The Quayside Hotel

6 London Rd, Boston PE21 8AG
$$$ English

Reservations

Business Info

  • Address: 6 London Rd, Boston PE21 8AG
  • Cross Street: 6 London Road
  • Cuisine: English |
  • Cost: | Moderate
  • Category: Event Venue
  • Star Rating:
  • Reservations: Recommended
  • Dress Code: Casual
  • Meals Served: Lunch | Dinner |
  • Parking: Car Park |
  • Payment Options: VISA | MasterCard | Cash | Apple Pay | Google Pay |
  • Corkage Fee: N/A
  • Phone: 01205500800
  • Features: Full Bar, Free Wi-Fi,
  • Occasion: Romantic Dining, Dining Alone, Business Dining, Meet for a Drink, Special Occasion, Quick Bite, Date Night,

Photos

Events & Special Hours

Father's Day
June 21, 2026 Afternoon 12:00 - 16:00

Business Hours

Reservations Available
Monday
Evening 16:00 - 21:00
Lunch 12:00 - 14:30
Tuesday
Evening 17:30 - 21:00
Lunch 12:00 - 14:30
Wednesday
Evening 17:30 - 21:00
Lunch 12:00 - 14:30
Thursday
Evening 18:00 - 21:00
Lunch 12:00 - 14:30
Friday
Evening 17:30 - 21:00
Lunch 12:00 - 14:30
Saturday
Evening 18:00 - 21:00
Lunch 12:00 - 14:30
Sunday
False

Customer Reviews & Ratings

4.74 out of 5 stars based on 326 votes

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 7/10
Jun 05, 2026
Julian O.
Just a bit disappointed that the portion sizes have got smaller on the loaded fries thanks
Business Response:
Dear Julian, Thank you so much for taking the time to leave such wonderful feedback following your visit on June 4th. We are absolutely thrilled to see your 10/10 ratings for our food, service, ambience, and your overall experience! I did want to personally address your note regarding the loaded fries. Please rest assured that our portion sizes have not been reduced. We have recently updated our dishware to use larger plates, which can unfortunately create an optical illusion and make our standard, generous portions appear a bit smaller by comparison. We truly appreciate your feedback and your patronage. We look forward to welcoming you back again very soon! Warm regards, Tiffany May Bookings and Events Manager The Quayside Hotel

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 21, 2026
Theresa H.
Excellent as usual! Thank you
Business Response:
Subject: Thank you for your review! Dear Theresa, Thank you so much for taking the time to leave such a wonderful review! We are absolutely thrilled to hear that you had another excellent experience with us. Your continued support means the world to our team. We look forward to welcoming you back to The Quayside Hotel again soon! Warm regards, Tiffany May Bookings and Events Manager The Quayside Hotel

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 23, 2026
Clare T.
From arrival to leaving everything was very good, food and service. Very clean throughout too. We was lucky because it was quiet but if it wasn't a 45 minute booking would not have been long enough...I know you can ask for more time when booking but maybe an hour would be better.
Business Response:
Dear Clare, ​Thank you so much for taking the time to share such a fantastic review of your recent visit to The Quayside Hotel. We were absolutely delighted to see those 10/10 ratings for our food, service, and ambience! ​I also appreciate your honest feedback regarding the 45-minute booking slot. We want our guests to feel relaxed rather than rushed, so your suggestion of extending the standard time to an hour is very helpful. I will certainly share this with the rest of the management team as we look at ways to improve our guest experience. ​We are so glad you enjoyed your time with us, and we look forward to welcoming you back again very soon. ​Best regards, ​Tiffany May Bookings and Events Manager The Quayside Hotel

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 18, 2026
Kerry P.
Fantastic food and service, friendly staff.
Business Response:
Hi Kerry, thank you so much for the kind words! We’re thrilled to hear you enjoyed the food and had a great experience with our team. We’ll be sure to share your feedback with the staff—they'll be delighted to hear it. We look forward to seeing you again soon!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 21, 2026
Lesley D.
The Quayside Hotel was recommended to us by our daughter and it didn’t disappoint.Was easy to book a table online. Wonderful feel to it as soon as we entered the building. We ate from the lunch time menu and it was very good food. Would like to know the recipe for the salad dressing they served.it was delicious.We shall be returning at some point to try out the Dinner menu.The young lady who waited on our table was very helpful and polite. Would highly recommend.
Business Response:
Dear Lesley, Thank you so much for your glowing review and for sharing your experience following your visit on Friday! We are delighted to hear that your daughter’s recommendation lived up to your expectations. It’s wonderful to know you enjoyed the atmosphere from the moment you arrived, and I will be sure to pass on your kind words to the young lady who looked after your table—she will be thrilled to hear her service made such an impact. I have also made a note of your request regarding our salad dressing recipe. Please ask the staff to check with the kitchen for the salad sauce, Chef is happy to help with this. We are so glad you enjoyed the lunch menu, and we very much look forward to welcoming you back soon to experience our dinner service. Best regards, Tiffany May Bookings and Events Manager

Overall: 10/10
Food: 10/10
Service: 8/10
Ambience: 10/10
Value: 10/10
Mar 03, 2026
Rita B.
Although service and food were very good I didn’t get what I ordered, I ordered mushroom rissotto and was served with prawn rissotto which I chose to eat but Obviously I would have preferred my own choice of mushroom rissotto. I had two cosmopolitans, which tasted like two different drinks. The staff were very good, even though it was very busy.
Business Response:
Dear Rita, Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed the service and found our team to be very good, even during such a busy period! Please accept our sincere apologies regarding your order. While we are glad the prawn risotto was to your liking, we are sorry that it wasn’t the mushroom risotto you were looking forward to. We also appreciate your comments regarding the consistency of your cocktails. We always want you to be 100% satisfied with your experience. For your next visit, please don’t hesitate to let us know or pop over to the bar immediately if a drink or dish isn't quite right. Our team would be more than happy to replace it or make a fresh one for you on the spot to ensure everything is perfect. We value your patronage and look forward to welcoming you back soon for an even better experience! Best regards, Tiffany May Bookings and Events Manager

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 23, 2026
Liam H.
Such good value for money
Business Response:
Dear Liam, Thank you so much for the incredible 5-star review! We are absolutely delighted to see that you had a 10/10 experience across the board—from our food and service to the ambience and overall value. Knowing that you found your visit to be such "good value for money" is exactly what we strive for. We look forward to welcoming you back for another perfect visit soon! Best regards, Tiffany May Bookings and Events Manager

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 12, 2026
RENA C.
Will definitely return, what a gem, wish we had seen the menu sooner

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 31, 2026
Denise B.
The meals we had was lovely and the staff were very pleasant and welcomed us and very polite

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 20, 2025
Tony F.
Excellent staff and the food was fantastic. Efficient service, not waiting too long for food and when it came out it tasted as good as it looked and was piping hot. Certainly one of the best meals I’ve had in a long time

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 06, 2025
Andrew J.
Great service & food in a friendly atmosphere. Will be going again

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 26, 2025
Renita D.
All round excellent, informal, high quality establishment. Best food in the area and very friendly staff.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 31, 2025
Justine M.
Loved it. Food was amazing, staff were friendly and service was great. Place had a buzz to it. Will definitely go again - soon

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 29, 2025
Julie C.
Lovely place.. super food... served in a timely manner...

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 19, 2025
Kate A.
We had a really nice evening. Food was delicious. The bar lady and waitress were polite friendly and lovely

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 29, 2025
Denise N.
Very friendly staff, amazing food and a very enjoyable evening, would highly recommend.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 17, 2025
Joanne W.
This was our first visit to the Quayside Hotel. We were absolutely delighted. From the beautiful decor, great welcoming staff to the outstanding menu choice and fabulous food. Overall experience was a solid 10/10

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 04, 2025
Hazel S.
Took our friends for the first time, they absolutely loved their meal, said it was it was best meal they have had

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 28, 2025
Martyn B.
All girls are excellent and the food is superb

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 16, 2025
Sallyanne H.
Food was out of this world. Cooked to perfection.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 09, 2025
Katie F.
Amazing will be back but has a bigger party

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 08, 2025
Vicky B.
Great place, with great menu and friendly staff. Highly recommended!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 01, 2025
Betty T.
The whole experience was excellent.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 07, 2025
Paul W.
Sunday roast is beautiful and the staff are kind and friendly

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 31, 2025
Kerry S.
We really enjoyed our dining experience with you for mothers day. My mum and mum inlaw enjoyed it too. Staff were really friendly welcoming and attentive. We will be back again soon. Thank you to you all

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 21, 2025
Karl R.
Great food hot and fresh great value for money nice atmosphere and staff really friendly

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 14, 2025
Jeanie K.
Absolutely perfect thank you. Love the difference to the place , I worked there when it was the ship , was cleaner n bottle washer n everything else

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 13, 2025
Pauline S.
Everyone in the party thoroughly enjoyed their food- it was full of flavour and fabulous. Ambience was more than excellent. Staff very attentive and cheerful, which means a lot. Would have preferred someone attending at the bar. Car park was difficult to turn round as as it was so full. It would be a better plan to put signage up for "Staff Car Park". Overall everything was fantastic and we will certainly be returning and have recommended it to our friends. Thank you for making my birthday a lovely evening.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 10, 2024
Rosemary D.
Lovely well cooked food ,good service ,festive Christmas decor

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 09, 2024
Eric H.
Excellent first time there will be going back

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 23, 2024
Emma P.
The food was lovely as always and the customers service was amazing well done!!

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 7/10
Value: 10/10
Nov 05, 2024
Vicky B.
We had a great lunch here. We all throughly enjoyed. Beautiful decor too. One person on our table complained about the music but think it’s more to do with chatter in the room.

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 9/10
Value: 9/10
Apr 19, 2026
Richard R.
More rice with the jalfrezi and a plate to put it on, otherwise, very good.
Business Response:
Dear Richard, Thank you so much for taking the time to share your feedback following your recent visit to The Quayside Hotel. We were delighted to see those fantastic scores, especially the 10/10 for our service team! I also wanted to thank you for your specific comments regarding the Jalfrezi. We aim for every dish to be served perfectly, and your note about the portion of rice and the need for a side plate is incredibly helpful. I have shared this directly with our kitchen team to ensure we’re hitting the mark for our guests moving forward. It was a pleasure having you with us, and we hope to welcome you back very soon for an even better experience. Best regards, Tiffany May Bookings and Events Manager

Overall: 9/10
Food: 10/10
Service: 9/10
Ambience: 9/10
Value: 9/10
Mar 20, 2026
Ed B.
Great visit again.
Business Response:
Dear Ed, Thank you so much for taking the time to share your feedback following your recent visit on Wednesday. It was a pleasure to welcome you back to The Quayside Hotel. I am thrilled to see that you had such a fantastic experience, particularly with a perfect score for our food! Our team strives to provide a consistently high standard of service and ambience, so it is wonderful to know we hit the mark for your party of three. We truly appreciate your continued support and look forward to welcoming you back again very soon. Best regards, Tiffany May Bookings and Events Manager

Overall: 9/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 25, 2026
Lisa J.
Food was absolutely amazing. Service was a little forgetful, however it did seem busy.
Business Response:
Dear Lisa, Thank you so much for taking the time to share your feedback. I am thrilled to hear that you found the food "absolutely amazing"—I will be sure to pass those compliments along to our talented kitchen team! I do apologize that our service felt a little forgetful during your visit. While we always strive for perfection, it sounds like we were quite busy that evening, and I appreciate your understanding on that front. Your feedback is incredibly helpful as we look to ensure our service remains seamless, regardless of how full the room is. We hope to welcome you back again soon for another fantastic meal! Best regards, Tiffany May Bookings and Events Manager

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 9/10
Value: 10/10
Feb 04, 2026
Tony C.
The team are always welcoming and friendly, and the food is great value for money

Overall: 9/10
Food: 9/10
Service: 9/10
Ambience: 8/10
Value: 9/10
May 24, 2025
Sue K.
Enjoyable lunch, value menu & good service. Would visit again.

Overall: 8/10
Food: 9/10
Service: 8/10
Ambience: 5/10
Value: 8/10
Apr 27, 2026
Suzanne D.
Ambience only 5 because they had a radio playing for music the talking in-between
Business Response:
Hi Suzanne, Thank you so much for taking the time to leave us a review, and for the fantastic 9/10 rating for our food! We are thrilled to hear that you enjoyed your meal and received great service from our team. I really appreciate your honest feedback regarding the ambience and the radio station. Hearing the chatter between songs definitely isn't the vibe we want for our guests, so I will make sure we review our playlist settings to ensure a more seamless musical backdrop in the future. We hope to welcome you back to Quayside soon for an even better all-round experience! Best regards

Overall: 8/10
Food: 10/10
Service: 6/10
Ambience: 10/10
Value: 10/10
Jan 22, 2026
Emma A.
Young staff with no 'customer friendly ' attitude. Mains came with starter plates still on the table. Waited 20min for staff to appear to ask for reciept. That said, food is excellent.

Overall: 8/10
Food: 9/10
Service: 6/10
Ambience: 7/10
Value: 8/10
Oct 24, 2025
R.G. N.
the was a fair representation of the price in that about is was average for Boston but exceeded most local eateries in the quality.

Overall: 8/10
Food: 9/10
Service: 6/10
Ambience: 10/10
Value: 9/10
Jul 17, 2025
Liz Q.
More positive than negative..... Dying plants outside weren't very welcoming. The decor is tired and dated and the overall ambience is very lack lustre and dull. The young ladies that served us were very pleasant especially our waitress but service overall was slow and not attentive. Staff were generally very absent. The food took a while to come but when it did it was lovely. Well cooked and very nice. One of the best steaks I've had in a long time. Everyone enjoyed their food. Disappointed to have sauces presented in sachets... Touches like that let's it down. No one asking if the meal was ok? (it was lovely). No offer of coffee at the end and we had to go and find someone when we wanted to pay. We will go back as the food was really nice. It could easily be elevated to excellent with some attention to detail. Overall I would recommend.

Overall: 8/10
Food: 10/10
Service: 8/10
Ambience: 8/10
Value: 9/10
Feb 21, 2025
Louisa F.
When eating pudding would have liked to have had a desert spoon instead of a teaspoon , asked for a desert spoon non available . Staff need to learn how to make a liqueur coffee

Overall: 8/10
Food: 10/10
Service: 8/10
Ambience: 10/10
Value: 10/10
Dec 12, 2024
Louisa E.
The food was delicious,perfect the service was very slow. Had to ask when puddings would arrive as waited 35 minutes. They brought them within 5 minutes after asking but hadn’t cleared plates from mains. Shame this let it down as food was so tasty

Overall: 8/10
Food: 9/10
Service: 9/10
Ambience: 8/10
Value: 8/10
Nov 05, 2024
Paul M.
It's not often I'm lost for words but our meal was outstanding. The flavours, textures, and presentation of starters as well as our mains were spectacular. We will be back!

Overall: 7/10
Food: 7/10
Service: 10/10
Ambience: 10/10
Value: 8/10
May 07, 2026
Alan D.
Had to request 'starter' plates and 'hand wipes' after we all used fingers to eat 'starters'. Crispy beef very nice as usual but cold in places. Corn cobs were excellent. Waitress took order from four people without writing it down - relied on memory so subsequently one main meal order i.e. Fillet Mignon came with chips and tomatos instead of mash and asparagus - plus garlic butter which I am against and it gave an overtaste of salt! My wife persuaded me not to complain too much. Her meal also put her off because the prawns had not had some of the scales removed. After a little haggling over the problem - £10 was taken off the bill instead of accepting the offer of another 'drink'.
Business Response:
Dear Guest, Thank you for taking the time to share such detailed feedback about your recent visit. While I am glad to hear that you enjoyed the corn cobs and parts of the crispy beef, I am incredibly sorry that so much of your experience fell short of the standard we pride ourselves on at Quayside. Providing a seamless service is very important to us, and it is clear we missed the mark during your meal. Our team should always be proactive with side plates and hand wipes for finger foods, and your main course order should have been noted down accurately to avoid the mix-up with your sides. I completely understand your frustration regarding the garlic butter and the temperature of the beef, and I will be addressing this directly with both our front-of-house team and the kitchen. Furthermore, I am very sorry to hear about the prawns in your wife's meal. Proper preparation is essential, and I will ensure our chefs review their prep checks immediately so this doesn't happen again. I am glad our team was able to adjust your bill by £10 to acknowledge the errors, though I know this doesn't undo the disappointment of the evening. We truly appreciate your constructive feedback, as it helps us improve. We hope you might consider giving us another chance in the future to provide the flawless experience you should have had. Warm regards

Overall: 7/10
Food: 6/10
Service: 6/10
Ambience: 5/10
Value: 4/10
Jan 29, 2026
Claire G.
Food looked like it was the end of the day, however our food should still as been as fresh as at the start of the day. We paid the same money after all Turkey had all gone and the beef was as tough as boots, I wouldn't even take home for my dog. I was given a tiny sliver and had to ask for more, although I couldn't cut through it so it was wasted. I asked for a table of 8 the week beforehand but this still wasn't ready despite only two other tables being occupied

Overall: 7/10
Food: 9/10
Service: 6/10
Ambience: 10/10
Value: 9/10
Dec 11, 2025
Lucy M.
Food was lovely and staff friendly. However, we were left waiting for our pudding and then not all brought out. Food/drink not checked after delivery but fortunately was all delicious. No staff came to bring our bill, had to walk round and find staff to pay.

Overall: 7/10
Food: 10/10
Service: 8/10
Ambience: 9/10
Value: 10/10
Jun 21, 2025
Claire A.
Excellent standard of food enjoyed by all the party. The only downside was the wait. We had the table booked for 7pm and the food arrive 8.45 . This was a Wednesday evening, not sure what a weekend would be like. Although the wait was a little long this has not put us off returning as the food was excellent.

Overall: 7/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Nov 07, 2024
Andrea W.
Didn’t like the drunk workman who was staying there. We were wanting a nice meal he spoiled it. Sorry because the food and service was exemplary and the food was lovely

Overall: 7/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 24, 2024
Katie B.
Marked the overall experience as a 7 due to the venue closing at 9.40pm