The Kate Pearl Tea Room

Disclaimer: The Kate Pearl Tea Room formally owned by Robyn and named "Sweet Simplici-Tea." The wonderful reviews you see on here are adopted from all the hard work of former owner Robyn who was absolutely our dearest friend and we truly will miss her kindness. Overall experience: Will not return and would not recommend! New Ownership: I would recommend that Google make this new owner start from scratch as this is a new business name and therefore shouldn't be able to take all the hundreds of good reviews the previous owner worked so hard for. Service & Experience: The service was less than subpar. We have been valuable customers of the previous Ownership for many years and have made this our traditional place we host our annual Tea Party for the "Habiscus Tea Club." This club is comprised of generations of women whom we take part in celebrating our traditional Tea party as we would normally do like back home in Jamaica. For many of us we travel from all over the world for this meet up every year. Traditionally we come together on Good Friday. We have had very successful events here and made this little tea shop very popular as many people see us come dressed for the occasion every year. We have always been welcome and usually have the location automatically booked by previous Ownership. To our surprise our dear friend sold her business and we were not informed which we totally understand her moving on. However, after informing the new owner of our yearly event we were welcomed back! We enjoy an elephant gift exchange which the manager said it was okay. We had a party of 24 guests and not informed that we would be separated in 6 different tables all over the dining area which made communication very different than past years. At the conclusion of our event, most of us left 30 minutes early due to the slow service and unwelcome attitude by staff. Also I was later informed that a woman whom I initially thought was perhaps worked there in the k