Just like to say thanks to all the staff who are working very hard at this moment in time.
Says we had the table until 10:30pm but they shut at 10pm Which was a bit annoying
Very impressed with how well they have set up for social distancing and how polite and helpful the staff were
Johnny was exceptional! Great laugh and amazing service
Had a great time - felt relaxed but safe. Thank you
Felt very safe
The guy who welcomed us was so lovely ! Felt at ease even having my temperature taken:)
Well organised guys, good work.
It was a brilliant afternoon friendly staff and good all round experience
Great experience. Very friendly and helpful staff, felt very safe and well organised
We thought that everything was well organised and went very smoothly, thanks.
First time out for eating since the lockdown but the way they set up the place feel safe and I believe this is very important in this situation. Keep up the good work and stay safe Zsuzsanna
First time out of lockdown. Very enjoyable day out. Lovely food. Quick service. Great ambience. We will be back
A fantastic bar inside and out, with wonderfully helpful and hard working staff!
Well organised, particularly the toilet set up being staffed so well. Service a little slow with first order but after that really quick and staff super friendly. Felt a bit rushed out at the end but that’s understandable with the current time slots. Also it was chilly so would have been better to have the umbrellas and heaters on.
Lovely afternoon at the Pear Tree. Good safety measures in place, easy to order drinks and food via the app. Very polite staff and front of house.
Fantastic, a great time
Really well laid out and organised for social distancing, staff were great. Prices a bit steep, didn’t eat so can’t comment on food.
Great layout and tables far enough part to feel comfortable and safe Easy to use app to order Good hand sanitiser units throughout My only feedback would be although toilets are monitored for one in one out rule I think they need to be cleaned more regularly. As when I entered little loo roll and wet seat and floor....
First post lockdown drinks in the Pear tree on Saturday. It took a while to get served which made panic set in as we only had a 2 hour slot BUT after the initial wait (Assuming it was a busy time as tables swapped over) service was speedy and efficient. Great set up, it was comfortable, clearly following guidelines but in a relaxed way. If you asked me 6 months ago what the one thing missing from a good pub was, I’d of said ‘table service’. Now it’s here. Well done adapting to the ‘new normal’ Pear tree, you have done a good job!
Staff were fabulous and really made you feel at ease. Thoroughly enjoyed our visit. Will definitely return.
Didn’t have any food.
Staff at the Pear Tree were very good at implementing the new measures to deal with Covid. (We did not have any food). Overall it was lovely experience.
Had a really nice time and food was very good . Exceptionally clean toilets. All aspects handled well given the current COVID situation. Will return and would recommend.
Was greeted by a guy names Johnny who was lovely and greeted us and told us exactly what to expect which made the whole experience that much better.
Found the app a bit difficult to use, would be good if it was available to download prior to attending
Hi, thanks for a nice evening. Efficient queue operation with reassuring temperature checks on entry. Was impressed with the set up with the tables and umbrella coverings with outdoor heating; and also the efficient management of the toilets. Now to the less attractive aspects. On arrival, the set up of the app was quite lengthy and feel that this could have been arranged beforehand to save time, either via email on receipt of confirmation of my booking or via a link on the website itself. Also, the price of the beer on offer seemed excessive. When booking, there was a field to request an occasion and it was my birthday so I had entered this, however, on the evening no mention or offer was provided and this was disappointing as set false expectations. If there is no difference when an occasion is requested I do not see the point of this being on the booking form? I did enjoy my evening however, was a sense of normality in such strange times for everyone! Thanks, Marianne
Only suggestion to make is to lower food prices or have cheaper options available. Got both nachos and a chicken burger and chips, although nice food not worth the money. Even having cheaper options available would be amazing! Overall experience was great made to feel so welcome by an outstanding host (man on door checking temperatures) he really deserves a big shout out, he done a fantastic job at making us feel safe and welcome on our first visit back. The whole staff team over all were great, making sure we knew how to use the app and getting the drinks out in a good time. Thank you for our visit we will definitely be back soon!!
Was great all staff were good especially the guy who worked on door taking temperature check etc Johnny was definitely the best host I have had and we had great wee night
Fantastic service! Staff were very helpful and super quick service. Can't wait to come back.
The App isn't keeping your payment details so you have to enter your card details each time.
Will definitely be back!
great to have them back open
Only thing I would recommend is advising customers to install the app before arrival. Wasted 10 minutes at start getting it installed.
Good service through the app, very efficient and effective hygiene measures. Drinks were a bit on the pricey side.
I didn’t have any food, but other than that I really enjoyed my time here :)
Very good measures in place for covid .
We all had a great time, the only thing I would try and improve would be the time waiting for the toilets.
Very impressed by the set up and the service. However I think staff should be wearing appropriate PPE.
Great. Only issue was that we were not able to social distance on the picnic bench. It would have been good to have extra chairs at the end so a group of 6 could spread out.
Food and drinks were quick to arrive and staff were lovely. Only downside was my coffee was extremely small and not good value for money.
Good to be back out guy on the gate on Tuesday was fab! 2 hours not enough time to have food and drink maybe extend to 3? Music quite low so could only hear conversations. Booking was 2pm and weather was good so some music loud enough to hear would’ve been great
Did not eat so can’t give rating for food. Nice big outside space, well organised
Set-up for beer garden was great, easy to order from the table (this should be carried on even after COVID restrictions!) would like to book for longer than 2 hours next time :)
We ordered fish goujons as a starter and there were 3 Very small over fried fish things came that had hardly any fish on them.
Good ordering system using QR code. Also good system for using the toilet. One concern was that no members of staff were wearing masks. This is the first bar I have been to where this was the case.