Creams Cafe
Unit L11, The Swan Shopping Centre, Eastleigh SO50 5SF
$
Desserts
Reservations
Business Info
- Address: Unit L11, The Swan Shopping Centre, Eastleigh SO50 5SF
- Cuisine: American | Desserts | Italian |
- Cost: | Very Inexpensive
- Category: Fine Dining
- Star Rating:
- Reservations: Recommended
- Dress Code: Casual
- Meals Served: Breakfast | Brunch | Lunch | Dinner |
- Parking: Car Park |
- Payment Options: VISA | Amex | MasterCard | Cash | Apple Pay | Google Pay | Debit |
- Corkage Fee: N/A
- Website: https://www.creamscafe.com/
- Phone: 23 8178 3070
- Features: Takeout Available, Wheelchair Access,
- Occasion: Child Friendly, Romantic Dining, Special Occasion,
Photos
Business Hours
Reservations Available
- Monday
- Dine in 15:15 - 21:15
- Tuesday
- All Day - Restaurant 15:15 - 21:30
- Wednesday
- All Day - Restaurant 15:15 - 21:30
- Thursday
- All Day - Restaurant 15:15 - 21:30
- Friday
- All Day - Restaurant 15:15 - 21:30
- Saturday
- All Day - Restaurant 12:15 - 21:30
- Sunday
- All Day - Restaurant 12:15 - 21:30
Customer Reviews & Ratings
4.52 out of 5 stars based on 228 votes
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 12, 2022
Lorraine T.
Lovely food and staff very polite
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 19, 2021
Alice R.
I had a great time treating my two friends for their birthday.. Thankyou :)
- Overall: 10/10
- Food: 10/10
- Service: 8/10
- Ambience: 10/10
- Value: 0/10
Jul 04, 2021
Sarah B.
Booking was easy and service was quick. Only negative was that they forgot to deliver one of the drinks.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Oct 24, 2020
Julie W.
Booking was easy online.
Everything was set up to keep us safe in this COVID world. Waiting staff explained how to use app to order.
Service was quick and ice cream was delicious.
My score of 8 for value was that I felt the drinks were expensive.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 23, 2020
Amy S.
Fantastic desserts
- Overall: 10/10
- Food: 10/10
- Service: 8/10
- Ambience: 10/10
- Value: 10/10
Oct 22, 2020
Tania C.
Hello. The service from the waiting staff was great but it would have been nice to be able to pay using the app at the point of ordering. We were a party of 6 all with separate bills and the poor staff member had to go back and forth to the till at the end of our meal checking in each payment. So the staff member got a 10, the app got a 6 :(
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 12, 2020
Claire T.
Fabulous service, clean, good social distancing
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 29, 2020
Jason H.
Can't fault anything. Even in these times of uncertainty the staff were polite and professional and the food was fantastic with very little waiting time. I will be back.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 20, 2020
Louise E.
Fab service and ice cream! Look forward to returning!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 19, 2020
Vicky H.
Ridiculously short staffed totally felt sorry for the staff they were rushed off their feet but they did an amazing job in the eastleigh branch
- Overall: 9/10
- Food: 10/10
- Service: 8/10
- Ambience: 3/10
- Value: 9/10
Aug 12, 2021
Ray W.
The place was too cold and at the time there was a leak from the toilets , the waffle we ordered was excellent and service was good.
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 7/10
Oct 11, 2020
Clare M.
Took a while to choose as 1 menu (on phone) between 5 kids is quite tricky. Disposable menus would be better.
Cafe was clean and staff were friendly. Food was really good.
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 8/10
- Value: 8/10
Sep 05, 2020
Martin A.
It was yummy as ever. It did take us an age to order, but that was more to do with us than the system! However, a very clear heads up in the table reservation software that we would need to have the app and register to order our scrummy food would have been helpful for oldies like us! Next time we go it will be much quicker.
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 20, 2020
Amy B.
Really good service. Food amazing. My daughter loved it as a birthday treat.
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 7/10
- Value: 10/10
Aug 13, 2020
Lyn g.
Felt very safe with the way the cafe was set up, the app was pretty simple to master too
- Overall: 8/10
- Food: 8/10
- Service: 9/10
- Ambience: 8/10
- Value: 9/10
Jun 17, 2021
Callum E.
it was absolutely beautiful, the waffle was lovely!
- Overall: 8/10
- Food: 10/10
- Service: 6/10
- Ambience: 6/10
- Value: 10/10
Sep 01, 2020
Amanda J.
The food was lovely and great value due to the Government deal but the services was slow to both receive our food and pay the bill. We were also sat under the air conditioning unit so it was a bit chilly.
- Overall: 8/10
- Food: 10/10
- Service: 9/10
- Ambience: 9/10
- Value: 10/10
Aug 27, 2020
Andree D.
Food was brilliant -service was good but due to current climate it was hard trying to order via telephone especially if you are older and can not work technology well
- Overall: 8/10
- Food: 10/10
- Service: 10/10
- Ambience: 7/10
- Value: 10/10
Aug 19, 2020
Joanna O.
Even though we booked, we still had quite a long wait for a table. We saw other groups wander in past staff and sit themselves at a table after we had finally been seated, was this the reason our table was delayed too?!
Staff were great, food was perfect and order arrived quickly considering how busy they were.
- Overall: 8/10
- Food: 9/10
- Service: 8/10
- Ambience: 9/10
- Value: 10/10
Aug 18, 2020
Adrian J.
Staff could be more customer friendly and welcoming.
- Overall: 7/10
- Food: 7/10
- Service: 10/10
- Ambience: 8/10
- Value: 7/10
Feb 17, 2022
Elaine S.
The staff were all friendly, and helpful. Ice cream decent, and ambiance pleasant.
The laminated menus could do with being cleaned. Ours was sticky!
Reasonably priced.
- Overall: 7/10
- Food: 7/10
- Service: 7/10
- Ambience: 7/10
- Value: 7/10
May 25, 2021
Lauren M.
We noticed the Cooke dough dishes are a lot smaller than they used to be but the same price?
- Overall: 7/10
- Food: 7/10
- Service: 8/10
- Ambience: 7/10
- Value: 5/10
Dec 23, 2020
Ell M.
They closed at 9.30 which i found very random and it just kind of happened meaning the people relaxing spending time before christmas were basically kicked out! always known this place to close at least 10 onwards, and yes I understand the times are slightly different due to lockdown but 9.30 is a very random time and this wasn’t stated or announced to us before dining.
the online ordering system is a bit confusing and lacks some extra descriptions and maybe even more photos so it defeated the point as i still had to go up to the till to ask questions when i could of then just ordered there as well
- Overall: 7/10
- Food: 9/10
- Service: 5/10
- Ambience: 8/10
- Value: 8/10
Aug 15, 2020
Becky B.
wobbly table, toilets awful :-( no help ordering just told to do it in an app. Didn't look like enough staff were working for how busy they were