Staff very clearly explained social distancing guidelines in the bar. These seemed robust and well thought through. Food was tasty and hot and good value for money even more so with 'Eat out to help out'. Friendly but professional staff.
Great service friendly staff
Well organised. Friendly and efficient staff. Nice ambience. Just in for drinks
Up to its usual high standards, food and service excellent.
This was our first visit since lockdown and we were a bit apprehensive. We were met at the door by a cheery member of the bar staff who explained the new procedures. We had a drink then ordered our food which was delicious. We had the fish and chips. We had another couple of drinks then vacated our table within the 2 hour slot. Everything was well organised and we felt confident that the Government Guidelines were being followed. There was enough people in the bar to give a bit of atmosphere but not too many to make a crowd. This was a very positive experience coming out of lockdown and it has given us the confidence to return. Thank you to all the staff.
Was so good to finally see me and my partner’s favourite pub open it’s doors once again after 3 and a bit months. The booking system was easy to use and straightforward. Welcomed by one of the waiting staff and was shown the new procedures that are in place and it worked well, tables spaced far enough apart that it didn’t feel awkward and one way system worked well. Scored 0 for food because we never ate but the food is always lovely when we do so on past would give it a 10. Great place, great staff and very welcoming 10/10.
Beef in the burritos was full of fat. Big chunks, not shredded. Couldn’t eat it. The dip with tempura prawns had no flavour. Food very disappointing. Everything else good.
Nice staff and good atmosphere
Excellent service. Food was fine. One dish was excellent. The other was very much "out of the fridge / freezer)". We'll certainly go again but freshly prepared food adds an awful lot.
Food and service was good. Restaurant staff gave clear guidance on adhering to new ways of dining to avoid Covid 19.
First trip to the pub since lockdown so a v pleasant experience. Social distancing and all other measures to be taken were very well done in The Hermitage. Will definitely be re-booking soon!
I love the Hermitage as a bar and with the right food offering it could be amazing, however after a few tries we’re still left disappointed with the food. Would definitely go back for drinks, but not food. Also the main box of the pub is far better ambience than the small restaurant area
Staff worked hard to make the best of social distancing but inevitably the atmosphere was a bit stiff. Food was good as expected. Any comments would be from my personal taste, not "complaints".
The overall experience was a good as it could be during these weird time. If I was to make one suggestion I would say turn off the TVs with the 24 hour miserable news coverage of Cornona Virus horror stories from around the world! Even though it was on mute we're going to the bar to get away from this misery!