Red Emperor Southgate
3 Southgate Ave, Southbank VIC 3006
$$$
Chinese
Reservations
Business Info
- Address: 3 Southgate Ave, Southbank VIC 3006
- Cuisine: Asian | Chinese | Mongolian |
- Cost: | Moderate
- Category: Casual Dining
- Star Rating:
- Reservations: Recommended
- Dress Code: Casual
- Meals Served: Lunch | Dinner | Late |
- Parking: Car Park | Underground Garage |
- Payment Options: VISA | Amex | MasterCard | JCB | Cash | Apple Pay | Google Pay | Debit |
- Corkage Fee: N/A
- Website: www.redemperor.com.au
- Phone: (03) 9699 4170
- Features: Full Bar, Late Dining, Private Room, Lounge / Bar, River View,
- Occasion: Romantic Dining, Business Dining, Meet for a Drink, Special Occasion, Vegetarian, Date Night,
Photos
Business Hours
Reservations Available
- Monday
- Lunch 12:00 - 15:00
- Dinner 18:00 - 22:00
- Tuesday
- Lunch 12:00 - 15:00
- Dinner 18:00 - 22:00
- Wednesday
- Lunch 12:00 - 15:00
- Dinner 18:00 - 22:00
- Thursday
- Lunch 12:00 - 15:00
- Dinner 18:00 - 22:00
- Friday
- Lunch 12:00 - 15:00
- Dinner 18:00 - 22:00
- Saturday
- Lunch 12:00 - 15:00
- Dinner 17:45 - 22:00
- Sunday
- Lunch 11:00 - 15:30
- Dinner 18:00 - 22:00
Customer Reviews & Ratings
4.66 out of 5 stars based on 793 votes
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 04, 2025
Mary-Beth H.
Always wonderful and the food is delicious. My go to Yumcha restaurant in Melbourne.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 16, 2025
Shelley M.
We have been here many times and have never been disappointed. We cannot fault the food nor the service. Would highly recommend
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 12, 2025
Ann L.
We loved EVERYTHING! Especially the food. We ordered gluten free and it was AMAZING! The service was excellent and we had a beautiful view over the Yarra. We will definitely be back. Thank you
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 11, 2025
Lynda L.
My family and our friends had a wonderful time. Thank you for your warm service and wide variety of yum cha dishes.
- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 29, 2025
Angela C.
Loved the amazing service and food. So delicious!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 23, 2025
Sarah H.
This was our first visit to Red Emperor and we were very impressed. The food was fantastic, the service was great, and it was great that they asked us right upfront if we had tickets to see any shows etc after dinner - I've had trouble before with slow service at other restaurants causing issues, so I appreciated that very much.
Would recommend this restaurant to anyone looking for a great meal.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 01, 2025
Jacqui M.
Amazing yum cha as always. Have been going here for years and it never disappoints
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 9/10
Dec 06, 2024
Vinod H.
very good service
very good food
my guests where delighted with the service and the food
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 11, 2024
Margot H.
Wonderful experience- service, food and ambience all excellent.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 09, 2024
Rebecca M.
A wonderful meal with excellent service. Loved the huge variety of gluten free options.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 05, 2024
grant s.
whole experience was flawless excellent service food was so nice ....
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 10, 2024
Jackie M.
Yum cha was amazing. Staff were very friendly and helpful.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 04, 2024
David K.
Great food and great service
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 02, 2024
Ashish B.
Highly Recommend. I hosted a delegation from overseas and they were blown away by the hospitality and quality of dishes.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 24, 2024
Lauren C.
We really enjoy the food at Red Emperor, especially the range of gluten free options. Every dish we have tried is delicious. The staff are very helpful and do the little things to make a great experience.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 19, 2024
Raymond L.
Great service always. Best Chinese Restaurant in town since 1992.
- Overall: 10/10
- Food: 8/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Sep 04, 2024
Selena W.
Excellent catering for someone with Coeliac disease
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
Aug 07, 2024
Bob C.
probably one of the best Yum Cha lunches in Melbourne. Family party of 8 enjoyed the food trollies and quality of the food very friendly
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 06, 2024
susan s.
A beautiful meal with excellent faultless service.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 9/10
Aug 01, 2024
john m.
Great food and helpful staff
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 08, 2024
Steve F.
A long time customer and I love this place and the staff are fantastic. They also do a great gluten free menu and also carry a gf beer too. The food is always top notch and the Peking duck rolls are terrific.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 05, 2024
DAVID H.
Red Emperor Southgate is as good as ever for Yum Cha. Staff and food are of a very high quality.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 27, 2024
Peter S.
Could not fault.
It’s a great place and the food is fresh and delicious
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 23, 2024
Mark P.
Best Restaurant in the world
- Overall: 10/10
- Food: 10/10
- Service: 9/10
- Ambience: 8/10
- Value: 10/10
Apr 22, 2024
Dim K.
Food was absolutely amazing!! Good service and good value for money
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 09, 2024
Raphael D.
My wife and I always go to the Red Emperor when we go to Hamer Hall or the State Theatre.
It is undoubtably one of the best Chinese restaurants in Victoria if not Australia
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 04, 2024
Susan D.
Great place with great food- Staff very helpful and attentive- Their Yum Cha is delicious
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 04, 2024
Robert W.
Fantastic restaurant
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 26, 2024
Diane B.
Our experience at Red Emperor was definitely a 10 out of 10. The staff were extremely attentive and helpful, and carried out their duties without interruptions. The food was well cooked and delicious. The venue was very clean and pleasing to the eye and I would definitely recommend this restaurant to others.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 17, 2024
Alicia C.
We enjoyed our dinner very much. We ordered the banquet for a group of 6 and the food was plentiful! The service was fantastic also!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 16, 2024
Henk v.
The food and service was great. However, they did not have our booking.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 16, 2024
John G.
The Red Emperor Southgate continues to be the best Chinese restaurant in Melbourne
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 10, 2024
Raymond L.
Excellent service. Best value for money Chinese (Cantonese) restaurant in town.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 10, 2024
Anna T.
My extended family have been dining at the Red Emperor for over 25 years. Our favorite restaurant in Melbourne. We always have a memorable experience with delicious dishes and attentive staff.
- Overall: 10/10
- Food: 10/10
- Service: 6/10
- Ambience: 10/10
- Value: 10/10
Feb 03, 2024
Marcus M.
Forced to have more food than the we wanted
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 9/10
Jan 29, 2024
Brad N.
The food and service is excellent. Nothing is problem and the waiting staff are there to serve you right throughout your experience. The food is outstanding and always hot and very well prepared.
- Overall: 10/10
- Food: 10/10
- Service: 9/10
- Ambience: 10/10
- Value: 10/10
Jan 28, 2024
Diane E.
Delicious food. Attentive staff
- Overall: 10/10
- Food: 10/10
- Service: 9/10
- Ambience: 10/10
- Value: 10/10
Jan 22, 2024
Karren O.
Absolutely loved it I am gluten intolerant and I had the best tasting meal I will definitely be back the staff so friendly and welcoming
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 10, 2024
Penny M.
Absolutely brilliant location for Coeliacs / gluten free requirements. Staff are well informed of gluten free needs and communicate cart options clearly. Felt very safe to eat there with this in mind, and can’t wait to go back!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 06, 2024
Margaret M.
My friend and I who live on opposite sides of the world meet at least once a year at the Red Emperor Southgate for lunch- we had another great experience. A perfect table on the terrace, great food and good service. The Peking duck was as delicious as always and the banana fritters topped it off- washed down with a very excellent Mornington Peninsula Pinot Gris.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 03, 2024
Connie M.
Excellent service and food
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 02, 2024
Andy P.
Good food, friendly staff, and nice view of the river
- Overall: 10/10
- Food: 10/10
- Service: 9/10
- Ambience: 10/10
- Value: 9/10
Jan 02, 2024
Susan C.
Everything was lovely apart from us being given our bill and not asked if we wanted dessert, which we did. Delicious food and excellent service.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 22, 2023
Eileen M.
Great service from all the staff, who were most helpful at all times and very friendly. The food was excellent and the restaurant is classy.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 03, 2023
Beverley P.
Superb in every way.
- Overall: 10/10
- Food: 7/10
- Service: 3/10
- Ambience: 5/10
- Value: 3/10
Nov 14, 2023
Milly C.
You have out priced yourselves-
We atten yum cha regularly and this was by far the most expensive lunch we have ever had there - not planning to come back sadly as we have always thought it was good.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 7/10
Nov 02, 2023
Joanne W.
Food was delicious but the main meals were a little small for the price.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 30, 2023
Marie Chantal W.
The waiters were very attentive and the experience was memorable
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 30, 2023
Michelle W.
We love dining here, the service is top notch and the food is scrumptious. Boys love seeing the red emperor team
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 8/10
- Value: 9/10
Oct 12, 2023
Henk v.
Have lifted their game. Great food. Great service.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 12, 2023
June M.
Our visit to Red emperor was excellent. Our table was as reserved. Service levels were excellent and very friendly.Food was great - we had all you can eat Yum cha and the dishes did not disappoint. Those dishes ordered off the menu were provided very promptly. We had absolutely no complaints - it was top notch.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 06, 2023
Raymond L.
Good view, good food accompanied with excellent service. Thank you, Derek.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 22, 2023
Larysa H.
Excellent service, fabulous setting and great food at a reasonable cost
One of my favourite restaurants
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 19, 2023
Kim B.
Excellent good and service
- Overall: 10/10
- Food: 8/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 17, 2023
King L.
Very friendly and attentive staff, good environment with good view of Yarra river
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 01, 2023
Mark S.
Always the best experience and food.
Love it
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 19, 2023
Patsy C.
Fantastic Service and excellent food! Highly recommended, will definitely be back soon!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Jul 01, 2023
Marilyn P.
All good. Food was a little bit expensive
- Overall: 10/10
- Food: 9/10
- Service: 9/10
- Ambience: 10/10
- Value: 9/10
Jun 24, 2023
Bob C.
All was great
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 19, 2023
Stephanie B.
Really good food, attentive service, very good with gluten free dishes for me and my family
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
Jun 13, 2023
Kim M.
Great food and service (Marshall). We have been coming for many years and will continue to come back
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 9/10
Jan 31, 2025
Chris E.
An excellent dining experience. Warm, efficient service without being intrusive. Food quality was first rate.
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 07, 2025
Rebecca D.
The food was incredible, service was fantastic and the ambience was perfect. The only issue that I had was that there was not an accessible toilet in the restaurant. I had to leave the restaurant and go use the public restrooms which was not at all convenient.
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 8/10
- Value: 8/10
Nov 05, 2024
Duncan L.
Beautiful and friendly service for over 20 years ...
- Overall: 9/10
- Food: 10/10
- Service: 9/10
- Ambience: 8/10
- Value: 8/10
Nov 03, 2024
dianne w.
all was great
- Overall: 9/10
- Food: 8/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
Oct 06, 2024
Michael D.
we very much enjoyed our evening.....the flexibility and interaction with staff very much appreciated
- Overall: 9/10
- Food: 9/10
- Service: 8/10
- Ambience: 10/10
- Value: 9/10
Sep 24, 2024
John C.
The timed lunch worked well. We were greeted with a room full of clean tablecloths, etc. The drinks service was a bit disorganized. We could see the drinks on the bar but no-one brought them for some time. Food was excellent, as usual. We shall be back again.
- Overall: 9/10
- Food: 9/10
- Service: 10/10
- Ambience: 8/10
- Value: 7/10
Mar 31, 2024
Kim L.
Delicious food with fantastic service
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 9/10
- Value: 9/10
Mar 01, 2024
Lauren S.
Great for pre-theatre dining
- Overall: 9/10
- Food: 10/10
- Service: 9/10
- Ambience: 8/10
- Value: 9/10
Feb 24, 2024
David S.
Food excellent, service excellent, only problem was pushed us to balcony table in the heat when we booked inside.
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 9/10
- Value: 8/10
Jan 23, 2024
Lorraine C.
Great birthday celebration. Staff were very helpful and patient serving our table of 11 in ages ranging from 14 to 87.
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 04, 2024
Rene F.
Delices...
- Overall: 9/10
- Food: 9/10
- Service: 10/10
- Ambience: 8/10
- Value: 10/10
Dec 28, 2023
Maree K.
The Red Emperor is one of those places you go back to time and again, because the food is consistently good and the service excellent. It never disappoints.
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 8/10
Dec 06, 2023
Carole B.
We were a party of 6 adults 2 older children and 3 young children. The banquet was for 8 the younger children had their own entre but shared main courses. Main course plates not enough food to share amongst 11also 3 young children were not offered desert, a bowl of ice cream would have been nice. Food was excellent.
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 9/10
- Value: 9/10
Nov 22, 2023
Ross G.
My guests from UK really enjoyed the venue and excellent food.
- Overall: 9/10
- Food: 9/10
- Service: 10/10
- Ambience: 8/10
- Value: 8/10
Sep 27, 2023
Mark H.
Exceptional service from Kevin
- Overall: 9/10
- Food: 9/10
- Service: 10/10
- Ambience: 8/10
- Value: 8/10
Aug 14, 2023
Tim B.
Excellent food but could be considered expensive for what you get
- Overall: 8/10
- Food: 10/10
- Service: 10/10
- Ambience: 7/10
- Value: 8/10
Feb 03, 2025
Gill A.
An excellent experience! Great for our wedding anniversary. The best Chinese meal we have ever had. Extremely hot day and air conditioning had trouble coping.
- Overall: 8/10
- Food: 10/10
- Service: 10/10
- Ambience: 7/10
- Value: 7/10
Jan 18, 2025
Stacey S.
Food delicious but expensive even though we booked we were sat right next to the front door which was slightly disappointing.
- Overall: 8/10
- Food: 9/10
- Service: 9/10
- Ambience: 7/10
- Value: 10/10
Nov 17, 2024
Ken L.
Have been going to this restaurant for 20 years. Food & Service was great as always however cost is now getting out of our budget. Might be sometime before we return.
- Overall: 8/10
- Food: 9/10
- Service: 9/10
- Ambience: 8/10
- Value: 9/10
Jul 04, 2024
dianne w.
Perfect for a catch up lunch with friends (excellent yum cha) and for dinners tete a tete or friends/family = good atmosphere and good food. We go for the verandah summer and winter but try for sheltered or shaded placing according to season. They do have good heating in winter.
- Overall: 8/10
- Food: 7/10
- Service: 8/10
- Ambience: 8/10
- Value: 8/10
Feb 17, 2024
Daniel L.
Good took long to be served!
- Overall: 8/10
- Food: 9/10
- Service: 7/10
- Ambience: 8/10
- Value: 7/10
Jan 05, 2024
Chris L.
Excellent food & attentive service. Service rating would be better if staff "ëngaged" with clients. Outstanding views from the balcony over the yarra river to the city.
- Overall: 8/10
- Food: 8/10
- Service: 8/10
- Ambience: 8/10
- Value: 7/10
Nov 14, 2023
Dianne C.
Always good. Great for gluten free
- Overall: 8/10
- Food: 7/10
- Service: 9/10
- Ambience: 8/10
- Value: 6/10
Nov 12, 2023
Suling F.
The standout of the experience was the staff’s professionalism and conscientiousness towards special dietary requirements - table service was amazing, loved that they catered gluten free dishes to our coeliac family member, and general demeanor of being warm and friendly. The prices were a little on the higher side but happy to pay for this if it means our family member can have a safe eating experience.
- Overall: 8/10
- Food: 9/10
- Service: 8/10
- Ambience: 6/10
- Value: 8/10
Nov 03, 2023
Allan M.
The food was excellent and the service very good
- Overall: 8/10
- Food: 7/10
- Service: 9/10
- Ambience: 5/10
- Value: 8/10
Aug 02, 2023
Aaron H.
Food was great but limited and restricted offering
- Overall: 8/10
- Food: 9/10
- Service: 4/10
- Ambience: 8/10
- Value: 5/10
Jul 09, 2023
Peter B.
Poor table service by inexperienced waiters.
- Overall: 8/10
- Food: 7/10
- Service: 6/10
- Ambience: 6/10
- Value: 6/10
Jul 01, 2023
Carol G.
Food came too quickly
- Overall: 8/10
- Food: 6/10
- Service: 8/10
- Ambience: 8/10
- Value: 8/10
Jun 27, 2023
Pipina K.
Have been a few times to Red Emperor ... first time though , that we slightly disappointment on one of the dishes that were brought to our table. The food looked cooked on the outside, but was raw on the inside. I called the waiter, who took the meal away immediately and replaced. it
- Overall: 7/10
- Food: 8/10
- Service: 7/10
- Ambience: 8/10
- Value: 8/10
Dec 26, 2024
Mark H.
Service a little inconsistent and got part of our order wrong but the food was delicious
- Overall: 7/10
- Food: 9/10
- Service: 8/10
- Ambience: 5/10
- Value: 7/10
Dec 15, 2024
John G.
Didn’t like table location. Overall not up to usual standard. Previously over many years always been 10/10
Slipped on this occasion
- Overall: 7/10
- Food: 8/10
- Service: 9/10
- Ambience: 5/10
- Value: 10/10
Nov 10, 2024
Jane F.
Thank you for a lovely meal. I bought my ageing parents to your restaurant for the first time as I have dined with you a number of times over the past 20 years, while living in VIC and now in SA. We have even bought our children to dine with you as a preferred place to eat when visiting from SA. We were looked after by Grace at our table, who was wonderful. She even went out of her way to serve two of our banquet meals together so we could leave earlier. This was due to me requesting this as my father is terminally ill and was starting to feel incredibly unwell. She obliged and I was most grateful for her kindness - and your kitchen staff. However, upon my mother paying for our meal and needing to leave quickly due to my father feeling so unwell, the paying process took longer than expected. She told me that the gentleman who took her payment pressured her for a tip for which she politely declined when asked for one. She was then asked several times "why, wasn't the service good enough?". The service was good enough, in fact it was excellent. Providing a tip is up to the discretion of the customer and I expect that it is impolite to push the matter any further from the staff/owner. Perhaps you need to consider that your patronage comes in all different manners. My parents are elderly, live on a farm and hardly ever go out in the city for a lovely meal. Tipping is not a practice familiar to them and suspect will never be. It is a pity that their experience was tainted by this conversation, when all we needed to do was leave quickly to ensure my father's comfort. Again, thank you for the lovely food and hope that you take this feedback into consideration.
- Overall: 7/10
- Food: 4/10
- Service: 8/10
- Ambience: 6/10
- Value: 6/10
Jun 25, 2024
Lisa P.
Unfortunately the food has really gone downhill. We used to come often for yum cha and knew what to expect so we generally bypassed the fried food that came around first and waited for the nice seafood that usually followed but all there seemed to be was dumplings and more dumplings. There was also some sort of hot dog! Since when is a hot dog yum cha? Then they brought out the deserts literally 30 minutes after we sat down. We chose to have all you can eat but didn't feel like we got our monies worth. When we went to pay we noticed that not only you have a 10% service charge on a Sunday the waiter is telling us the waiting staff are very good and how much tip did we want to pay and he's hovering over the 20% button! Very disappointing and we will not be returning
- Overall: 7/10
- Food: 7/10
- Service: 6/10
- Ambience: 6/10
- Value: 8/10
Apr 16, 2024
Geoff L.
Stop tryig to have my booking outside. It is too cold .
- Overall: 7/10
- Food: 9/10
- Service: 9/10
- Ambience: 10/10
- Value: 10/10
Feb 13, 2024
Jennifer S.
A great evening. The staff were under pressure due to Chinese New Year and full restaurant. The late arrival of two courses on the set menu was disappointing as it meant one of our party finished his meal and two of us were waiting on next dishes. This did not deter a super night. staff were apologetic.
Loved loved loved the dragon dance.
The Red Emperor went all out to ensure guests had a fantastic experience.
- Overall: 7/10
- Food: 8/10
- Service: 8/10
- Ambience: 6/10
- Value: 3/10
Feb 03, 2024
Jane G.
Portion sizes are way too small and prices are extremely inflated. Although the food looked and tasted good, we all went away still feeling hungry.
- Overall: 7/10
- Food: 7/10
- Service: 8/10
- Ambience: 8/10
- Value: 6/10
Jan 10, 2024
Peter C.
The restaurant has a lovely aspect overlooking the the river at Southgate. Service and ambience were good, and they cater exceptionally well for coeliacs. Food was expensive and good, but servings were small for the price. $52 for 9 crystal prawns (about $5.70 per prawn) and small servings for other dishes.
- Overall: 7/10
- Food: 7/10
- Service: 6/10
- Ambience: 7/10
- Value: 6/10
Dec 26, 2023
jack s.
Food and service was above average
Although not a lot choice in the yum Cha dishes offered
- Overall: 7/10
- Food: 6/10
- Service: 8/10
- Ambience: 8/10
- Value: 7/10
Nov 06, 2023
Goldie Z.
some of the food was not hot when served ie veg dumplings, one of the main courses was not well flavoured. Staff were attentive and helpful.