Old Well Restaurant

Howfield Manor, Chartham Hatch CT4 7HQ
$$ English

Reservations

Business Info

  • Address: Howfield Manor, Chartham Hatch CT4 7HQ
  • Cross Street: Howfield Lane
  • Cuisine: English |
  • Cost: | Inexpensive
  • Category: Casual Dining
  • Star Rating:
  • Reservations: Recommended
  • Dress Code: Casual
  • Meals Served: Breakfast | Brunch | Lunch |
  • Parking: Car Park |
  • Payment Options: VISA | Amex | MasterCard | PayPal | Cash | Apple Pay | Android Pay | Debit |
  • Corkage Fee: N/A
  • Phone: 01227733892
  • Features: Full Bar, Hotel Dining, Sunday Brunch, Outdoor Seating, Private Room,
  • Occasion: Business Dining, Meet for a Drink, Special Occasion,

Photos

Old Well Restaurant - Walled Garden
Old Well Restaurant - Walled Garden Old Well Restaurant - Oak Terrace Old Well Restaurant - The Lawns

Business Hours

Reservations Available
Monday
Lunch/Dinner 12:00 - 22:00
Tuesday
Lunch/Dinner 12:00 - 22:30
Wednesday
Lunch/Dinner 12:00 - 22:30
Thursday
Lunch/Dinner 12:00 - 22:30
Friday
Lunch/Dinner 12:00 - 22:30
Saturday
Lunch/Dinner 12:00 - 22:30
Sunday
Lunch/Dinner 12:00 - 21:30
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Customer Reviews & Ratings

4.71 out of 5 stars based on 266 votes

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 23, 2021
Laura K.
Meal was delicious and arrived very promptly, waitresses were very attentive

Overall: 10/10
Food: 7/10
Service: 10/10
Ambience: 10/10
Value: 7/10
Apr 26, 2021
vanessa b.
Staff were so welcoming. Setting is of course gorgeous. The salmon I had was a small slightly dry piece on a big swirl of mash. Not great for £17. Deserts were delicious

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 04, 2020
Tony W.
Excellent food and service at a reasonable price. We will definitely return.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 03, 2020
Maureen G.
Highly recommended lovely food and service

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 03, 2020
Debra B.
Excellent Service and Food highly recommended.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 10/10
Sep 25, 2020
Emily C.
Me and my mum went for lunch and had a lovely time. The food was delicious, the service excellence and the setting lovely. It's a gem of a place and will definitely return in future!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 24, 2020
Lisa C.
Excellent value for good quality food. Shame no real ales.

Overall: 10/10
Food: 7/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Sep 24, 2020
michael d.
Staff need covid instruction.notice on front door states masks to be worn met 4 members of staff none were wearing masks including reception and server

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 22, 2020
Shirley H.
Great service and food, beautiful Manor House and grounds, friendly staff

Overall: 10/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 16, 2020
marilyn r.
Thoroughly lovely day, meal in the garden and the warmest of welcomes from Eva and Daisy ...a joyful experience..thank you!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 09, 2020
Marie S.
Excellent food, friendly staff and the price was great we had the 2 for 1 offer!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 10/10
Aug 29, 2020
Christine W.
We had been warned that due to bad weather and Covid they were fitting diners in wherever they could and we were seated at a large table in the library like a private dining room. We worried for a minute that we might get a bit forgotten as the room was at the end of the building but the service was excellent with the waitress perfectly attentive, even though it was only her second day in the job. The food was tasty and good portions and we had a lovely evening.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 24, 2020
Lyn L.
Very good meal excellent valve Service and attention to detail spot on Nice atmosphere Will most definitely return

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 24, 2020
Marie S.
Very good service and the two young ladies Daisy and Molly Was wonderful It was very relaxing atmosphere and lovely gardens We visit again

Overall: 10/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Aug 21, 2020
Cathy S.
Beautiful location, lovely rose gardens, timber beams, soft deep carpet meant we could have a quiet conversation. Service was excellent. Food was good for the price and beautifully presented, although the steak was a bit tough.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 7/10
Value: 10/10
Aug 20, 2020
Joanne A.
Overall experience was welcoming friendly

Overall: 10/10
Food: 6/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 18, 2020
Christine B.
We love the place. The staff are pleasant and helpful. The steaks were a bit gristly.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 13, 2020
Vicky T.
Lovely meal in the gardens. The sea bream was beautifully cooked. Will visit again.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 09, 2020
Glenn S.
Fantastic experience in relaxing and beautiful garden. The staff were exceptional. Attentive and friendly service - made our afternoon tea extra special and excellent value. Making a great effort with Covid safe measures and plenty of attractive outdoor seating. Comes with the highest of recommendations and can't wait to return!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 04, 2020
Benny B.
A superb lunch in beautiful surroundings with excellent service. Highly recommended for all meals and accommodation.

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 29, 2020
Lindy S.
Great food although chips were bit bland Crème brûlée was my favourite ❤️ Beautiful setting and overall lovely experience ❤️❤️

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 22, 2020
Jacqueline C.
Everything was excellent, great roast dinner, lovely wine at a sensible price and a very friendly waitress despite having to deal with coronavirus restrictions.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 21, 2020
Anne H.
Thoroughly enjoyed our visit, accommodated dietary needs and the food was excellent , will recommend and be back!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 07, 2020
David F.
We were very well looked after by all the staff and the food was superb. A very enjoyable experience and we look forward to returning soon.

Overall: 9/10
Food: 9/10
Service: 9/10
Ambience: 8/10
Value: 9/10
Jul 16, 2021
Ben W.
A thoroughly enjoyable meal and all-round experience! I have lived in the village for over 30 years and can't believe we've never tried it before - we will be back and recommending to friends and family! Perhaps you could offer some local resident discount for daytime restaurant use on the Chartham and Chartham Hatch Village noticeboards? My only other minor suggestion would be to play some very quiet background music, e.g. monastic chant ambience such as: https://www.youtube.com/watch?v=Ng9sSR7qBAE and possibly burn some incense near the front door, really promote the fascinating history which I enjoyed reading about on your website. Also, have you considered tapping into the 'pilgrim' trade more? E.g. 'pilgrim's rest'-aurant, offering eat in / take-away picnic options etc. Just some thoughts - we look forward to visiting again! Thanks.

Overall: 9/10
Food: 8/10
Service: 10/10
Ambience: 9/10
Value: 9/10
Sep 20, 2020
Stephen F.
Very nice meal, pleasant friendly staff. Good value for money

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Sep 09, 2020
Roger S.
A very good experience and we have already started recommending it to friends and family.

Overall: 9/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Sep 08, 2020
Melvyn C.
The food, service and price was excellent. The restaurant indoor room needs more lighting and general updating.

Overall: 9/10
Food: 8/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Aug 20, 2020
Barbara F.
We loved the experience. My food and my granddaughters were really lovely. The rack of ribs that my husband had were infact over cooked. Hi did eat them, they were tasty but very crispy. I know we should have mentioned it but didn’t want to make a fuss. Otherwise everything was lovely. Thank you

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 9/10
Value: 10/10
Aug 14, 2020
Cali T.
The garden is a lovely space to sit, especially with children. Lots of space for social distancing. The food was good, particularly the chips which were excellent! Lovely meal.

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 9/10
Value: 9/10
Jul 06, 2020
Brian R.
Staff were lovely , very helpful and kind. Nothing too much trouble. Exceptional service - on first day of opening after the lockdown!!

Overall: 8/10
Food: 10/10
Service: 7/10
Ambience: 8/10
Value: 9/10
Aug 03, 2021
Jess T.
Cannot fault the food, it was amazing as always. The server seemed inexperienced and slightly awkward but she will be fine when trained. Small issue with speakers playing Christmas music in August. We come back for the great food.

Overall: 8/10
Food: 8/10
Service: 9/10
Ambience: 8/10
Value: 8/10
May 11, 2021
Angela G.
Even though we sat outside because of lockdown ,it was in a lovely garden ,and in case we were cold offered a hot water bottle .Staff were attentive, and service quick. We shall definitely be going again .

Overall: 8/10
Food: 5/10
Service: 8/10
Ambience: 8/10
Value: 8/10
Oct 04, 2020
susan l.
Everything was very good apart from the menu which was very limited

Overall: 7/10
Food: 9/10
Service: 9/10
Ambience: 7/10
Value: 9/10
Aug 27, 2020
Sara-Jane N.
Lovely meal..great value specially with eat out to help out desk . Lovely friendly Hungarian waitress who deserves a pay rise :)