Institution

Institution, Bedale DL8 1EQ
$ English

Reservations

Business Info

  • Address: Institution, Bedale DL8 1EQ
  • Cross Street: 42 Market Place
  • Cuisine: American | Continental | English | European | Vegan | Vegetarian |
  • Cost: | Very Inexpensive
  • Category: Coffee Shop
  • Star Rating:
  • Reservations: Recommended
  • Dress Code: Unknown
  • Meals Served: Breakfast | Brunch | Lunch | Other |
  • Parking: Street |
  • Payment Options: VISA | Amex | MasterCard | Discover | Diners Club | JCB | Cash | Apple Pay | Google Pay | Debit |
  • Corkage Fee: N/A
  • Phone: 01677 425541
  • Features: Full Bar, Outdoor Seating, Private Room, Takeout Available, Lounge / Bar, Free Wi-Fi, Tea Service,
  • Occasion: Dining Alone, Business Dining, Meet for a Drink, People Watching, Quiet Conversation, Special Occasion, Vegetarian, Dog Friendly, Quick Bite, Trendy / Hip,

Photos

Business Hours

Reservations Available
Monday
Tuesday
All Day - Upstairs 9:00 - 16:30
Wednesday
All Day - Upstairs 9:00 - 16:30
Thursday
All day 9:00 - 16:30
Friday
All Day - Upstairs 9:00 - 16:30
Saturday
All Day - Upstairs 9:00 - 16:00
Sunday
Events Only 11:30 - 18:00
False

Customer Reviews & Ratings

4.85 out of 5 stars based on 551 votes

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 25, 2024
Michele d.
My first visit and was not disappointed. Plenty of room. Dog friendly, Food excellent service friendly. Will certainly visit again and recommend.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 10/10
Jan 24, 2024
Linda S.
I would have preferred a window seat upstairs. The food was excellent! Thank you!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 19, 2024
Katie H.
Always fabulous, friendly staff and excellent food, we're lucky to have Institution in our town.

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 10/10
Value: 10/10
Dec 22, 2023
Sheila G.
Excellent service and food . Polite , efficient and friendly staff catered to our every need . Would highly recommend

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 27, 2023
Barbara Z.
Lovely cafe, staff very welcoming and attentive. Food is great - especially the creamy mushrooms on sourdough and the chocolate orange cake!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 10, 2023
Marie S.
Food was delicious and great service. Will definitely be returning soon

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 14, 2023
Sally T.
As always, super food, lovely staff and ambience. Thank you all x

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 06, 2023
Adele E.
A friendly and welcoming cafe with a great atmosphere. It was easy to reserve our table for breakfast. The food was very tasty and good value. Service was timely and helpful. Thank you for all that you do to create a good place to meet friends and share time and good quality food.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 18, 2023
Steve G.
Great food and great location. Very attentive service. Would recommend if passing through Bedale

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 12, 2023
Susan S.
Lovely lunch with my grandson, the food was delicious and the staff were very friendly and welcoming

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 18, 2023
Margaret M.
Great choice of food and great coffee.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 08, 2023
Jane L.
We visit The Institution in Bedale for lunch every couple of weeks or so. We book a table as lunch time gets busy. The choices of food for a light lunch suits us, hot food is freshly prepared & tasty. We both enjoy the coffee, smooth, without a hint of bitterness which I can't abide. Friendly, relaxed ambience, no changes needed for us.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 21, 2023
Hannah A.
Amazing service! Food was unreal. And great friendly customer service, will be back ASAP

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 14, 2022
Michael B.
Food was fantastic. Staff and atmosphere were perfect. The Vegan “Duck” was a revelation.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 17, 2022
Kath B.
Fabulous food and cocktails really great service too

Overall: 10/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 09, 2022
Margaret B.
Always excellent but popular items sell out so supplies could be greater

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 03, 2022
Jane L.
We love to visit The Institution & book when we come through for appointments, other than a Monday when it's closed, August excepted. We love the coffee used here. Hot food is always fresh, tasty & hot as freshly cooked. Staff are friendly & helpful. We look forward to our next visit.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 12, 2022
Joanne W.
Fantastic cocktails and food, with friendly service.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 19, 2022
Michael B.
Superb all round thank you

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 05, 2022
Jane L.
The tasty food & service are excellent. Staff are always helpful in our experience too. Lovely place for lunch.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 18, 2022
Sarah C.
Great food and cakes

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 09, 2022
Michelle R.
Tasty food, lovely staff and relaxing atmosphere

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 05, 2022
Joan T.
Everything was perfect.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 14, 2022
Kay H.
Absolutely fabulous place - the staff are lovely, attentive but not over powering. The afternoon tea with fizz was amazing (even took a doggy bag home). A fantastic place to go for any occasion. Will definately be returning

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 21, 2021
Kay K.
A fabulous afternoon the staff a great!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 12, 2021
Paula R.
Brilliant, great location, great staff, lovely food and plenty of it.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 28, 2021
Katherine F.
Excellent service and food as usual.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 16, 2021
Lizzie S.
As always, absolutely excellent. The food is delicious, the service faultless and the ambience perfect for any occasion. Visited twice in two days - once for lunch with my husband, second for a meeting with a client and it was perfect for both. Will be back again soon!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 26, 2021
Samantha C.
Love the friendly atmosphere, the girls always stop to chat and everybody is very welcoming. Nigel was on form with his evening entertainment of dance movements, he tried to pass it off as helping remove an irritating wasp from the table next to us. Cocktails were divine and we choose well thanks to the knowledgeable staff.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 25, 2021
Kay M.
Gorgeous food, friendly staff, welcoming environment.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 06, 2021
LEE M.
SERVICE AND MENU CHOICES ALL EXCELLENT

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 05, 2020
Margaret S.
Excellent as usual

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 7/10
Value: 10/10
Oct 31, 2020
Peter P.
Contemporary style hidden behind a restored old frontage. Modern twist with food, the full English is available but so are some interesting alternatives. The vege breakfast is superb. Highlight was the perfect flat white coffees. Someone has top Barista skills! Friendly and professional service. Covid safety observed. Recommended.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 23, 2020
Julia D.
This is such a delightful, chic and relaxing space with a great food offering AND it allows dogs at the downstairs tables. We only wish that we lived locally and could make this a regular 'thing!' We couldn't fault it. They have also been really helpful when we have called from 275 miles away to organise vouchers for our parents who do live nearby.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 23, 2020
Stephen H.
Thank you again - a lovely and relaxed atmosphere.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 10, 2020
Mark B.
Excellent as ever food great service good most enjoyable

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 29, 2020
Jayne W.
Really lovely breakfast, fantastic service as always whilst still adhering to current covid guidelines. Lovely atmosphere :)

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 10/10
Sep 16, 2020
Christine L.
As always the institution and its lovely staff never fail to deliver excellent service and food

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Sep 15, 2020
Christopher C.
Lovely food and drink , staff very polite and helpful

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 13, 2020
David B.
It is nice to have options beyond sandwiches. It is worth returning for the service and food.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 10, 2020
Jayne S.
Very easy and relaxed experience.. beautiful cakes!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Sep 09, 2020
Lucy T.
This is the second time I have been to Institution and I love it. The staff are so friendly and particularly with our dogs. We had a lovely time meeting our son and his fiancée there. (A good half way point, about an hour and a half each ) and consequently great that we could book Thoroughly recommended it in every way

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 06, 2020
Vickie W.
Lovely afternoon tea with delicious scones.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Sep 04, 2020
Anne T.
Excellent food and efficient friendly service. Very good Covid awarement & hygiene facilities in place.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Aug 31, 2020
Tracey G.
Great cafe will definitely return

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 29, 2020
Vicki S.
Booked for lunch 28/8/20 whilst on our way to Coverdale. It's was very nice tasty food, very clean and we felt extremely safe with the procedures in place due to COVID19.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 29, 2020
Jo P.
Fabulous as always ❤️❤️

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 19, 2020
Vicki A.
The food and service were excellent. In fact so excellent there is nothing they can do to improve the whole experience

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 13, 2020
Katie H.
Always excellent, great food great staff great atmosphere love it!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 05, 2020
Barbara S.
Lovely place, the service from staff is exceptional friendly. I will make an effort to come often to support small businesses. Thankyou guys.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 04, 2020
Bridget M.
Excellent service and food. Love this place

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 31, 2020
Claire A.
It’s amazing and I just wish i could go daily!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 24, 2020
Julie D.
Love Institution, so pleased it's open again.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 20, 2020
Anne W.
Popped in for a coffee earlier in the week and liked it so much we went back for lunch. Delicious halloumi salad and amazing sweet potato fries. Friendly welcome back as the owner recognised us from our earlier visit. Well organised COVID precautions, so felt very comfortable there.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 13, 2020
Edie C.
We had a wonderful time,just love this place ,nice to see some of the friendly staff back x

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 09, 2020
Chris C.
Warm and welcoming Boutique cafe. Staff are friendly, knowledgeable, professional and always go the extra mile - nothing is too much trouble. Food is freshly prepared to order, beautifully presented and tastes delicious! A real gem in Bedale

Overall: 9/10
Food: 10/10
Service: 8/10
Ambience: 10/10
Value: 10/10
Sep 02, 2023
Linda N.
Great food and wine. Very reasonably priced. Would be nice to have more choice for hot main lunch menu , daily specials.

Overall: 9/10
Food: 9/10
Service: 9/10
Ambience: 9/10
Value: 10/10
Dec 17, 2022
Sue S.
Great afternoon tea with Christmas cakes as a pre-Christmas treat.

Overall: 9/10
Food: 8/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Oct 31, 2022
Helen S.
The staff were so accommodating and made my mum’s birthday so special. Genuinely love this cafe anyway but this made them even better.

Overall: 9/10
Food: 7/10
Service: 9/10
Ambience: 7/10
Value: 9/10
Oct 18, 2022
Jane C.
Very good evening. A large party upstairs did put a strain on service but overall handled very well. Nice food and Cocktails lovely. Ladies serving were very helpful and chatty especially Lily. We would recommend a visit.

Overall: 9/10
Food: 9/10
Service: 9/10
Ambience: 9/10
Value: 9/10
Aug 10, 2022
Janet V.
Very enjoyable, food excellent, staff friendly. Going again soon.

Overall: 9/10
Food: 10/10
Service: 5/10
Ambience: 10/10
Value: 10/10
Jan 23, 2022
Anne B.
Have visited the Institution a number of times. It is always an enjoyable experience and we will go back. However, for some reason, on this latest visit service was very slow and we had to draw attention to the fact we were still waiting after some considerable time.

Overall: 9/10
Food: 8/10
Service: 9/10
Ambience: 8/10
Value: 8/10
Dec 06, 2021
Wendy W.
Sat upstairs. I thoroughly enjoyed the bacon maple pancakes (bacon was lovely and crisp.) Cappuccino was flavoursome. Unfortunately my friend found her Earl Grey tea unexpectedly strong and being a lover of that myself it certainly looked it. Service was warm and friendly. Always enjoy visiting Institution Cafe and it’s always my first place of choice when meeting up with friends in Bedale.

Overall: 9/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 24, 2021
David B.
Excellent Best burger I have ever eaten

Overall: 9/10
Food: 9/10
Service: 9/10
Ambience: 9/10
Value: 9/10
Jul 05, 2020
Julie P.
The staff managed to make the new arrangements feel ok and it was a pleasant to eat out again.

Overall: 8/10
Food: 10/10
Service: 7/10
Ambience: 10/10
Value: 10/10
Aug 31, 2023
Claire J.
Four of us had lunch here recently, lovely food and love the ambience. However, not all our dishes were brought out at the same time, one of waited at least 5 mins before it arrived. The carafe of tap water had no ice. We were told that they were only taking cash payments. I had no cash with me so had to go to the cash point which was no problem. What was irritating that the waitress had failed to mention that the card machine was down so they could only take cash. The card machine was up and running by the time we came to settle the bill. Need to be more specific and explain the card machine wasn't working. Also need to be careful on prices, it is borderline on being too expensive for what you get. Nearly £8 for a slice of bread with mushrooms in a garlic and Stilton sauce (the Stilton being extra), although delicious, it was not value for money. Portions need to be more generous if you are charging the best part of £10. These points are the reason I have not give Institution full marks.

Overall: 8/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 5/10
Aug 23, 2023
Stephanie S.
Had a lovely afternoon tea here! You got 2 plates of sandwiches, 2 mini scones with cream and jam and 3 little sweet treats plus a nice pot of tea. The price was a little steep for a non-boozy afternoon tea - £25 per person - but we enjoyed it and had great service and would recommend.

Overall: 8/10
Food: 8/10
Service: 9/10
Ambience: 8/10
Value: 9/10
Nov 30, 2022
Debbie F.
Very relaxed atmosphere to sit and eat / drink.

Overall: 8/10
Food: 7/10
Service: 6/10
Ambience: 8/10
Value: 7/10
Aug 20, 2022
Ainsley-Anne M.
The service when it came was fine but it was very slow The burger bun was flat and the dirty fries were a bit too pale and expensive. But on the whole we enjoyed our meal a d would come again

Overall: 8/10
Food: 9/10
Service: 6/10
Ambience: 9/10
Value: 8/10
Aug 17, 2022
Heather A.
Although it was positive that the staff made us aware that there was a twenty minute delay on food and kept us up to date as to the progress. My overall feedback is that I think the service is slipping slightly. As a regular customer, I have noticed over recent weeks that the service is less attentive.

Overall: 8/10
Food: 10/10
Service: 6/10
Ambience: 9/10
Value: 10/10
Aug 07, 2022
Margaret K.
Unfortunately, the 3 friends I was meeting were travelling together & delayed, so our 12.30 booking wasn't fully honoured until about 1.00 pm. Moments after my friends sat at the table, we were asked if we were ready to order. We explained that they hadn't even looked at the menu, but we ordered drinks, which came fairly promptly. We chose what we wanted, & then waited, & waited a bit longer. Eventually I went down to find someone. It seemed as though all of the staff were clustered behind the counter, Our order was taken fairly promptly, but then we had a long wait before the food arrived, which once again had to be sought out. We do understand the demands on a kitchen in a busy restaurant, but the lack of attention was an issue, hence the lower grade for the review. The food was lovely, & I believe the coffee was good as well. We will come again.

Overall: 8/10
Food: 8/10
Service: 9/10
Ambience: 9/10
Value: 8/10
Oct 18, 2021
Paul L.
Enjoyed our visit as always, great atmosphere, staff excellent, food and drink great value, good cocktails. Would like more choice on the wine front and possibly a seafood platter option but looking forward to our next visit.

Overall: 8/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 9/10
Jul 19, 2021
Okailey O.
Food was lovely, service was friendly. Unfortunately the card machine wasn’t working properly which made the visit a bit awkward as my card wouldn’t go through initially l.

Overall: 7/10
Food: 7/10
Service: 8/10
Ambience: 7/10
Value: 7/10
Apr 20, 2023
Ann H.
Disappointing no garnish or salad with bacon panini and no sandwiches scones on menu at lunch time