The Crescent Restaurant & Lounge
2 Wallenberg Place, London W1H 7TN
$
European
Recommended
New
Private Room
The Crescent Restaurant & Lounge is a beautiful spacious room directly off the main lobby of The Montcalm London Marble Arch Hotel. The restaurant serves a delicious buffet breakfast every morning or a la carte option and traditional afternoon or champagne tea is available everyday from 12pm to 4pm..
For children the chef has even designed a bespoke afternoon tea menu, Teddy's Tea Time.
The Crescent provides the perfect venue for meetings, corporate lunches and dinners, The Crescent can also be hired privately and can accommodate up to 48 cabaret style, 80 theatre style, 60 for a banquet, or 120 for a standing reception.
Openings Hours:
Mon-Sat: Breakfast, Lunch and Afternoon Tea
Sunday: Breakfast, Lunch, Afternoon Tea and Dinner
Dinner served until 22:45, last table reservation until 22:30
For more information, please contact Dining team on +44 (0) 20 7958 3220 or email [email protected].
Reservations
Booking Notes:
Booking for more than 6 Guests requires credit card confirmation. please call 02079583220
Business Info
- Address: 2 Wallenberg Place, London W1H 7TN
- Cross Street: Great Cumberland Place
- Location: Westminster
- Cuisine: International | Italian | Vegetarian |
- Cost: | Very Inexpensive
- Category: Bar/Lounge
- Star Rating:
- Reservations: Recommended
- Dress Code: Casual
- Meals Served: Breakfast | Brunch | Lunch | Dinner |
- Parking: Street |
- Payment Options: VISA | MasterCard | Diners Club | Cash | Debit |
- Corkage Fee: N/A
- Website: https://www.montcalm.co.uk/the-crescent-555.html
- Phone: +44(0)2079583220
- Features: Hotel Dining, Wheelchair Access, Free Wi-Fi, Tea Service,
- Occasion: Child Friendly, Quiet Conversation, Special Occasion, Vegetarian, Quick Bite,
Photos
Business Hours
Reservations Available
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- Closed
- Thursday
- Closed
- Friday
- Closed
- Saturday
- Closed
- Sunday
- Closed
Customer Reviews & Ratings
4.57 out of 5 stars based on 368 votes
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 6/10
- Value: 10/10
Feb 28, 2023
J a s m i n e L.
Lovely food,rather noisy environment though
- Overall: 10/10
- Food: 5/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 27, 2023
gemma b.
The sandwiches ere very very poor.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 14, 2023
Paul D.
Lovely Afternoon tea and great service
- Overall: 10/10
- Food: 7/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Jan 05, 2023
Lesley F.
Service and atmosphere great, very friendly staff. Food was lovely but you barely get a scraping of sandwich filling, so much so you had to guess what it actually was, this was the only disappointment.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 05, 2023
Vivienne H.
We really enjoyed our afternoon tea, the staff were very attentive, it was no problem when we asked for extra sandwiches. Would recommend .
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 7/10
- Value: 10/10
Nov 17, 2022
Paul L.
Lovely free flowing afternoon tea experience, great service from staff, ensured we were well looked after, kept our ice bucket full with new bottles of Prosecco as we finished one & did not feel rushed.
Sandwiches & cakes were nice & well presented on cake stand & we were told what was in the sandwiches.
The cream cheese & cucumber was a bit bland not enough flavour from the cream cheese.
Restaurant was nice and clean.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 17, 2022
Emma G.
Perfect Prosecco afternoon tea. Amazing food & service.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 16, 2022
Allison B.
Lovely hotel with a well presented Crescent room! Very attentive staff, High tea was fresh & ample for 2 people.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 15, 2022
Lynn B.
The staff were lovely. The food was really good too. Thank you.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 14, 2022
Jennie H.
The afternoon tea was a gift for my mum and we both had a fabulous time.
The staff were very friendly & helpful but not intrusive, our food and drinks were refilled when needed.
Overall it was a lovely way to spend our afternoon.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 23, 2022
Malcolm C.
We found the food very well presented and the staff friendly and helpful nothing was to much trouble for them we would recommend a cream tea there it was very delicious
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 07, 2022
Lisa R.
The hotel was beautiful, the food was delicious, the staff were very attentive and friendly. Would definitely recommend!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 29, 2022
Patricia T.
Using a gift voucher for an afternoon tea we were expecting a couple of sandwiches, cakes and a glass of fizz, turned out to be a 2 course meal worthy of any top London restaurant, thoroughly recommended.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 9/10
Jul 04, 2022
Theresa U.
A lovely meal with attentive and friendly staff. The food was very nice. Really can't comment on value for money because it was a gift.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 30, 2022
Tracy P.
The staff where so nice and understanding when I thought I had the wrong email reference.
A lovely place to have an afternoon tea.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 30, 2022
Debra K.
Excellent food. Staff excellent service very attentive would definitely return
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 26, 2022
Amy E.
Excellent, from the service to the food couldn't fault it.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 7/10
- Value: 10/10
Apr 29, 2022
Pauline W.
Very friendly staff couldn't fault the food. Just lacked a bit of atmosphere
- Overall: 10/10
- Food: 10/10
- Service: 9/10
- Ambience: 8/10
- Value: 10/10
Apr 28, 2022
Manesh M.
Lovely experience with very nice food. The restaurant was lovely and staff were amazing. Highly recommended.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 10, 2022
Neil G.
Absolutely perfect. Food was amazing. Service was first class. Setting was wonderful. A truly brilliant experience from start to finish. I would recommend this to anyone.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 15, 2022
Tom R.
Took my girlfriend here for the afternoon tea for Valentine’s Day, and I must say everything was amazing, the staff were friendly and helpful in explaining the different types of food included with the afternoon tea, the food itself was delicious, and the hotel restaurant was very posh overall a very good experience
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 01, 2022
Joanne V.
I went on Saturday with 3 friends for the Buy A Gift bottomless afternoon tea and had a wonderful time. The food was lovely but the added bonus was that you aren't just given a glass of prosecco and then waiting for staff to refill all the time, instead you are given full bottles which are in ice buckets on the table. We ended up with 4! The staff were lovely and our 2 hour booking only ended after 3.5 hours when they pointed out that the restaurant was closing. I would highly recommend.
- Overall: 10/10
- Food: 6/10
- Service: 10/10
- Ambience: 9/10
- Value: 10/10
Jan 14, 2022
Usha G.
Came on a groupon voucher which made the bottomless afternoon tea excellent value for money. The service was impeccable and all staff were very kind and accommodating. The food was nice, but nothing special. Refills were extra but I didn’t mind as we were on a voucher. If we had paid full price I would have expected refills just like other afternoon teas I have experienced in other 5 star hotels, but then I would have expected the food to be of a higher standard also. Overall I would recommend
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 07, 2022
Jeanette T.
A very enjoyable experience. The food was delicious and the service very good.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 01, 2021
Norma R.
Excellent cream tea here staff were very on the ball and excellent service nothing too much trouble
Cream tea was very nice with endless Prosecco which was flowing great value fir money would recommend
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 11, 2021
Sandra B.
Fabulous food and service would do again for sure very impressed
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 22, 2021
Janice S.
All very good
- Overall: 9/10
- Food: 8/10
- Service: 9/10
- Ambience: 9/10
- Value: 8/10
Dec 02, 2022
Paula K.
Disappointed by the quality of the sandwiches filling very sparse. Scones and cakes lovely
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 28, 2022
David M.
Had a wonderful afternoon when found it but that could of been my fault staff were excellent and friendly food was filling thank you so much
- Overall: 9/10
- Food: 6/10
- Service: 9/10
- Ambience: 8/10
- Value: 7/10
Apr 04, 2022
Maureen K.
Sandwich fillings need work and the cake I had was very dry. But the service was wonderful and we really enjoyed the afternoon tea
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 8/10
- Value: 10/10
Dec 18, 2021
Mary-Elizabeth E.
It was a champagne afternoon tea and we were given our glass of fizz shortly after arrival. However, we had to ask for tea, and after choosing Earl Grey we’re then told they had ‘run out’! However the sandwiches, scones and cakes were all delicious.
- Overall: 9/10
- Food: 7/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 09, 2021
Donna C.
Good service, nice restaurant. Afternoon tea was nice, not the best scones with very little jam & cream, buy overall a nice afternoon tea experience.
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 8/10
- Value: 9/10
Jul 30, 2021
Sarah P.
Thank you for a wonderful tea. Food was plentiful and fresh and the service was just right - not fussy but attentive when appropriate.
- Overall: 8/10
- Food: 7/10
- Service: 8/10
- Ambience: 5/10
- Value: 10/10
Dec 07, 2022
Cheryl B.
We enjoyed our experience. The staff were friendly and attentive.
Food was nice. Scones although small were tasty. Gave us extra cream. Drinks were unlimited . Only negative was felt bit noisy and crowded but fantastic value for money
- Overall: 8/10
- Food: 8/10
- Service: 8/10
- Ambience: 5/10
- Value: 7/10
Sep 11, 2022
harjinder s.
I had a lunch voucher, tried to book a few times but when you mention the voucher was told fully booked a little disappointed, finally booked for me and my husband.
The food was excellent as was the service by Ninal welcoming and polite and attentive. A enjoyable afternoon. would book again. thank you.
- Overall: 8/10
- Food: 9/10
- Service: 9/10
- Ambience: 7/10
- Value: 8/10
Aug 11, 2022
Mrs Janice A.
Disappointing dining area for a 5 star hotel. Quite small and felt more like a cafe/restaurant than a special venue.
Staff were lovely and attentive and bought extra tea but any extra finger sandwiches were an extra at £8 a plate. Having said that, the food supplied was perfectly adequate for us ( coronation finger sandwiches were great! )
No extra added automatically for service charge so at your discretion.
Would i go again? Maybe, but not for a special occasion
- Overall: 8/10
- Food: 9/10
- Service: 9/10
- Ambience: 9/10
- Value: 9/10
Mar 27, 2022
Arun D.
Thoroughly enjoyed the visit. Will do it again.
- Overall: 8/10
- Food: 8/10
- Service: 10/10
- Ambience: 7/10
- Value: 8/10
Mar 25, 2022
Robert M.
Could not fault the excellent customer service we received. All staff were very friendly and attentive.
- Overall: 8/10
- Food: 8/10
- Service: 8/10
- Ambience: 8/10
- Value: 8/10
Mar 14, 2022
Manish P.
all good but wished front of house (male) had a smile
- Overall: 8/10
- Food: 9/10
- Service: 9/10
- Ambience: 7/10
- Value: 9/10
Feb 09, 2022
Claude T.
Good food, service & good value.
- Overall: 8/10
- Food: 8/10
- Service: 9/10
- Ambience: 7/10
- Value: 9/10
Dec 30, 2021
Jon M.
Good food and attentive staff but we were seated in another restaurant called Hankies and not The Crescent
- Overall: 8/10
- Food: 8/10
- Service: 9/10
- Ambience: 8/10
- Value: 8/10
Nov 17, 2021
Jean D.
A great lunch with friends.
- Overall: 8/10
- Food: 8/10
- Service: 9/10
- Ambience: 9/10
- Value: 8/10
Oct 29, 2021
Michael R.
Lovely afternoon tea at Montcalm. Very good selection generally. All very fresh with excellent service.
- Overall: 8/10
- Food: 10/10
- Service: 9/10
- Ambience: 9/10
- Value: 10/10
Aug 18, 2021
Karen A.
We arrived & we were taken to our table, a glass of prosecco each was brought out. After around 30 mins still no sign of the afternoon tea, waiter noticed this and kindly brought out a refill of prosecco. Food arrived & sandwich fingers & scones were lovely, cakes were a bit bigger than you'd normally expect. The tea we had was English breakfast & tasted like economy teabag so not the best.
- Overall: 8/10
- Food: 8/10
- Service: 10/10
- Ambience: 9/10
- Value: 10/10
Jul 12, 2021
Hannah M.
Thankyou for a lovely experience, definitely worth the money the prosecco was flowing!
- Overall: 8/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 12, 2021
Maria H.
Pretty hotel easily reached from
Marble Arch tube station. Lovely afternoon tea with four varieties of finger sandwich and very good selection of cakes on offer. You could also have an alternative drink to the tea on offer which was good. Overall a lovely time and would like to return.
- Overall: 7/10
- Food: 10/10
- Service: 6/10
- Ambience: 5/10
- Value: 4/10
Feb 05, 2023
Caroline C.
Crowded an very noisy room. We were told we'd need to pay 3.50 extra pp as we'd booked for a weekend (we challenged as not mentioned on voucher). Sandwiches were tasteless. Cakes were far too sweet. We received a bottle of prosecco, but the waitress had to go and ask the manager when we asked for another glass, even though this was supposed to be bottomless.
- Overall: 7/10
- Food: 5/10
- Service: 7/10
- Ambience: 7/10
- Value: 7/10
Nov 09, 2022
Susan B.
Very sparse afternoon tea in a very bright setting - pleasant but not outstanding...
- Overall: 7/10
- Food: 9/10
- Service: 7/10
- Ambience: 5/10
- Value: 6/10
Jun 07, 2022
GARREN W.
The food was very good! However not too many options, maybe one more option in each section would have been better? Me and my friend commented on the lack of music in the background, it was weird being able to hear everything going on, maybe play some quiet jazz or classical etc. and the service was okay but they wanted to rush us out 20 minutes before the time was up.
- Overall: 7/10
- Food: 5/10
- Service: 10/10
- Ambience: 8/10
- Value: 10/10
Feb 18, 2022
Claire M.
Said I couldn’t eat fish, sandwiches turned up with salmon. No one explained what was in the sandwiches so was guessing what we was eating. But good other than that
- Overall: 7/10
- Food: 6/10
- Service: 10/10
- Ambience: 7/10
- Value: 7/10
Nov 24, 2021
Ray L.
After visiting a few times previously, we found the standard had dropped quite a bit. Still nice but sandwiches did have some going dry edges - some filling was not what I would call tasty.
There was no Tea menu and the Crescent was closed and they were serving in the other restaurant which is not as nice in my opinion.
The staff however were very attentive and courteous and made the experience good.
- Overall: 7/10
- Food: 8/10
- Service: 5/10
- Ambience: 6/10
- Value: 7/10
Nov 11, 2021
Richard P.
The staff were not especially welcoming and we were not really made to feel special. We were also told that the glass of Prosecco was not included when it was clear that the BuyaGift voucher we used was for a Sparking Afternoon Tea. Hence it was included. The food was nice and we were offered refill of tea (after we asked).
- Overall: 7/10
- Food: 8/10
- Service: 6/10
- Ambience: 9/10
- Value: 8/10
Oct 04, 2021
Renata Y.
Very nice place. Good food but lack in good customer service.
- Overall: 7/10
- Food: 9/10
- Service: 9/10
- Ambience: 7/10
- Value: 10/10
Sep 16, 2021
Derek M.
Bit corporate not all staff were friendly. Waitress forgot my wine with my meal.