A good all round experience.
Great service, lovely welcome, lunch was spot on. We would have stayed longer but it was rather cold.
Love it here! Always a welcoming atmosphere and great quality food cooked perfectly *****
Food was very good and choice and prices reasonable in present climate
Great food, good value, we enjoyed our visit very much
A warm welcome, great food, great beer and reasonable prices. What more could be needed for a family meal. Highly recommended
It was our 24 wedding anniversary and we couldn’t have had a better evening. The food was superb and the service second to none. It is a wonderful place and we will definitely be going back. Highly recommend
My cousin and I meet every few weeks at The Duck on the pond as it it half way between us always have great experience food always good and staff amazing xxx
The meal was lovely and a really nice surprise a lovely bottle of Prosecco for my birthday xx
Nice hot food. Good portions. Just let down a little with the service when we had finished our mains. We were going to order some puddings and coffee but waited a long time for someone to take our order. In the end we gave up and just got the bill instead.
Fantastic food, great service, loved it. Thank you so much.
Great night out, both excellent service and food
The food was exceptionally good. Extensive and very appealing menu. Ticked all my boxes. Staff were all courteous and efficient. Setting was warm and spacious allowing for distancing under current times. Very quiet as it was a midweek evening but I can see this becoming very popular once word gets out. Well done Duck. we'll be coming back. Raf and Carole.
Lovely atmosphere, great food and service, thank you!
loved it all thankyou
Loved it! Brilliant service, great food, amazing atmosphere. Definitely be back.
Friendly staff and good food
A lovely meal with very friendly staff. Most enjoyable!
Been here several times over the years. Great experience- children’s menu very limited so my 7yr old had an adult meal which makes it expensive. Service really good at beginning. No one cleared out mains away and when I went in to get dessert menu all 6 waitresses were in there talking at the bar. But overall really good
Lovely food , lovely atmosphere , great waiter . Only issue was being situated directly next too the kitchen door where food comes in and out
The food and service were good and there was plenty of space for social distancing.
No dough balls for the lasagne and ran out of white Zinfandel. Everything else fantastic- nice character filled country pub
Great food and service.... Value for money excellent especially during the government Eats campaign
Welcoming staff and lovely food. We didn't expect the quiz, which made conversation a bit more difficult, even so we answered a couple of questions!
Food not very hot
Staff great, food very good, nice location set back from busy canal pubs
Great place. Service excellent. Food good.
The food was a little disappointing for 3 of the 4: - stroganoff in a tomato sauce (wouldn’t usually be) - strange noodle/salad thing with belly pork and chips half cooked - lamb shank only just tasting of lamb?...
Lovely food friendly staff would go again.
As we were able to use an offer it was extremely good value
Great to see The Duck on the Pond open once more - lots of social-distancing in place, including an "In" and "Out" door (marked on the tarmac). Food was very impressive and tasty - well done all concerned. We'll be back!
Under the circumstances (covid) it was a lovely evening, sat in the pub garden. Service was slower than usual due to lack of staff but we were in no rush. Mushroom stroganoff lovely.
Enjoyed everything apart from the food Ham Egg & chips x 2 Presentation of the plate looked unappetising, eggs looked thrown on top Had to send it back as it was all cold Food was returned not a fresh plate but clearly just heated up. Great friendly service and Tom was great -thanks
Excellent service and safety features. It was a very reduced menu which could perhaps have had a better range -but under the circumstances! There could have been a mention about menus on the website? Lovely pub!- Hurry back.
Fantastic food, shame about the very slow service
Having been the second group to arrive at midday (as the restaurant opened), we expected to be served fairly quickly. Our drinks order was taken promptly and arrived but our food order took over half an hour to be taken. The food, when it arrived, was lovely. The waiter explained that they were 'very busy' however we had been only the second group to arrive and there seemed to be plenty of staff around. We felt that the delay was because they wanted us to order more drinks as they kept asking us if we required any!
Service was initially slow and there was confusion by the waitress as to where she had sat us. Majority of food was good and servings very generous. Chicken in the chicken and bacon salad was dry and the chocolate brownie was overcooked and inedible.
We booked on line to be told on arrival that you had disconnected the online system so had no idea what online bookings had been made. 2 STAFF NOT TURNED UP SO LEFT 4 TO COPE WITH EVERYTHING. TOTALLY Swomped. Staff were brilliant under the circumstances.Must have cost your company a fortune giving money off to passify unhappy customers.We will return but only the once unless it improoves