Had a lovely evening and the staff were so friendly, helpful and chatty just made the evening really relaxing. Even not having to go to the bar to get drinks was less stress :) Thanks.
Great location, very friendly staff, fab for anytime of day, food or just coffee and cake , love meeting friends for brunch, eggs royale cooked to perfection. Good on the Covid measures too with booking online for a table, QR code, track & trace list, different entrance and exit and great outdoor space. Well done Hawkes House.
First time for breakfast. Excellent food and great friendly service. 10/10
Lovely experience will be going again. Staff welcoming and very friendly
Service was a little slow, particularly getting the bill when finished. Although understand there is minimum staff at the moment. Food was delicious. Would definitely come back
Great service, friendly staff and lovely food. Thanks.
Had a great experience. Staff were excellent
A lovely relaxed atmosphere and prompt friendly service. The food was delicious too!
Didn’t enjoy the food at all. The menu sounded amazing, sadly the food wasn’t enjoyable at all. I didn’t finish my burger, it smelled terrible and tasted worse.
Great food and service, great independent place, cakes too good !!!
Great food, lovely venue and friendly staff. Couldn't ask for more. Thank you!
Brilliant food & Brilliant service
First class as always
Amazing food and service. Staff really friendly and felt really safe too.
Well worth the visit
Our favourite place to go in thornbury, the staff are lovely the food is fantastic and always have a beautiful pint on tap, topped off this time with some live music outside in the sun, what more could you want
Our visit was the first for many months, we received a warm and friendly welcome, good food and great service. We felt absolutely safe with the COVID precautions taken by the owners.
We really enjoyed our evening at Hawkes House last night, our first family get together for months due to lockdown! The staff were all very friendly and the food was very good! Thank you!
Limited menu due to restrictions. Staff were excellent. Very clean and staff aware of procedures. All staff wore masks throughout. Very quiet, which meant there was plenty of space.
Tastiest falafels I’ve ever had. Really great food, and service. Will definitely return
Everything ran very smoothly, I love this local independent cafe and I was very pleased they were open again. The new covid system worked well. It was nice to return and feel like the old “normal” going out with a friend for brunch and a coffee.
Hawkes House was as always fabulous.
Service was very good, food arrived very quickly and the ambiance was lovely.
Excellent service, everything was in place to make us feel safe on our visit and very much looking forward to going back
Very welcoming with quick service and good food. Will definitely return.
Nice atmosphere, real community feel, great food & service. Perfect late lunch venue with friends
Main courses were delicious. Limited choice of desserts and no custard was slightly disappointing but overall a very nice lunch.
Overall my visit to Hawkes House was pretty fantastic, especially the food and the waitress who served us throughout the evening. Initially we were able to sit outside for some drinks prior to eating and were told it was table service. Unfortunately, we were forgotten until prompted and those who were seated after us were served so our feelings of neglect were justified in my opinion. However, that was the only dampener on the whole experience. In particular the waitress and kitchen staff were incredibly accommodating. We were told there was no more cod and typically 2 of our party wanted the fish and chips but we were told we could have smaller pieces of fish as a substitute. And for that we were very grateful and thrilled when the food turned out to be delicious. The waitress was fantastic - really friendly and chatty and made our visit a pleasant and relaxing one. Will definitely return without question. Thank you.
I really like the atmosphere at Hawkes House. It’s very inclusive, and relaxed. They are managing the Covid measures effectively and cheerfully, which is a credit to them. We had a great value Sunday lunch, which came in a good length of time.
First breakfast out for some months and it didn’t disappoint. The only slight improvement would be not to overcook/reheat the mushrooms. The Attic tea was great too. Impressive COVID-19 precautions.
Lovely food, staff really helpful and adhering to distancing at all times.
Friendly service, good food, nice atmosphere
Lovely place, food was great
Enjoyed a lovely evening with friends. Food was very good but little disappointed the menu has been limited. Ambience obviously quieter than before Covid but still had great time. Excellent service, very welcoming. Would definitely go again.
The roast potatoes were dry. The roast beef was in 1cm slices, so tough to eat and very chewy. Beef should be sliced thinly. The service was haphazard
Cosy environment with friendly staff. Have eaten here before and really loved it. This time it was just average. Maybe my expectations were too high as a first meal out since lockdown began. But enjoyable enough for me to be planning a return visit soon.
So good to eat out again!
Very friendly, efficient and helpful. A good experience, coming out of lockdown. Happy to return and recommend friends to visit.
Really friendly staff, happy to bring out extra sauces to go with our food. It would be great if they knew, or worked alongside, a local taxi firm.
It is great to see Hawkes House open again, they gave confidence with a safe operation from arrival to departure with great food and great service. If I was to be picky, we felt a little forgotten about on occasion, especially when it came to clearing plates from the main course and when serving desserts. I appreciate the style of service has changed, it’s now completely table service and does put more of strain on the service team, hopefully these were just teething issues they’ll soon iron out. All in all, I wish HH and the team the very best and we will continue to support this fantastic eatery
Lovely food and fast service, however menu board just need to be updated because we had chosen options that weren’t available anymore, but no one mentioned it.
Warm welcome, food was ok for a mid week meal. Great value as we went during the government “eat out to help out promotion”
Chairs not very comfortable & the music was too loud .
Provide customer requests first time, eg for sauces Clean outside tables better
Adults food was delicious and very reasonably priced. Kids offering was disappointing; over priced for what was served. The hot dog roll was a very hard almost stale ciabatta roll that had been toasted to make it more appealing. The fish and chips was much smaller than expected and didn't fill our 6 year old.
Felt safe and taking hygiene very seriously.
Reduced choice on menu (completely understandable), we weren’t offered sauces, salt, vinegar. However staff were amazing.
Burgers need work - the patty was very dry and too fat compared to its diameter. Halloumi fries were a bit cold so the cheese was a bit too squeaky for my liking. Staff were very friendly and the service was quick.
Great to back! Food and atmosphere as good as ever. Well organised for social distancing and the table service is a big improvement on before.
I was disappointed not to be able to have my usual milkshake but my daughter was able to have a complicated juice mixture. Also service was slow and disgointed. Will still return though as we love your baked beans!