Aug 09, 2021
We had a wonderful 2 nights stay at the Parklands Hotel. The staff were extremely friendly and helpful. Or room was lovely and cosy and the bathroom bright and fresh.
Just a couple of points - in our bathroom there were 2 items lose in the shower and the bathroom itself. We brought this to the attention of the receptionist as we were checking out who said it would be looked after asap.
The guy that served me coffee ( outsite on the patio) after we had dinner and drnks, could have been a bit friendlier. He couldn't wait to charge me, although I actually wanted to order something else, but I felt he just wanted to get rid of me! Only time I felt that from anyone in the whole hotel!
The patio is a lovely area, but could do with a few plants or colours to brighten it up!
I felt there could be gates or swinging doors of some sort, into the patio area, for safety sake of any children that might be there. With the car parks on both sides, I
felt it was very open.
The hotel reception is not very well signposted either when you're
driving in from the road, or when you're walking around the grounds of the hotel. A few small signposts would be helpful. Again the reception area itself really is not very 'wow'!! Id again put lots of potted plants and colours around it and a big reception sign with even a few lights around the top of the revolving door, making it stand out more!
Special mention to Jill, she was so helpful in every way possible! An absolute pleasure to deal with, an absolute gem! Yes , we'll be back most definitely, thanks so much for a lovely stay!