the restaurant on two of the nights we stayed at the hotel. The food was excellent and the staff were so friendly and polite. The restaurant looks lovely and we managed to sit inside one of the nights, and outside another night, both were really enjoyable evenings. Would highly recommend the food as all the courses we had were full of flavour and delicious.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 07, 2021
Kara B.
Great food and amazing service. 10/10 for Parklands.
We have already booked to go back in a few weeks time.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 03, 2021
Colin T.
Lovely meal with great service. 10 out of 10 to Fraser and his team
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 07, 2021
Sarah D.
Lovely food, great service ⭐⭐⭐⭐
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 24, 2020
Jacqui T.
Still as great as ever even with all the restrictions in place.
- Overall: 10/10
- Food: 8/10
- Service: 10/10
- Ambience: 9/10
- Value: 9/10
Nov 17, 2020
Noreen S.
It's the great staff that makes this place. They are very friendly & very efficient. During these times, it is a perfect venue to meet up with family, obviously abiding by the rules of 6 max at a table & 2 households.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 21, 2020
Susan M.
First visit to the restaurant and it was a lovely experience. Food was great and staff very friendly will definitely be back
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 31, 2020
Alison P.
Very pleasant visit to Parklands for morning coffee. Staff always attentive.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 05, 2020
Jamie T.
Excellent cant wait to come back
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 02, 2020
Jay C.
We had the best time celebrating our anniversary. Food was amazing, drinks were delicious, and the staff were the best! Thank you.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 28, 2020
Louisa H.
Would defo recommend, will be back
- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 14, 2020
Tanya C.
I don’t eat food but what I seen looked nice and didn’t want to impact score by not scoring it. Staff were excellent and felt very comfortable and safe.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 12, 2020
Helen D.
Great service and food got a bit cold patio heaters would have been great nice atmosphere as always
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 12, 2020
Jacqueline T.
The food was delicious, service was quick and very attentive. High attention paid to social distancing and the use of sanitisers. Would highly recommend.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 9/10
Jul 11, 2020
Lorraine H.
It was great to be able to take my family out for a bite to eat and drinks after all this time we really enjoyed it
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 09, 2020
Anne K.
Service was excellent as well as explaining Covid requirements. Food was lovely. Great ambience outside. A really good experience at Parklands. We will be back! .
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 09, 2020
Lesley P.
Fabulous
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 09, 2020
Barbara M.
Was so nice to be back - service fantastic as always
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 08, 2020
Gerard S.
Great visit. Weather was poor but still enjoyable
- Overall: 10/10
- Food: 5/10
- Service: 5/10
- Ambience: 5/10
- Value: 5/10
Jul 08, 2020
Lorraine M.
Unfortunately when i arrived they advised that kitchen closed due to rain. Scottish weather!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 07, 2020
Jennifer C.
Excellent-staff has thought of everything to ensure all guidelines were followed and to reduce any anxieties we may have had. A lovely experience.
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 9/10
- Value: 9/10
Jan 23, 2023
Angela Q.
Really enjoyed it, service was very good and food lovely. Maybe some candles or the fire on would improve atmosphere at night.
- Overall: 9/10
- Food: 8/10
- Service: 10/10
- Ambience: 10/10
- Value: 7/10
Jan 15, 2023
Lisa L.
Loved the hotel - i wish the spa section wasn't so crammed together - apart from that it was a great stay!
- Overall: 9/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 03, 2023
Margaret H.
Waiting and serving staff were very good.
- Overall: 9/10
- Food: 10/10
- Service: 7/10
- Ambience: 10/10
- Value: 10/10
Nov 25, 2022
Jeanette R.
Drinks dinner were absolutely fantastic let down by girl serving (long red hair large lips) breakfast so unfriendly pointed to table Just sit their asked for hard fried egg never got it asked for sauce at breakfast never got it she left our table proceeded to talk to a male staff member for 10 mins i Just think she couldn’t be bothered
- Overall: 9/10
- Food: 8/10
- Service: 10/10
- Ambience: 7/10
- Value: 10/10
Oct 04, 2022
Donna M.
Hotel room was gorgeous , we found Michael’s not the same as the last time we stayed , although was couple years ago had no atmosphere , not many places to sit and relax, sure there was more settees last time . Big disappointment the snug was not available to use , was hired out for a function. To be honest this should be kept for the residents , I feel that is what you are paying a higher fee for full use of hotel. But overall we loved our stay spa is excellent.
- Overall: 9/10
- Food: 8/10
- Service: 10/10
- Ambience: 8/10
- Value: 9/10
Oct 03, 2022
Marnie H.
All the staff were lovely and attentive. The room was comfy and clean. Dinner was delicious.
A wee let down at breakfast, somewhat overcooked and dried out but quickly replaced. The spa was lovely but could do with a water fountain with cups for us that didn't bring water bottles.
Would definitely stay again.
- Overall: 9/10
- Food: 7/10
- Service: 10/10
- Ambience: 7/10
- Value: 7/10
May 14, 2022
Norman Q.
Excellent service, food very good but mushy peas awful. Quite cool where we were sitting and ladies had to wear outdoor jackets.
Can’t praise the service highly enough.
Tables quite far apart which is great so not on top of each other.
All in all a very good experience and will certainly return if in the area again.
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 10/10
Feb 09, 2022
Noreen R.
Glad to hear you’re going to re instate the chefs salad
- Overall: 9/10
- Food: 10/10
- Service: 9/10
- Ambience: 10/10
- Value: 10/10
Aug 23, 2021
JOYCE M.
I loved our stay at the Parklands hotel . It is a lovely hotel with lovely big bedrooms and a beautiful en - suite . The swimming pool and spa were also very good . We chose to sit outside to have our dinner and breakfast which again the staff were very attentive and pulled out all the stops to for us apart from a young man who came out at 10pm and told us to come inside (very rudely ) . I was also a bit perturbed about not being able to use the facilities till 4pm booking in time which I have never came across before but the receptionist explained the reason for it . All in all I would definitely use the hotel again .
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 9/10
- Value: 10/10
Aug 18, 2021
Christopher C.
Wonderful food and friendly, helpful staff.
- Overall: 9/10
- Food: 10/10
- Service: 8/10
- Ambience: 10/10
- Value: 10/10
Jul 21, 2021
Isobel B.
Excellent food and attention but very slow with drinks.
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 10/10
- Value: 10/10
Jul 16, 2021
Karen M.
Really great setting. Staff very polite. Relaxed service e suited us this occasion ordinarily it would have been a bit slow. Hard balance to get. Lovely serving staff. Would go back.
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 9/10
- Value: 9/10
Jul 08, 2020
Irene H.
All fab xx
- Overall: 9/10
- Food: 8/10
- Service: 9/10
- Ambience: 9/10
- Value: 8/10
Jul 08, 2020
Stewart B.
Very much enjoyed the first break from lockdown - well thought out menu ambience service all excellent
- Overall: 8/10
- Food: 10/10
- Service: 8/10
- Ambience: 10/10
- Value: 10/10
Feb 09, 2023
Marion E.
Was a delay with our food due an issue with ordering system but we were informed and staff were lovely. Otherwise would have been a 10
- Overall: 8/10
- Food: 10/10
- Service: 7/10
- Ambience: 9/10
- Value: 10/10
Jul 07, 2022
Carolyn B.
I met up with a friend I hadn't seen for a long time, and we were given plenty of time to chat as well as order and eat. The waiter was very helpful when I arrived as I am in a mobility scooter. However, after our amin course, we found it very difficult to attract attention to order coffee.
- Overall: 8/10
- Food: 7/10
- Service: 6/10
- Ambience: 7/10
- Value: 8/10
Jul 06, 2022
Anne Marie F.
I felt the staff could have taken our order more promptly but apart from that was pleased with the service and food.
- Overall: 8/10
- Food: 9/10
- Service: 10/10
- Ambience: 9/10
- Value: 9/10
Mar 10, 2022
Lawrence R.
Staff were very nice and helpful . Food was very good but missed the steak pie being off your menu
- Overall: 8/10
- Food: 8/10
- Service: 8/10
- Ambience: 7/10
- Value: 7/10
Jan 29, 2022
Margaret F.
Food was really good although £5 for 2 potato skins as a starter was a bit much
Service was good and would go back
- Overall: 8/10
- Food: 5/10
- Service: 9/10
- Ambience: 8/10
- Value: 5/10
Jan 29, 2022
Nicola D.
We had a lovely night,staff were very friendly & attentive. We have visited a few times but felt the food was below standard compared to last time. Both us didn't eat our steak which was a total waste of almost £50. My partners started was also not very warm.
- Overall: 8/10
- Food: 10/10
- Service: 7/10
- Ambience: 10/10
- Value: 10/10
Jan 15, 2022
Holly C.
Everything was great.
The one issue we had was that at 9:00pm, 30minutes after arriving, whilst waiting for our mains, we were told the kitchen should actually be closed by now, so if we wanted to order desert then we would have to do it now, making us having to make an quick decision. We then overhead another 2 couples ordering desert after finishing their mains, at around 9:30pm and 9:45pm. This personally made us feel a little uncomfortable that we were made to make a decision just after 9pm about our desert before we had even got our mains, when others didn't order until closer to 10pm. I'm unsure why this happened, and to some it may be very minor, however being treated differently to another 2 couples made us feel quite anxious and stopped us from leaving a tip.
- Overall: 8/10
- Food: 8/10
- Service: 8/10
- Ambience: 8/10
- Value: 8/10
Aug 08, 2021
Ann O.
We had a wonderful 2 nights stay at the Parklands Hotel. The staff were extremely friendly and helpful. Or room was lovely and cosy and the bathroom bright and fresh.
Just a couple of points - in our bathroom there were 2 items lose in the shower and the bathroom itself. We brought this to the attention of the receptionist as we were checking out who said it would be looked after asap.
The guy that served me coffee ( outsite on the patio) after we had dinner and drnks, could have been a bit friendlier. He couldn't wait to charge me, although I actually wanted to order something else, but I felt he just wanted to get rid of me! Only time I felt that from anyone in the whole hotel!
The patio is a lovely area, but could do with a few plants or colours to brighten it up!
I felt there could be gates or swinging doors of some sort, into the patio area, for safety sake of any children that might be there. With the car parks on both sides, I
felt it was very open.
The hotel reception is not very well signposted either when you're
driving in from the road, or when you're walking around the grounds of the hotel. A few small signposts would be helpful. Again the reception area itself really is not very 'wow'!! Id again put lots of potted plants and colours around it and a big reception sign with even a few lights around the top of the revolving door, making it stand out more!
Special mention to Jill, she was so helpful in every way possible! An absolute pleasure to deal with, an absolute gem! Yes , we'll be back most definitely, thanks so much for a lovely stay!
- Overall: 8/10
- Food: 7/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 04, 2021
Carol C.
There were No steaks left which was disappointing. We had steak pie and a burger, was ok but nothing spectacular.
Bar is spotlessly clean and plenty choice.
Breakfast was cooked perfectly and lovely presentation.
Staff were all very attentive and do a great job.
- Overall: 8/10
- Food: 8/10
- Service: 8/10
- Ambience: 8/10
- Value: 7/10
Aug 03, 2021
Andrew M.
Lovely place with good food and service would certainly return.
- Overall: 8/10
- Food: 6/10
- Service: 10/10
- Ambience: 8/10
- Value: 4/10
Jul 15, 2021
Marena M.
The two course set menu portions were very small with no presentation, would not recommend.
- Overall: 8/10
- Food: 9/10
- Service: 8/10
- Ambience: 9/10
- Value: 9/10
Jun 29, 2021
Pete B.
Staff a little over keen to take orders - think we were asked three or four times before we were ready to order. Perhaps they could cast their eyes around to see who is trying to catch their attention when they’re ready to order? Nit picking perhaps, but having said that, the staff were very personable.
- Overall: 8/10
- Food: 0/10
- Service: 9/10
- Ambience: 10/10
- Value: 7/10
May 24, 2021
Sandra R.
Drinks only. Had to wait 15mins for our table even though booked.
- Overall: 8/10
- Food: 0/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Apr 29, 2021
Gillian K.
Patio heaters
- Overall: 8/10
- Food: 8/10
- Service: 5/10
- Ambience: 7/10
- Value: 10/10
Aug 13, 2020
Jennifer R.
Food was lovely but almost an hour wait for two toasties!.
- Overall: 8/10
- Food: 8/10
- Service: 8/10
- Ambience: 10/10
- Value: 10/10
Aug 07, 2020
Gillian M.
I felt the staff should have been wearing masks or visors but the food was nice and the service was good.
- Overall: 8/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 04, 2020
Joanna C.
Table was not cleaned before we were seated. No screens between tables. Staff were not wearing masks or visors. Food & service excellent.
- Overall: 8/10
- Food: 8/10
- Service: 9/10
- Ambience: 10/10
- Value: 10/10
Aug 04, 2020
Lorraine G.
Excellent qill definitely be back rhw eat lur to hwlp out scheme made it affordable. Just wish there was some heaters just didnt fewl comfortable going inside yet. Patio area was large and very well spaced out felt really safe
- Overall: 8/10
- Food: 8/10
- Service: 8/10
- Ambience: 8/10
- Value: 8/10
Jul 14, 2020
Arthur G.
We had an outside table as that was all that was on offer because of Covid 19. It was fine and although windy there was no rain. The table was protected by a large canopy. Food was good though choice was rather limited. I got cold quite quickly, unavoidable under the circumstances. Service was a little on the slow side perhaps not all staff are back working yet.
- Overall: 8/10
- Food: 7/10
- Service: 10/10
- Ambience: 10/10
- Value: 7/10
Jul 14, 2020
Andrew S.
I was disappointed that they withdrew the offer of 20% off food and drink for members, considering I paid for a 3 year membership in advance and haven’t been allowed to use the gym or pool since March because of Covid, we were a party of 3, 2 of us hade the haddock and chips and 1 had steak and chips, the haddock were lovely but we would have preferred hand cut chips as opposed to McDonalds skinny fries and as for the steak, £23.95 for what looked like a 6oz ribeye was a bit over priced for what it was. The service from the staff was very good but the food could have been better.
- Overall: 8/10
- Food: 8/10
- Service: 10/10
- Ambience: 9/10
- Value: 6/10
Jul 13, 2020
Allyson R.
The outside area feels like a wind tunnel. It would be helpful if a cover could be pulled over at end near the hotel entrance when it’s windy.
The chips were extra and the salad which accompanied the meal was ridiculously small. The prices are high for meals which are at best mediocre.
Our first drinks took a while
To be brought to the table and we were asked twice what we had ordered. The waiting staff did not offer any sauces to accompany the meal.
We asked to move table and were told the other was booked. We left 2 hours later and clearly it hadn’t been booked.
- Overall: 8/10
- Food: 7/10
- Service: 9/10
- Ambience: 8/10
- Value: 8/10
Jul 12, 2020
Shauna M.
Really nice lunch outside - shame about the Scottish weather !
One thing I would say veggie choice limited ( vegan non existent!)
Would have loved a veggie/ falafel burger .
- Overall: 8/10
- Food: 8/10
- Service: 9/10
- Ambience: 10/10
- Value: 6/10
Jul 08, 2020
Adam D.
Well done to the staff for dealing with a difficult situation so well. Everything was explained very clearly.
- Overall: 7/10
- Food: 7/10
- Service: 5/10
- Ambience: 8/10
- Value: 8/10
Jan 13, 2023
Gerard M.
I was extremely disappointed when my spa treatment was cancelled on day of treatment and overnight with 5 hours notice.
- Overall: 7/10
- Food: 6/10
- Service: 6/10
- Ambience: 7/10
- Value: 7/10
Nov 25, 2022
Elizabeth M.
One guest had the Beer Battered Fish and had to leave half of it as it was too oily to eat. The head waiter needs to learn people skills - I don't know if that is his normal demeanour or if he was just having a bad day but a smile and convivial attitude would go a long way.
- Overall: 7/10
- Food: 7/10
- Service: 5/10
- Ambience: 10/10
- Value: 9/10
Sep 06, 2022
Scott W.
Staff were very polite and friendly. However service for drinks was very slow due to our order getting lost in the system. Also staff behind bar were chatting, drinking coffee and not very focused on serving customers. It wasn’t clear if there was a house manager in charge.