The Exchange

14, Romsey SO51 8QS
$ English

Reservations

Business Info

  • Address: 14, Romsey SO51 8QS
  • Cross Street: Market Place
  • Cuisine: English | Italian |
  • Cost: | Very Inexpensive
  • Category: Bar/Lounge
  • Star Rating:
  • Reservations: Recommended
  • Dress Code: Casual Elegant
  • Meals Served: Breakfast | Brunch | Lunch | Dinner |
  • Parking: Car Park |
  • Payment Options: VISA | Amex | MasterCard | Cash | Apple Pay | Google Pay | Debit |
  • Corkage Fee: N/A
  • Phone: 07840366438
  • Features: Late Dining, Live Entertainment, Outdoor Seating, Smoking Area, Wheelchair Access, Lounge / Bar, Tea Service,
  • Occasion: Romantic Dining, Business Dining, Meet for a Drink, Quiet Conversation, Special Occasion, Vegetarian, Quick Bite, Trendy / Hip, Date Night,

Photos

Events & Special Hours

Ladies Night
May 5, 2024 Event 19:00 - 23:00

Business Hours

Reservations Available
Monday
Book A Table 9:00 - 17:00
Tuesday
Book A Table 9:00 - 17:00
Wednesday
Book A Table 9:00 - 21:00
Thursday
Book A Table 9:00 - 23:00
Friday
Book A Table 9:00 - 23:45
Saturday
Book A Table 9:00 - 23:45
Sunday
Book A Table 9:00 - 17:00
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Customer Reviews & Ratings

4.53 out of 5 stars based on 218 votes

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 07, 2024
Melanie S.
Always love coming to the Exchange! We've never had a bad meal

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 07, 2024
Mona H.
Amazing food, friendly staff and good value for money! Will be returning!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 31, 2024
Hollie B.
It was perfect.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 11, 2023
Yvonne L.
Just excellent

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 04, 2023
Paula D.
Lovely afternoon with the girls we all loved it there, the staff members were friendly helpful and the food was excellent.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 26, 2023
Nikki R.
Gorgeous bar, lovely staff, Roy was awesome entertainment!

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Nov 26, 2023
Sarah S.
Spicy cheese on cheese platter too spicy and inedible. Would be good to have a wider range of cheeses. Service excellent, nothing was too much trouble and that was impressive considering the size party you had in on Friday night. Thank you

Overall: 10/10
Food: 9/10
Service: 9/10
Ambience: 10/10
Value: 10/10
Oct 15, 2023
Raymond C.
Excellent entertainment.

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 6/10
Value: 9/10
Aug 24, 2023
Gill T.
We went for breakfast and I was surprised that we were given white toast and not offered an alternative.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 26, 2023
Liz V.
Lovely lunch in a great place

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 13, 2022
Karen A.
Lovely spot to meet up for a mid week lunch with friends.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 10/10
Oct 10, 2022
Pip R.
We had a great evening. Tapas was fabulous and the staff were very polite and efficient.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 03, 2022
Nick C.
The breakfast was lovely and the staff were very attentive. The only issue we had was that when the party first arrived (slightly before me) there was apparently no record of our booking. This was rectified as quickly as possible but to be honest did cause some bother for my sister with additional needs. Thanks, Nick

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 05, 2023
Jon H.
The whole dining experience was a joy. The setting is lovely, the staff were polite, the service was excellent and the food delicious. I am coeliac and therefore require gluten free choices and the set full breakfast was adjusted to meet my needs. I would have no hesitation in recommending The Exchange experience to anyone who has not tried it yet.

Overall: 9/10
Food: 8/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Nov 23, 2023
Julie G.
Very attentive staff - well done Tagliatelle could have done with slightly more flavour

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Feb 13, 2023
Aileen P.
Very enjoyable lunch. Service was outstanding.

Overall: 9/10
Food: 9/10
Service: 7/10
Ambience: 8/10
Value: 9/10
Feb 10, 2023
Linda F.
Lovely place and food. The only areas that needs improvement in my view are the following. 1) music a little bit too loud especially as speakers just above tables. Means everyone has to talk louder. Not sure music is needed but if so mute a bit. 2) staff great but maybe need 1 more? Very attentive and pleasant once you can catch their eye but that can take some time, or need to pop to the bar counter to ask for something.

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 12, 2022
Shelly H.
We visited with a table of 7 people during a very busy afternoon. The staff were all exceptional, which is a very rare compliment to be able to pay a business, these days. The Exchange has lovely decor, is very clean and in a great location too. Highly recommend a visit.

Overall: 8/10
Food: 10/10
Service: 5/10
Ambience: 9/10
Value: 7/10
Jan 30, 2024
Janet M.
It was v busy - Service slow and inattentive. 3 huge servings of garlic bread we left half of it. Our first time there would have welcomed advice on that. It was v good bread tho expensive. (As much as a main meal). Disappointed tapas not available at lunch. Carafe of water and glasses on table should at least be offered. We asked for water couple of times. Overall enjoyable. Prawns huge and plentiful. Pasta perfectly cooked.

Overall: 8/10
Food: 6/10
Service: 7/10
Ambience: 7/10
Value: 3/10
Dec 04, 2023
Vicky G.
Some dishes were cold, the chicken wings skin wasn't crispy so was unpleasant eating. There were some dishes that were lovely but I don't think we will be back.

Overall: 8/10
Food: 7/10
Service: 10/10
Ambience: 7/10
Value: 6/10
Oct 05, 2023
Diane H.
3 ladies went for lunch. They were advertising Tapas very heavily on the website and on posters at the entrance… but apparently we were told that they were only available during evening service! They were very busy - both inside and outside and only 2 waitresses, so the service was not up to their usual standard. The food was ok - but at almost £10 for a sandwich it was not good value for money. The decor is lovely and it’s a convenient venue to meet.

Overall: 8/10
Food: 8/10
Service: 10/10
Ambience: 8/10
Value: 8/10
Jul 29, 2023
Michael P.
I rated the service high because after paying I left my phone at the table and then went away later I realised I left the phone there and when I got there it was locked safely for me so good service. For the meal I was really hopeful there would be small plates (tapas) but not at lunch time which was disappointing, all in lunch time menu would be better with more options but food supplied was tasty

Overall: 8/10
Food: 8/10
Service: 10/10
Ambience: 8/10
Value: 8/10
Jul 09, 2023
Geraldine P.
We had a great experience

Overall: 8/10
Food: 8/10
Service: 9/10
Ambience: 10/10
Value: 10/10
Mar 25, 2023
Christine R.
Understand there was a lack of chefs on duty so no specials available which was slightly disappointing. Staff were helpful and food was good.

Overall: 8/10
Food: 8/10
Service: 10/10
Ambience: 8/10
Value: 8/10
Feb 25, 2023
Vivienne R.
Booked a table as can get busy on Fridays.Lovely coffee.small breakfast and avocado smash.Excellent service,clean toilets and friendly feel.Only complaint was that it is very cold like most restaurants this winter.

Overall: 8/10
Food: 7/10
Service: 10/10
Ambience: 9/10
Value: 8/10
Feb 01, 2023
Hayley W.
The waiter serving was a very polite, friendly gentleman and we were impressed with his service. However, our food first arrived with the filings of our ciabatta’s cold! Sent back to the kitchen and warmed but then this meant a couple of the ciabattas were so hard and crunchy they couldn’t be eaten! They didn’t deduct anything from our bill.

Overall: 8/10
Food: 8/10
Service: 8/10
Ambience: 8/10
Value: 8/10
Nov 11, 2022
Diane H.
Lovely place for lunch. Food was nice and tasty. Staff were very friendly but got distracted easily.

Overall: 7/10
Food: 7/10
Service: 7/10
Ambience: 6/10
Value: 6/10
Apr 17, 2023
Rosie B.
Stuffed mushrooms weren't very good. Drinks were nice. Live music too loud.

Overall: 7/10
Food: 4/10
Service: 8/10
Ambience: 5/10
Value: 4/10
Feb 03, 2023
Georgie S.
The venue was lovely and the cocktails were great! But the food was very overpriced for what it was, as it was all ready made frozen items that had basically been deep fried. Definitely more of a drinks venue.

Overall: 7/10
Food: 8/10
Service: 5/10
Ambience: 9/10
Value: 8/10
Oct 28, 2022
Alison C.
Lovely place and an interesting menu but marred by somewhat slow service and the person who initially greeted and seated us not explaining the menus properly (the food we wanted (tapas) was not available at lunchtimes but this was not mentioned on the menu or by him). When we did finally decide what we were having (sharing boards) we were then told that one of our choices wasn't available! We understand there are staff shortages and maybe even food supply issues but a bit more time telling us what was and wasn't available would have helped (and also having this information on the website). The lady who actually brought the food and took the orders did well and was very happy and smiling. And the food itself when it arrived was good and as expected.

Overall: 7/10
Food: 6/10
Service: 7/10
Ambience: 7/10
Value: 8/10
Oct 01, 2022
Emma D.
The food was good but we were disappointed that there weren’t any desserts on the menu. The atmosphere was good but the music/singer was very loud and this made it difficult to engage in conversation.