Flour and Spoon - Chelmsford

18 Baddow Rd, Chelmsford CM2 0DG
$$$ Delicatessen

Settling into a historic early 17th-century timber-framed building on Baddow Road, Chelmsford, Flour and Spoon found a new home brimming with character and charm. This move marked the beginning of an exciting new chapter in our journey, as we continued to delight customers with our artisanal creations while honouring the rich heritage of our surroundings.

Experience Flour and Spoon. Reserve your table for an exquisite brunch affair in Chelmsford.

Pet-friendly atmosphere, easy access, and event bookings available. Stay tuned for our upcoming addition of alcoholic beverages in 2024.

Secure your reservation for culinary delights.

Reservations

Business Info

  • Address: 18 Baddow Rd, Chelmsford CM2 0DG
  • Cross Street: Baddow road
  • Cuisine: Czech | Delicatessen | German | International | Polish | Turkish |
  • Cost: | Moderate
  • Category: Bakery/Deli
  • Star Rating:
  • Reservations: Recommended
  • Dress Code: Casual
  • Meals Served: Breakfast | Brunch | Lunch |
  • Parking: Car Park |
  • Payment Options: VISA | Amex | MasterCard | Cash | Apple Pay | Google Pay | Debit |
  • Corkage Fee: N/A
  • Phone: 01245699713
  • Features: Sunday Brunch, Organic Ingredients, Takeout Available, Wheelchair Access, Tea Service,
  • Occasion: Child Friendly, Romantic Dining, Dining Alone, Business Dining, Meet for a Drink, Special Occasion, Dog Friendly, Quick Bite, Celebrity Spotting, Date Night,

Photos

Business Hours

Reservations Available
Monday
Monday Hours 7:00 - 15:00
Tuesday
Tuesday Hours 7:00 - 15:00
Wednesday
Wednesday Hours 7:00 - 15:00
Thursday
Thursday Hours 7:00 - 15:00
Friday
Friday Hours 7:00 - 15:00
Saturday
Saturday Hours 7:00 - 17:00
Sunday
Sunday Hours 9:00 - 15:00
Afternoon Tea 12:00 - 18:00
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Customer Reviews & Ratings

4.57 out of 5 stars based on 22 votes

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 04, 2024
Danielle T.
Fab little gem. Lovely staff! Gave me a free slice of cake for my Birthday!

Overall: 7/10
Food: 8/10
Service: 9/10
Ambience: 6/10
Value: 8/10
Apr 23, 2024
Claire S.
Love this cafe but it’s very chilly upstairs, could do with some heaters for colder months. Also too many dogs allowed in when I visited last Saturday and children running around which made it difficult to hear my friend over a coffee.

Overall: 7/10
Food: 8/10
Service: 6/10
Ambience: 6/10
Value: 8/10
Mar 20, 2024
Paula H.
Hiya, I really dislike giving not so positive feedback, that said I really want this business to flourish. My fourth visit and not the best. The waitress didn't know what teas were in stock, managed to get that sorted but when it came to pouring the waiter didn't measure how much loose tea to add, I asked and he said he didn't know, after pouring hot water on the loose tea he immediately poured it into my cup, I had to ask him not to as it wouldn't have tasted of anything. Every time I've visited I have not had anything to dry my hands on after visiting the toilet - it frustrating that this lets the experience down, plus the toilet roll holder was in bits on the floor, not a great impression. During our visit the waitress was replenishing the clean cutlery into their holders, she didn't pick them up by the handle so anything on her hands would transfer to the part that people put in their mouth. We went to pay and had to wait ages to be served, it wasn't busy at all. I'm really sorry, I can see how much love has been put into the food, bringing wholesome artisan baked goods to Chelmsford and I want to come back time and time again. Based on my last visit I hope that improvements can be made. The food was excellent and the take away hotcross buns were delicious. Please don't take this negatively it's means to steer improvement, with so many places to visit in Chelmsford I don't want this place to be affected. Best P
Business Response:
Dear Paula, thank you for your feedback and we apologise we didnt meet our usual high standards on this occasion. We have a few of new team members recently joined our company and are still learning on the job, including serving loose tea as its still a very new venture for our business and we apologise you experienced some of our tething problems. Please be assured we will be holding another loose tea training session over the weekend so everyone should be fully trained by your next visit. In regards to the toilets, it was not brought to our attention that the hand towel holder was jammed, which we fixed as soon as we noticed but we have already added regular checks avoid this situation again. Customers feedback is very important to us and we always welcome any comments from our customers if they notice something what shouldnt be as it is during the visit and if they kindly inform any of our team members, we have the chance to rectify this immediatelly. Unfortunately, for the same reason as stated above, we was not aware of the broken handle. We have taken note of the cutlery not being held by the handle and briefed our team mebers regarding this. We will pay better attention to this in the future. Thank you again on the great feedback on our food, we will continue to work on all areas of the business whilst maintaining the quality where we really hitting the nail on the head. As mentioned above, we do value any customer feedback and on this occasion we havent met your expectations, which I deeply apologise. As a gesture of our outstanding customer services, we would like to offer a Gift Card to use with your next visit. Please contact us directly via email at [email protected] where we will advise how to redeem this offer and when can we welcome you back. Wishing you happy Easter if we dont see you before and looking forward to welcome you back. Warmest regards, Rom Director / Founder