Italian Bear Chocolate - Soho

41 Broadwick Street, London W1F 9QL
$$ Italian

Reservations

Business Info

  • Address: 41 Broadwick Street, London W1F 9QL
  • Cross Street: Lexington street
  • Cuisine: Desserts | Italian |
  • Cost: | Inexpensive
  • Category: Coffee Shop
  • Star Rating:
  • Reservations: Recommended
  • Dress Code: Casual
  • Meals Served: Brunch | Lunch | Dinner | Other |
  • Parking: Street |
  • Payment Options: VISA | Amex | MasterCard | Discover | Diners Club | JCB | PayPal | Cash | Apple Pay | Android Pay | Debit |
  • Corkage Fee: N/A
  • Phone: +44 (0) 20 7437 1584
  • Features: Catering Services, Outdoor Seating, Takeout Available, Working Fireplace, Cooking Classes, Free Wi-Fi, Tea Service,
  • Occasion: Child Friendly, Romantic Dining, Dining Alone, Business Dining, Meet for a Drink, People Watching, Quiet Conversation, Special Occasion, Quick Bite, Trendy / Hip, Celebrity Spotting, Date Night,

Photos

Italian Bear Chocolate - Soho - Menu - Drinks & Desserts
Italian Bear Chocolate - Soho - Menu - From the kitchen

Business Hours

Reservations Available
Monday
All Day - Chocolaterie Cafe' 10:00 - 23:00
Outdoor 10:00 - 23:00
Tuesday
All Day - Chocolaterie Cafe' 10:00 - 23:00
Outdoor 10:00 - 23:00
Wednesday
All Day - Chocolaterie Cafe' 10:00 - 23:00
Outdoor 10:00 - 23:00
Thursday
All Day - Chocolaterie Cafe' 10:00 - 23:00
Outdoor 10:00 - 23:00
Friday
All Day - Chocolaterie Cafe' 10:00 - 23:00
Outdoor 10:00 - 23:00
Saturday
All Day - Chocolaterie Cafe' 10:00 - 23:00
Outdoor 10:00 - 23:00
Sunday
All Day - Chocolaterie Cafe' 11:00 - 22:30
Outdoor 11:00 - 22:30
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Customer Reviews & Ratings

4.63 out of 5 stars based on 561 votes

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Sep 08, 2022
Hannah B.
We had the chocolate cake with triple chocolate on top. Absolutely amazing!!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 05, 2022
Neil G.
Really lovely quant place to over indulge on some delicious treats. Fantastic, would definitely recommend

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 02, 2022
Nicola P.
Lovely little place , can get busy so do book if you can

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 11, 2022
Luise T.
It was an amazing experience. The chocolate was insanely delicious and the portions generous. We had a great time and would recommend going there any time. It is the best place for chocolate lovers!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 03, 2022
Stuart O.
Excellent food, great value and really lovely staff. First class.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 03, 2022
Selena P.
Top chocolate Experience. High quality and amazing triple chocolate cup. We will come back as soon to taste again the delicious profiteroles

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 17, 2022
Sally F.
The best hot chocolate in the UK

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 13, 2022
Jodie B.
All I can say is wow food was amazing

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 25, 2022
ROBB B.
Love this place. Service and food are so good

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 8/10
Feb 18, 2022
Richard P.
Absolutely amazing hot chocolate!! Pure indulgence, really really amazing! Great quality, and definitely leaves you wanting more. Will definitely be coming back.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 16, 2022
Amy T.
Said was one of the best chocolate places I have been too!! Triple chocolate everything what more could a chocolate lover need

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 09, 2022
Dawn L.
Amazing indulgent hot chocolate in a tiny cafe. Great service every time

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 01, 2022
Ellen M.
Absolutely amazing, seen post on tiktok, showed it to the lady, and got exactly what we went there for, hot chocolate was amazing. It put us into a chocolate coma.... Lol

Overall: 10/10
Food: 7/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Jan 29, 2022
Ayano B.
I love SAID. Staffs are very friendly!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 16, 2022
Julia J.
The best hot chocolate I’ve ever had

Overall: 10/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 15, 2021
Salma Z.
The service was very friendly! The best thing was the chocolate cake with all three sauces on- genuinely to die for!!! Did order a hot chocolate but wasn’t as expected! Some amazing choices available though! An absolute must!!!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 27, 2021
Graeme T.
Fantastic little spot for chocoholics

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 26, 2021
Noni A.
Nathaniel was great

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 30, 2021
Faysal A.
Best hot chocolate in the world. Special thanks to Sylvia for providing us a good service

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 8/10
Value: 9/10
Oct 27, 2021
Kylie T.
Incredible and a real experience

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 12, 2021
Elizabeth L.
Really enjoyed it. Delicious chocolate, great service, arrived early, seated immediately. Great

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 11, 2021
Debbie W.
The best cake ever. Well worth the visit

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 11, 2021
Sian G.
Excellent service, delicious hot chocolate.

Overall: 10/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Jun 04, 2021
Tamara B.
Friendly staff, nice background music and lots of chocolate options!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 24, 2021
Davida G.
We spent such a lovely afternoon at Said. We went there for our friend's birthday and the staff was so nice. They helped us making her birthday treat special. We got different types of hot drinks and cakes and they were all amazing.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 12, 2020
Shanie E.
Amazing!

Overall: 10/10
Food: 10/10
Service: 8/10
Ambience: 10/10
Value: 10/10
Dec 09, 2020
Rodanthi D.
Amazing place! I think we visited a super busy day and more service was needed.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 04, 2020
Yasmin B.
Loved everything! Best hot chocolate ever!!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 13, 2020
Reece M.
Very good ☺️

Overall: 10/10
Food: 7/10
Service: 5/10
Ambience: 5/10
Value: 5/10
Oct 06, 2020
Emma M.
Felt rushed out towards the end. Weren’t allowed to buy any truffles or pralines for take away.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 01, 2020
Aashi B.
Amazing

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 29, 2020
Harleena J.
Thank you to the staff who were working during the evening/night of 27/09. It was my brother’s birthday and the staff went above and beyond to decorate the slice of cake and sing him happy birthday. They really topped our night. Thank you!!!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 8/10
Jul 10, 2020
Lolley S.
The waiters were really nice and polite and also very professional.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 06, 2020
Melody L.
I loved the vibe of the place, a mix of industrial feel with warmth at the same time. Service was extremely caring. Food was delicious: their savoury menu offers simple Italian recipes using the best quality ingredients freshly made on-demand, while all cakes are baked on the day by their in-house pastry chef. Then the option adding melted chocolate over any dessert is the most indulgent but satisfying thing ever! (Ask for "Triple Chocolate" add-on, and you'll get melted dark, milk and white chocolate poured over anything you like!) They also offer that option when ordering hot drinks: the melted chocolate is then poured on the edge of the cup... that you end up licking! Back to childhood... so in short, I couldn't recommend this place enough if you want to eat delicious fresh food & indulge yourself in some chocolate treats, whether on a date or with a group of friends.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 06, 2020
Elyes C.
Great places that’s why it’s my regular but sadly never a discount given

Overall: 9/10
Food: 9/10
Service: 8/10
Ambience: 8/10
Value: 9/10
Oct 01, 2022
Jackson H.
Really friendly staff, amazing food/drink too! Would deffo recommend and go again

Overall: 9/10
Food: 10/10
Service: 8/10
Ambience: 8/10
Value: 9/10
Sep 24, 2022
Yasmin J.
Incredible experience to have the (rightly) famous hot chocolate. Really delicious and good value too. Service was pretty good, ambience was chilled out and casual, food was wonderful. A real treat.

Overall: 9/10
Food: 10/10
Service: 8/10
Ambience: 8/10
Value: 8/10
Aug 25, 2022
Aimee B.
I want to say its awful, so that I can always get a table when I want one. But the truth is, it's chocolate heaven!!! The BEST hot chocolate ever! We've tried the waffle, crepe, carrot cake, and all delicious. Can't wait to go back

Overall: 9/10
Food: 8/10
Service: 9/10
Ambience: 6/10
Value: 8/10
Jul 13, 2022
Jackie C.
Great food for chocolate lovers also good range of simple Italian bites.

Overall: 9/10
Food: 10/10
Service: 9/10
Ambience: 10/10
Value: 10/10
Mar 06, 2022
James H.
The staff are busy but friendly, we came for the hot chocolate and it was everything I hoped it would be. We had some cannoli and a croissant which were lovely too, would definitely go back for savoury food which looked delicious. Super chill, all the moulds on the wall wand and ambiance all great

Overall: 8/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 27, 2022
Karolina B.
Amazing place! Tase equals heaven! Downfall very limited space. Stilll highly recommended. Best chocolate in town!

Overall: 8/10
Food: 6/10
Service: 9/10
Ambience: 9/10
Value: 7/10
Feb 27, 2022
Mike L.
We tried the Hot Chocolate and it was just to rich for us to enjoy. Others must love it though as the place was very crowded.

Overall: 8/10
Food: 8/10
Service: 6/10
Ambience: 7/10
Value: 7/10
Dec 31, 2021
Aoi K.
Nice food, nice service. I’ll visit the cafe again sometime.

Overall: 8/10
Food: 8/10
Service: 7/10
Ambience: 10/10
Value: 8/10
Oct 29, 2020
Lewis C.
We had a very nice experience. The waiter was really good, he didn’t rush us but made us feel welcome. The chocolate was very tasty, my partner had a savoury dish, I had the caramel tart. We were both very happy with our meals, I’ve not managed to find any where quite like this place, and was not disappointed

Overall: 8/10
Food: 10/10
Service: 6/10
Ambience: 9/10
Value: 10/10
Oct 20, 2020
June N.
The service was slow, but when the waiters came they were very nice. You did feel a little like you was bothering them when you wanted something, but the food is always exceptional and makes up for the service. They just needed more staff. Excellent food though. Can’t say that enough times. Thanks Said.

Overall: 7/10
Food: 8/10
Service: 4/10
Ambience: 7/10
Value: 7/10
Dec 30, 2021
Mariam H.
We had to wait outside despite having a table booking, which we could literally see from the outside as there was a table for 4 with a 'reserved' sign on it. After it became clear we were going to have to keep waiting and our children were tired and hungry we just walked in regardless and spoke to the male staff behind the counter who apologised for the treatment and welcomed us to sit down at the table we had reserved. The food is a bit overpriced, but is very rich and definitely doesn't taste cheap. The quality is good. The cafe itself is small, but the ambience and decor as well as display of chocolate on the counter is nice. Our children were fascinated with the display of chocolate moulds above the fireplace. Great touch. I loved the fact there was a clothes hook behind our seats (so handy!). The toilets are outside (but at least there are toilets). I would consider returning with a tourist friend as it's a novelty cafe ... but the major downside is the slow service. You will be ignored for a long time. Once you do get service the staff themselves are fine in terms of their temperament... though they do get orders mixed up it seems. It's just so very slow. Therefore allow for plenty of time if you have children as they get hungry and impatient and when you have to wait 20mins just to catch a staff member's eye this can be difficult. We probably would've ordered more food, but it took ages just to get a menu and we didn't want to waste even more time looking so we quickly ordered what we came for (the chocolate cake and hot choc) as we could see waiting times to get the food were long also. In short, it's good quality food and a nice small cafe space, but they need more staff if they want to get repeat custom with people coming back.

Overall: 7/10
Food: 9/10
Service: 3/10
Ambience: 8/10
Value: 9/10
Dec 29, 2021
Lizzy L.
I love Said but the new staff are not good ! Slow service and not good manners .,, I’ve been at Said few times in the past the staff was great

Overall: 7/10
Food: 10/10
Service: 6/10
Ambience: 9/10
Value: 10/10
Nov 24, 2021
Sophie S.
Hi, food and atmosphere was great. Although it took a while to be served and you always had to wait quite a while for a member of staff.

Overall: 7/10
Food: 10/10
Service: 2/10
Ambience: 7/10
Value: 6/10
Oct 31, 2021
Ravinder N.
Food amazing! A bit pricey. We arrived 20mins late, I called twice to inform them, the waitress was quite snappy about it, even though our table wasn’t even ready. When ordering she was busy looking around.

Overall: 7/10
Food: 5/10
Service: 6/10
Ambience: 8/10
Value: 8/10
Dec 11, 2020
Amy I.
Hot chocolates delightful as always but very slow due to the number of staff working and savoury food could have been better. Appreciated the gesture of free strawberries because of delays.