Portraits Cafe & Tea Room

60 Franklin St, Traralgon VIC 3844
$ English

Reservations

Business Info

  • Address: 60 Franklin St, Traralgon VIC 3844
  • Cross Street: Hotham St
  • Cuisine: Desserts | English | French | Italian | Spanish |
  • Cost: | Very Inexpensive
  • Category: Tearoom
  • Star Rating:
  • Reservations: Recommended
  • Dress Code: Casual Elegant
  • Meals Served: Breakfast | Brunch | Lunch | Other |
  • Parking: Street | Public Lot |
  • Payment Options: VISA | MasterCard | PayPal | Cash | Apple Pay | Google Pay | Debit |
  • Corkage Fee: N/A
  • Phone: 0341091623
  • Features: Catering Services, Free Wi-Fi, Tea Service,
  • Occasion: Romantic Dining, Meet for a Drink, Quiet Conversation, Special Occasion, Quick Bite, Date Night,

Photos

Portraits Cafe & Tea Room - Logo

Business Hours

Reservations Available
Monday
Closed
Tuesday
Open for drop in (No Bookings) 8 a.m. - 3 p.m.
Wednesday
Thursday
Friday
Saturday
Sunday
Closed
False

Customer Reviews & Ratings

4.76 out of 5 stars based on 194 votes

Overall: 10/10
Food: 8/10
Service: 9/10
Ambience: 10/10
Value: 10/10
May 16, 2023
Shannon P.
Great service and lovely staff

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 01, 2023
Zandra K.
What a lovely time, service great and food what absolutely beautiful...Thank you for a perfect afternoon.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Feb 22, 2023
Mr Lawrence P.
We all had an amazing time. Food and service was exemplary. Chairs weren’t as comfortable as they looked But service ,staff and food were great. Will certainly be going again for this indulgence on a more regular occasion.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 03, 2022
Krystal D.
It was amazing the service was splendid and the food was delicious definitely recommend to all my friends

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 8/10
Value: 8/10
Mar 07, 2022
Emily C.
Food was delicious but for the high tea I would have preferred another savoury and 1 less sweet, but that’s just personal preference.. I would highly recommend and will be back again

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 7/10
Jan 30, 2022
Lina D.
We had a lovely time, food was great, service was great. We were surprised we had to pay for coffee. I know it's a high tea but some people don't drink tea. We've had high tea at other places and unlimited coffee was also included. I put 7 for the value because we had a child with us and didn't think it was worth paying $33.00 for a child. Overall it was great, thank you.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 11, 2022
Robyne S.
We enjoyed the experience. The staff were really nice and very professional.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 15, 2021
Caroline K.
Once again, I had a wonderful high tea experience. I chose the vegetarian dishes this time and they were delicious. Lots of flavour and beautiful presentation.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 01, 2021
Sally W.
Just such a lovely place to spoil and friend or family member. Ive done this twice now and both people.have thought it was a really special experince and great gift.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 5/10
Oct 11, 2021
Mrs jill N.
Excellent!!!Tea leaves very sparse in pot though. Every high tea we go to includes coffee.Even if you only offer one tea cup of coffee. Not everyone drinks tea so therefore your drink is not included in your high tea. One tea cup of coffee is not that expensive.l would rather see coffee include than a added extra when you arrive.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 10, 2021
Dimiti B.
The food is amazing, drinks delicious and ambiance devine. Thankyou for a great night.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 30, 2021
Sharon D.
Since we are all in isolation we organized a high tea for two takeaway and it was amazing. The staff are lovely there and so helpful and we are still eating leftovers as there was so much food.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 14, 2021
Stephanie O.
Lovely staff, amazing food and beautiful and unique atmosphere. It's my go to place for special occasions. Absolutely love it. Very special place

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 10, 2021
Carolyn C.
It was all I expected & more …. The only thing I would suggest is never ending tea refills …as some High Teas do … The mishap with my Gift Voucher was a bit of a pain , but the problem was fixed up even though my money was reimbursed after I had been … Thankyou

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 03, 2021
Rae C.
Everything was just lovely. Thank you

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 10, 2021
Michelle W.
Loved our High Tea,great service and food.The cocktails were great and looked very pretty.The cafe is a delight to go to whether for a coffee or a full HighTea.Will highly recommend

Overall: 10/10
Food: 10/10
Service: 6/10
Ambience: 10/10
Value: 8/10
Feb 08, 2021
Maryanne H.
Would have like a tea menu on the table A knife for the scones / spread jam or 2 spoons - one jam one cream A little more attention asking if we would like another pot of tea Appreciate that everyone is welcome but the toddlers were extremely loud and disruptive damping the ambiance Maybe like the cinema you could offer a parent time / session

Overall: 9/10
Food: 10/10
Service: 9/10
Ambience: 10/10
Value: 9/10
May 24, 2023
Marianne & Charlie C.
Overall it was a lovely experience with my daughter

Overall: 9/10
Food: 10/10
Service: 8/10
Ambience: 10/10
Value: 10/10
May 02, 2023
Lisa A.
We felt that the staff where nice but lacked some eye contact. Would like cutlery changed out so you weren’t using the same knife you used to cut the pie to put cream on your scone. But l am sure if we had if asked they would have accommodated us. We will be back.

Overall: 9/10
Food: 10/10
Service: 8/10
Ambience: 10/10
Value: 10/10
Mar 17, 2021
Gayle D.
Beautiful place and local too. Food was great. My only feedback would be they need to spend time with the customers. We ordered and got our food and drinks but then had to keep calling them over to order more drinks, water and asking them to clear the table. Overall it was a great experience and we will be back. They just need to tweak there service and they’ll get 10/10 overall

Overall: 9/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 22, 2021
Eloise M.
Really lovely food, staff and service. The only complaint is as a group of 3, we were seated at a small table, once our drinks, pots of tea and food arrived we had no space and had to juggle the table wear to make it all fit, the smaller tables are really only suitable for 2 persons maximum.

Overall: 8/10
Food: 8/10
Service: 8/10
Ambience: 8/10
Value: 8/10
Jul 04, 2022
Sally-ann K.
The Gluten free tea was much appreciated. I thought there were too many chocolate desserts which were quite rich, a lemon tart/ meringue/ fruit tart would have been good. Music in background a bit loud when talking. But overall a fun afternoon.

Overall: 8/10
Food: 7/10
Service: 7/10
Ambience: 10/10
Value: 8/10
May 12, 2021
Helen K.
would of liked little more interaction from the waiting staff, to check if things are ok, eg; ordered extra strong pot of tea, wasn't strong at all and not as hot as it should be, (I have been before and everything was perfect.) would of also liked to be asked if we wanted another drink etc, would also suggest maybe one less cake replaced with an extra savoury in the High tea, lovely place and nice staff, will be back for sure