HydeAway
HydeAway, Frome
$$$
No Food
Welcome and thank you for booking with us at HydeAway, we are a secret bar nestled in the heart of Frome. To find us we recommend that you “Search” for the “Eagle” in “Frome”, we have double brown doors and an eagle door knocker.
Good luck and see you soon.
Mr. Hyde
Reservations
Booking Notes:
We regret that due to no shows we request a Minimum of 2 hours notice for all table cancellations or a £5 per person cancellation fee will be charged to your holding card, Larger groups of 10 or more, or have privately hired the venue, require a minimum of 24 hours notice.
Card details are held on our system for 72 hours after the date and time of your reservation before being permanently deleted.
Business Info
- Address: HydeAway, Frome
- Cross Street: Frome
- Cuisine: No Food |
- Cost: | Moderate
- Category: Bar/Lounge
- Star Rating:
- Reservations: Recommended
- Dress Code: Casual Elegant
- Meals Served: Late |
- Parking: Public Lot |
- Payment Options: VISA | MasterCard | Apple Pay | Google Pay |
- Corkage Fee: We do not offer BYO drinks
- Website:
- Phone: 01373228350
- Features: Full Bar, Live Entertainment, Organic Ingredients, Lounge / Bar,
- Occasion: Romantic Dining, Dining Alone, Meet for a Drink, People Watching, Quiet Conversation, Special Occasion, Vegetarian, Dog Friendly, Trendy / Hip, Date Night,
Photos
Business Hours
Reservations Available
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- Cocktails 17:00 - 22:00
- Thursday
- Cocktail 17:00 - 23:00
- Friday
- Cocktail 17:00 - 0:00
- Saturday
- Cocktail 17:00 - 0:00
- Sunday
- Closed
Customer Reviews & Ratings
4.86 out of 5 stars based on 487 votes
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 31, 2024
Anna D.
A magical evening in a delightful venue with a warm welcome and innovative cocktails. We will be back very soon.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 30, 2023
Noah M.
Wonderful place :)
- Overall: 10/10
- Food: 0/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Dec 15, 2023
Rupert K.
A very interesting experience in the sublime location. The owner certainly knows what he’s doing when it comes to cocktails. One of the most enjoyable evenings, I have spent in a long time.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 09, 2023
Rachel L.
Excellent as always
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 07, 2023
Aimee W.
Fantastic!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 21, 2023
Jo J.
legend
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 20, 2023
Rachel T.
I love coming to the HydeAway, it’s so relaxing yet somehow exciting at the same time, I wouldn’t change a thing.
- Overall: 10/10
- Food: 0/10
- Service: 8/10
- Ambience: 10/10
- Value: 10/10
Oct 04, 2023
Maxine C.
I love the decor, ambiance and location. Warmly greeted and was obviously busier than our previous visit so service a little slower but more time to soak up the surroundings. Definitely recommended and will definitely be coming back! Thank you x
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 13, 2023
Siân B.
A wonderful venue serving the most delicious cocktails. Mr Hyde and his team are true professionals. I know the whole point of the concept is that the location is hard to find but I just wonder if it’s a little too elusive…
We loved it and now we know where it is we will be back.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 25, 2023
Roma N.
Hydeaway is my absolute favourite place for a grown up evening drink! The space is really cosy and relaxing with its low ceilings, soft lighting and gorgeous and deliberately faded decadance. So many little touches in the decor. We love the menu, cocktails which pack a sophisticated punch and rarely leave a hangover, and Adams always on hand to talk us through ingredients, flavours and backstory. It was the obvious choice for an important birthday and Adam made our bigger group feel really welcome, tweaked the space more than once to make it work for us, and managed the tab etc with applomb. Thank you!!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 13, 2023
Jessica T.
Gorgeous cocktails and a fantastic atmosphere. A little bowl of nuts would have set things off a treat!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 13, 2023
Zoltan T.
Very cool atmosphere, super nice drinks and great attentive staff.
It was easy to find it so don’t worry about the hidden location!
Highly recommend this little gem.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 08, 2023
Helen S.
Great bar. Really like going there.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 03, 2023
wendy e.
Delightful experience at the Hydeaway. We felt transported into whimsy! Delicious concoctions and intriguing characters, a fabulous escape from reality.
- Overall: 10/10
- Food: 0/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 30, 2023
Dave C.
Fantastic venue and great ambience. Friendly helpful staff. Great cocktails only wish we could have stayed longer. We didn't have food hence 0 rating.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 24, 2023
Jane B.
*****Please note that my booking is for 20 MAY. PLEASE ENSURE THAT YOU ALLOCATE THE VOUCHER CORRECTLY ******
- Overall: 10/10
- Food: 0/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 17, 2023
Margot P.
Wonderful experience, no food served. Highly recommend.
- Overall: 10/10
- Food: 0/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 11, 2023
Rebecca F.
Exquisite cocktails with unusual flavour combinations. A real gem of a place.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 09, 2023
Gabriele L.
My favourite place to bring my friends and end up the night on a high note.
The ambience, the style, and the team behind is just impeccable.
The quality of the drinks is of such high quality not to mention the alchemy behind each one takes the experience to a whole different level.
- Overall: 10/10
- Food: 5/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 22, 2022
Alison M.
A fabulous experience, as ever. It’s like stepping into a super relaxing and soothing time warp. A wonderful place to unwind with friends. Thank you Mr Hyde.
- Overall: 10/10
- Food: 0/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 13, 2022
Gilly C.
Fabulous cocktails made by expert staff
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 01, 2022
Elisabeth S.
Booked for a 40th birthday. It was amazing, the mixer was extremely knowledgeable and so welcoming. Will definitely visit again.
- Overall: 10/10
- Food: 3/10
- Service: 9/10
- Ambience: 4/10
- Value: 8/10
Nov 01, 2022
Russell H.
The Hydeaway is a rare find. Great venue, atmosphere and more importantly proper adult cocktails.
The old fashioned I had on my last visit was the best I've ever had...and I've had a few.
My only gripe? The 10% service charge. Maybe it's just me but I'm not used to this on a drinks only order. Cocktails are pretty expensive anyway...could do without the additional charge on top. This aside, always a pleasure and a treat to drink in this cool cocktail venue.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Oct 28, 2022
Toni M.
Lovely experience. There were quite busy so it did take a while to get our drink, but the waiter was very apologetic which was nice. Quite pricey, but would come again.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 16, 2022
David S.
Brilliant, loved it!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 05, 2022
Andy H.
Brilliant ! Cocktails amazing and nice to be talked through them by the owner
- Overall: 10/10
- Food: 2/10
- Service: 10/10
- Ambience: 10/10
- Value: 6/10
Sep 30, 2022
Mary F.
A good evening was enjoyed by all.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
Sep 26, 2022
Gabija K.
Service was excellent, they provided many tailored suggestion. And cocktails were excellent
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 15, 2022
Lauren R.
Absolutely love this place! The staff are lovely and the cocktails are insanely good! Would highly recommend.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 06, 2022
Heather H.
Really friendly & welcoming. Pointed out that the cocktail menu had changed since I was last in, suggested a cocktail I might like and adjusted it to suit my palette. Cocktails were excellent. Great atmosphere and decor. A really fail safe option when you want to show friends new to Frome a good time. The Hydeaway just gets better and better!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 03, 2022
Yuu H.
Absolutely fantastic!
Mr. Hyde is super charismatic and kind, and the drinks were beyond this realm of good!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
Aug 21, 2022
Diane F.
Great time - theatre and cocktails- had a great time time
- Overall: 10/10
- Food: 0/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 06, 2022
Bob C.
This was our second visit - the first time was such a great experience that we arranged this second visit to share with friends. We all agreed the drinks, the atmosphere and the service were outstanding.
Business Response:
Thank you so much Bob, see you again soon?- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 16, 2022
Lucy W.
The best Whiskey Sour ever! Loved everything
Business Response:
Thank you for taking the time to leave a review, glad you enjoyed you time with us- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 09, 2022
Samantha O.
Definitely the best bar in Frome! The service, atmosphere and drinks are always exceptional and the afternoon tea was equally wonderful!
Business Response:
Yay Samantha, so happy that you enjoyed HydeAway as much as we do. See you again soon?- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 08, 2022
Lin P.
This is an amazing place to go. Good food, good drinks, great space, great staff. LOVE IT
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 18, 2022
Beverly B.
I am afraid I cannot write you a review, as Hydeaway was shut. We were very disappointed, as it was a birthday.
Beverly Baylis
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 06, 2022
Sue A.
Great little gem of a quirky place - good to find and lovely music on this occasion provided by singer song writer Danny Green
Looking forward to the next time !
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 04, 2022
Jill C.
Fabulous experience, exquisite cocktails
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 02, 2022
Tilly C.
Such an amazing experience, the cocktails were insane and the staff were so lovely and attentive. Will be back for sure.
- Overall: 10/10
- Food: 0/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 19, 2022
Charlotte L.
Had a fabulous time. The cocktails were amazing, and Adam’s knowledge and skill were very impressive. Will definitely be back when we’re next in Frome!
Business Response:
Thank you so much Charlotte, it was a pleasure to look after you- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 16, 2022
Natalie Y.
Super place, amazing cocktails!!
Business Response:
Thank you ☺️- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 08, 2022
Ali P.
I love coming here! The environment is so cool and the lighting is relaxing! The cocktails are so delicious and staff are welcoming and friendly! I’ve given a 10 for food even there was none on the night but I’ve been for cake and it is without a doubt the best in town!
Business Response:
Thank you Ali, I'm glad you like HydeAway as much as we do- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 07, 2022
Lisa M.
Love it here!
- Overall: 10/10
- Food: 0/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
Feb 13, 2022
Michael C.
Bloody brilliant.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Feb 01, 2022
Zoe N.
a very special place, step through the doors to be transported to another world
- Overall: 10/10
- Food: 0/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Jan 27, 2022
Jacqueline D.
Great ambience and service. We didn’t eat, so haven’t rated it. The whole group really enjoyed it and we’ll definitely book again! Thank you!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 22, 2022
Richard M.
Such a fabulous venue, warm welcome, great service and of course signature cocktails! Looking forward to next week!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 20, 2022
Will A.
If I could give this place 20 stars , I would . Love the atmosphere and the knowledge and passion they put into their cocktails .
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 17, 2022
Lauren G.
Another awesome trip - great vibes, great team, great drinks. Love love love. Oh and dog friendly, for my tiny small lap dog. Made my year so far
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Dec 28, 2021
Mark E.
Great bar & cocktails
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 22, 2021
Jo C.
Amazing night. Loved our Christmas dinner and Adam and Giles really took good care of us. Very impressed with how knowledgeable they were about the drinks. Will definitely be going again.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 19, 2021
Marc K.
An absolutely amazing taste sensation. Would definitely do this again!
Business Response:
That's amazing Marc, so happy that you enjoyed your Christmas experience with us and looking forward to seeing you again soon- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
Dec 18, 2021
Tim S.
Drinks are priced to make you savour the experience and do not disappoint, a hidden treasure!
Business Response:
Thank you so much Tim, hope to see you again soon- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 16, 2021
San T.
Wonderful place, excellent!
Business Response:
Thank you, can't wait to welcome you back!- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 15, 2021
Amy P.
Just amazing! Best cocktail bar we've been to. The taste of the cocktails were something else and the staff were truly some of the loveliest people I've ever met. Very welcoming!
Business Response:
Thank you Amy this has made my day, we all work hard to deliver an experience at HydeAway and to hear we are getting it right is such a joy! Hope you have a lovely Christmas and see you next time. Adam & the team- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 22, 2021
Simon M.
As great as always. Just what Frome needed. A great cool place to drink and chat. Fantastic cocktails and wonderful atmosphere. You Could be in a cellar bar in Prague or Venice. Different and unique. Big thumbs up from the Murray clan..!
Business Response:
Thank you for you amazing review of our little HydeAway bar, it's always so good to hear people are enjoying what we are trying to create. Catch you again soon Adam & the team- Overall: 10/10
- Food: 0/10
- Service: 10/10
- Ambience: 10/10
- Value: 7/10
Sep 05, 2021
Chrissy P.
No comment on food as didn’t eat, lovely cute venue, fab service and nice drinks. Would definitely return.
- Overall: 9/10
- Food: 10/10
- Service: 9/10
- Ambience: 8/10
- Value: 8/10
Jul 04, 2023
Abi B.
Such a wonderful treat to spend an evening here
- Overall: 9/10
- Food: 0/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 25, 2022
Emma R.
I totally love this magical and special place. I wish there was a little food and perhaps some simpler wines. I understand why not, but as someone who doesn’t love spirits …. But LOVE it!
- Overall: 9/10
- Food: 0/10
- Service: 10/10
- Ambience: 10/10
- Value: 6/10
Oct 02, 2022
Louise D.
Nibbles would of been nice with the drink to compliment the drinks. The cocktails are amazing but a bit too expensive so it really is a place to go for a special treat or only have one.
Business Response:
I'm sorry you think our bar wasn't value for money, we endeavour to deliver high quality ingredients, in house creations set in a unique environment. With the price hikes in all produce, electricity and living costs this all comes at a cost and seeing as most bars in the area using the equivalent ingredient are priced higher than us I would hope that our guests would appreciate us not putting our prices up. Hope you see you again in the future and really glad you enjoyed our creativity Mr Hyde- Overall: 9/10
- Food: 5/10
- Service: 5/10
- Ambience: 10/10
- Value: 5/10
Sep 17, 2022
Felice H.
Service was very slow - 45 minutes to get our drinks! We didn’t have food because we’d have liked olives but they are not on offer. Expensive, but the amazing ambience outweighs everything else.
- Overall: 9/10
- Food: 0/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Jan 24, 2022
Joolz H.
We arrived to a warm and friendly welcome, and I loved the whole experience the ambience was wonderful and the cocktails were sublime.
- Overall: 8/10
- Food: 10/10
- Service: 6/10
- Ambience: 10/10
- Value: 8/10
Mar 11, 2024
Linda J.
Our second visit, first time on a Saturday. It was good but as all tables were full the service was slow. At one point all tables had empty glasses and because cocktails in general take time to be made we had to leave after one because of timing. Also please highlight the step around the small raised area, this is dangerous.
- Overall: 8/10
- Food: 0/10
- Service: 7/10
- Ambience: 9/10
- Value: 10/10
Mar 18, 2023
Abby B.
A great spot.
Some feedback:
The seating is SO uncomfortable which is not fun especially on the live music nights.
Asked for a coffee for the driver after an initial beer last week and was told ‘no, this is a cocktail bar’. A coffee would have been reasonable I feel. The non driver was drinking plenty of cocktails!
- Overall: 8/10
- Food: 10/10
- Service: 7/10
- Ambience: 10/10
- Value: 10/10
Oct 23, 2022
Fay K.
I love the feel of the Hydeaway and the drinks are delicious and great value for money. My only criticism is that service can be quite slow, we would have had another round of cocktails if they’d arrived quicker but we waited about an hour for our first drink. Having said that the staff are so friendly and I wouldn’t hesitate to come back!
Business Response:
Hi Fay, thank you so much for your feedback. So glad you enjoyed our little bar, unfortunately your are right, you joined us on a night where our third member of staff had called in sick just as we were opening so I couldn't get a replacement in time so we were really struggling to keep up with the orders. We limited the amount of walk in guests so we could concentrate on our booked guests but with only half the amount of people on the bar it was very hard to deliver our normal service. Hope to see you again in better circumstances Mr Hyde- Overall: 8/10
- Food: 8/10
- Service: 8/10
- Ambience: 8/10
- Value: 8/10
Apr 04, 2022
Penny L.
Great cocktails at HydeAway. Unbelievable setting. Good ambience.
Business Response:
Thank you Penny- Overall: 8/10
- Food: 0/10
- Service: 9/10
- Ambience: 10/10
- Value: 8/10
Mar 07, 2022
Sue D.
More info on the cocktail ingredients would be great :)
- Overall: 8/10
- Food: 0/10
- Service: 9/10
- Ambience: 10/10
- Value: 8/10
Jan 19, 2022
Lisa W.
We didn’t have any food or believe there is any available at this venue!
We really enjoyed it, the atmosphere and set up was really good, we would definitely go back, the cocktails are really authentic and brilliantly presented, quite expensive, if they were a little cheaper, we might have had more (and probably spent more in the end!) great experience though and we would definitely go back.
- Overall: 8/10
- Food: 6/10
- Service: 6/10
- Ambience: 10/10
- Value: 7/10
Nov 23, 2021
Simpson G.
Sadly our cocktail waiter didn’t know what alcohol was in some of the cocktails we enquired about and didn’t try to find out, on our recent visit. He didn’t really do a good job of “selling them.” He May have been new and needed further training. Cocktails tasted delicious but we were left guessing a bit.
- Overall: 7/10
- Food: 0/10
- Service: 6/10
- Ambience: 10/10
- Value: 10/10
Mar 27, 2023
Charlotte F.
Waited 20 minutes for our second cocktail. Transpired it was forgotten. Left as had babysitter to get back for.
Think the bar was short staffed - used to cocktails taking a long time, but didn’t seem many staff working that night. Will come back as we know (hope) it was just an unlucky night and we’ve had lots of great evenings at Hydeaway.
- Overall: 7/10
- Food: 10/10
- Service: 7/10
- Ambience: 9/10
- Value: 8/10
Nov 02, 2022
Chris P.
First visit and loved the ambiance even though not particularly busy …took quite a while to get a couple of drinks and we were off to a concert so ended up being a bit rushed, but will definitely go back….Drinks were great !