The Orangery Tea Room

Church Rd, Norwich NR18 9RS
$$ English

We are a modern tea room set in the stunning grounds of Ketteringham Hall overlooking the lake.

We currently have 22 seats inside and 28 on our beautiful heated and covered terrace, each table having the benefit of a heater through the autumn and winter.

Breakfast - 10am until 11.30am
Light lunches from 11.30am
Afternoon teas from 12 noon.

Booking is highly recommended and tables are booked on a first come first served basis.

Reservations

Booking Notes:

If your booking is for more than 6 people please call us on 01603 559224 to discuss your requirements. Please do leave a message if we are unable to answer and we will call you back.

If your preferred time slot is not available please refer to the times below;
Breakfast - 10am until 11.30am
Light lunches from 11.30am
Afternoon teas from 12 noon

When booking afternoon tea or a breakfast board please ensure you select the correct option NOT table booking.

Gift Cards & Vouchers

Orangery Tea Room
£25 Orangery Tea Room Voucher
£25 Orangery Tea Room Voucher
Price: £ 25.00

Business Info

  • Address: Church Rd, Norwich NR18 9RS
  • Cross Street: Ketteringham
  • Cuisine: English |
  • Cost: | Inexpensive
  • Category: Tearoom
  • Star Rating:
  • Reservations: Recommended
  • Dress Code: Casual
  • Meals Served: Breakfast | Brunch | Lunch | Other |
  • Parking: Car Park |
  • Payment Options: VISA | MasterCard | Cash | Apple Pay | Google Pay | Debit |
  • Corkage Fee: N/A
  • Phone: 01603 559224
  • Features: Sunday Brunch, Outdoor Seating, Takeout Available, Free Wi-Fi, Tea Service, Lake View, Farm-to-table,
  • Occasion: Child Friendly, Romantic Dining, Dining Alone, Business Dining, Meet for a Drink, Quiet Conversation, Special Occasion, Vegetarian, Dog Friendly, Quick Bite,

Photos

Business Hours

Reservations Available
Monday
Closed
Tuesday
Closed
Wednesday
Breakfast Board Inside Table 10:00 - 11:30
Breakfast Board - Outside Terrace 10:00 - 11:30
Afternoon Tea Inside Table 12:00 - 14:30
Afternoon Tea - Outside Terrace 12:00 - 14:30
Table Inside - NOT AFTERNOON TEA OR BREAKFAST BOARDS 10:00 - 15:00
Table - Outside Terrace - NOT AFTERNOON TEA OR BREAKFAST BOARDS 10:00 - 15:00
Thursday
Breakfast Board Inside Table 10:00 - 11:30
Table Inside - NOT AFTERNOON TEA OR BREAKFAST BOARDS 10:00 - 15:00
Table - Outside Terrace - NOT AFTERNOON TEA OR BREAKFAST BOARDS 10:00 - 15:00
Breakfast Board - Outside Terrace 10:00 - 11:30
Afternoon Tea Inside Table 12:00 - 14:30
Afternoon Tea - Outside Terrace 12:00 - 14:30
Friday
Table - Outside Terrace - NOT AFTERNOON TEA OR BREAKFAST BOARDS 10:00 - 15:00
Table Inside - NOT AFTERNOON TEA OR BREAKFAST BOARDS 10:00 - 15:00
Breakfast Board Inside Table 10:00 - 11:30
Breakfast Board - Outside Terrace 10:00 - 11:30
Afternoon Tea Inside Table 12:00 - 14:30
Afternoon Tea - Outside Terrace 12:00 - 14:30
Saturday
Table - Outside Terrace - NOT AFTERNOON TEA OR BREAKFAST BOARDS 10:00 - 16:00
Table Inside - NOT AFTERNOON TEA OR BREAKFAST BOARDS 10:00 - 16:00
Breakfast Board Inside Table 10:00 - 11:30
Breakfast Board - Outside Terrace 10:00 - 11:30
Afternoon Tea Inside Table 12:00 - 15:00
Afternoon Tea - Outside Terrace 12:00 - 15:00
Sunday
Table - Outside Terrace - NOT AFTERNOON TEA OR BREAKFAST BOARDS 10:00 - 16:00
Table Inside NOT AFTERNOON TEA OR BREAKFAST BOARDS 10:00 - 16:00
Breakfast Board Inside Table 10:00 - 11:30
Breakfast Board - Outside Terrace 10:00 - 11:30
Afternoon Tea Inside Table 12:00 - 15:00
Afternoon Tea - Outside Terrace 12:00 - 15:00
False

Customer Reviews & Ratings

4.78 out of 5 stars based on 2773 votes

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 25, 2025
Paula H.
Really enjoyed our visit , delicious food and friendly staff . Thank you

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 21, 2025
Sue k.
Excellent thank you - a wide variety of delicious food, without overwhelming quantities in a beautiful setting. Thank you. We will be back.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 19, 2025
Sally-Anne B.
Absolutely amazing. Beautiful location. Amazing food and great service. Thank you.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 16, 2025
Philip B.
Everything was just perfect! My wife loved her birthday treat . . .

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Apr 12, 2025
Elizabeth B.
This was booked by me at suggestion of friend as really her guest as my birthday celebration. We enjoyed walking the grounds beforehand and found the atmosphere inside and out lovely. Very attentive staff with more food than we could manage, so grateful to take away for next day. She found cost high but due to fact we just didn't fancy the extra hot beverage offered after gratefully water served.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 05, 2025
Vanda G.
Amazing place, lovely staff, great food and drinks and topped off being in the most beautiful setting … one of my favourite go to places

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 01, 2025
Stuart B.
We enjoyed a very nice Mothers Day Afternoon Tea. Really nice food and excellent service. Will definitely go again.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 28, 2025
Kate N.
Beautiful setting made even better with the lovely sunshine. Savoury afternoon tea fabulous, choice of refreshments excellent and staff very attentive but not intrusive. Will definitely be returning and hidden gem

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 15, 2025
Rebecca W.
Delicious breakfast board, well presented!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 15, 2025
Karen M.
Had a really lovely afternoon tea with my two daughters, the staff couldn't have been any more attentive and the food was delicious, would definitely come again and recommend to others.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 14, 2025
Caitlin J.
We booked the afternoon tea for a birthday celebration (2 ladies) and both had our nearly-2 year olds with us. We sat in the heated terrace and our toddlers were entertained for the entirety of our time there just by being outside, it was fab. We shared a savoury and a standard afternoon tea (pescatarian option) and it was absolutely delicious. You could tell it was freshly baked, and the attention to detail was evident. Every morsel was delectable. It’s a generous portion but The Orangery provide recyclable containers to take away whatever can’t be managed in your sitting. It was well worth what we paid and we will definitely be back.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 10, 2025
Sarah H.
We had traditional afternoon tea, and this was far by the best we have had, and we have had a few. Everything tasted so fresh, and we loved that there was also the option of a cordial drink, too, as sometimes there is only so much tea and coffee you can drink. The staff were all very polite and friendly. We will definitely be booking again. Thank you

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 15, 2025
Leigh S.
Beautiful setting for breakfast, the food and staff are absolutely exceptional!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 14, 2025
Michelle D.
Excellent service and afternoon tea. Staff really friendly and polite and nice feel about the place

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 13, 2025
Paul C.
Brilliant as ever

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 10, 2025
Rhiannon B.
We had a wonderful afternoon tea for my 30th birthday, great service, the food was wonderful and a lovely location.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 19, 2025
Emma L.
Beautiful location, excellent service and delicious food. Thank you

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 14, 2025
Marion H.
Me and my sister both enjoyed the afternoon tea. The cakes are really delicious.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 13, 2025
Kevin L.
Really nice setting good food and very friendly nothing to much trouble staff. Thank you

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 05, 2025
Jane H.
There is a lovely atmosphere in the Orangery tearoom. All the ladies there are always very welcoming. The food is lovely and so is the service. My friends and I lunch together regularly there. It is our favourite place. We are looking forward to our next visit. Thank you.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 14, 2024
Suzi A.
Lovely as always - beautifully presented and delicious! Only wish the chairs had cushions!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 13, 2024
Anne H.
Very welcoming and cosy, thank you

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 13, 2024
Simon P.
This was our second time visiting for afternoon tea and equalled our first experience. The food was simply stunning, the staff were very friendly, knowledgeable and helpful and the setting was amazing. What a beautiful Christmas treat. We'll definitely be back. As far as things that could be improved?... I genuinely can't think of anything! We loved every moment.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 01, 2024
Molly M.
Amazing afternoon tea experience with my mum, ladies were so lovely and the food was delicious!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 22, 2024
Angie F.
Very good all round experience.. just no bacon! However pancakes & sausage sandwich delicious and drinks superb. Ladies very kind and couldn’t do enough for us.. thank you

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 16, 2024
Eleanor L.
Staff were friendly, The breakfast platter for 2 was lovely. Couldn't fault anything.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 12, 2024
Sue S.
Everything was a 10/10 - absolutely love the food, service & ambience

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 10, 2024
Jenny J.
A beautiful setting with lovely food and friendly staff

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Oct 04, 2024
Barbara L.
Lovely food and we all enjoyed our meals and will certainly visit again

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 26, 2024
Hilary S.
Everything was just perfect. BUT to book a table I felt I had to jump through hoops did I want inside or outside, did I want brunch or lunchtime menu, and also had to pay a deposit. Also I would have liked to have booked an 11.30 table but could only book 11.00 or 12.00.

Overall: 10/10
Food: 10/10
Service: 0/10
Ambience: 10/10
Value: 10/10
Sep 20, 2024
John M.
An excellent visit. We will certainly be back soon

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 17, 2024
Laura M.
First time visiting and we’ll be back the savoury afternoon tea was amazing, really yummy and the grounds are just beautiful to walk around after, also bought cake to take home which was very well received!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 12, 2024
Lita R.
Had a lovely lunch, made to feel really welcome as always. Couldn’t find a single fault.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 07, 2024
Yvonne D.
Es war ein tolles Erlebnis. Ein wunderschönes Hause mit viel liebe eingerichtet Räumlichkeiten. Freundliche hilfsbereite Mitarbeiter ein tolles Ambiente. Das Essen war hervorragend. Wir kommen gerne wieder. (Waren im Urlaub hier, aus Deutschland)

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 06, 2024
Ann W.
Beautiful setting, staff were friendly and efficient. We had 2 traditional teas and 2 savoury and all the food was excellent, ample and tastefully presented. A nice bonus was being able to switch between hot drinks and cordial. Thoroughly recommend.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 28, 2024
Melanie F.
Stunning location and one of the best afternoon teas we have ever had! The food choices were amazing and everything we ate and drank was just perfect. Also very friendly staff and a lovely location for a short walk afterwards. Would definitely recommend and would definitely return when we are next in Norfolk.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 26, 2024
Laura W.
Perfect afternoon tea as always!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 06, 2024
Rachel C.
Absolutely first class food and customer service, very polite and professional staff. Beautiful setting / surroundings. Well worth a visit. Will be returning again soon. Thank You to all the OT team.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 05, 2024
Kay D.
Really special location, staff and food. This venue made us come to the UK

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 03, 2024
Morgan W.
Excellent in every way. Will definitely be returning.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 03, 2024
Sandra S.
The Blueberry and Lemon cake was delicious and was so fresh. The setting is so peaceful and calm making for a great place to relax with friends and family. We will be back.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 03, 2024
Callum S.
Tea Room is absolutely gorgeous, the grounds are amazing and the staff and service they give is very professional. Would highly recommend to others.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 29, 2024
Caroline M.
Personally I love this place, great food, staff and location. Thank you as always

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 28, 2024
Derek C.
Easy to give 10s all round. Great place to enjoy good food and warm friendly service. Destined to become regulars. Thank you.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 26, 2024
Maureen K.
Excellent treat for my friends who will be bringing others there so good all-round

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 23, 2024
Chris W.
Wonderful afternoon tea. Very good quality food, beautiful surrounds. Just perfect.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Jul 22, 2024
Dave M.
Excellent customer care, beautiful surroundings and very good food. A little bit pricey if you are looking purely from a cost of ingredients perspective. You pay for what you get, and what you get is worth every penny. Can't think of many ways to prove...maybe a brochure for takeaway cakes?

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 20, 2024
Lynn R.
Absolutely lovely!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 20, 2024
Vanessa O.
My friend & I had a lovely time, all excellent on a fab sunny day!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 20, 2024
Sandra C.
We all had a fabulous time. Food was amazing and we were well looked after by the team. A beautiful setting to sit and have afternoon tea and we were lucky to have some sunshine.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 20, 2024
Katrina P.
Experience was excellent. The staff are friendly, helpful and attentive. Food was so fresh and tasty. Great venue with stunning views too. Highly recommend.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 07, 2024
Vanda G.
A beautiful place to have a hot chocolate and scone with a friend. Just everything is wonderful, always enjoy my visits.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 07, 2024
Lesley H.
Always an excellent experience at The Orangery - delicious food and lovely staff.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jul 03, 2024
Don G.
Super place with a lovely atmosphere.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 30, 2024
Julie B.
Very friendly service, good quality food and reasonably priced, and excellent setting for lunch

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 24, 2024
Hilary-Anne S.
A thoroughly enjoyable way to start a Sunday, excellent breakfast in beautiful surroundings. Staff charming & food delicious.

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 10/10
Value: 10/10
Jun 23, 2024
Julie C.
Loved our 1st visit here. Luckily, it was a warm, sunny day and being seated on the terrace, we had a beautiful view of the lake. Service was excellent. Staff were friendly, welcoming and efficient. The afternoon tea was a delight, with plenty of unusual treats. The hall itself provides a wonderful backdrop. We hope to visit again soon.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 14, 2024
Elaine B.
Had to cancel booking as table outside with no covering. Very cold and rainy day. Deposit refunded. Won’t book table outside again.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 9/10
May 31, 2024
Frances W.
Lovely afternoon tea- particularly the savoury board which was fabulous. Great service too. Not sure an hour & half is quite long enough but the staff were very good about us over staying! Bit pricey but worth it for a special occasion.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 29, 2024
Michelle L.
Had a fabulous brunch at the Orangery - first visit. We loved it & will definitely return

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 1/10
May 24, 2024
Kamena H.
We had a lovely time at the Orangery - beautiful location, super friendly staff and delicious food. Perfect!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Apr 19, 2024
Gillian B.
Very pleasant tea and cake thank you.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 18, 2024
Zoe M.
Loved it! Thank you. Thinking of booking a baby shower for my daughter but afternoon teas seem a bit pricey… but they look delicious!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 13, 2024
Karen B.
My favourite tea room in Norfolk. Fabulous food and cakes. Superb service, friendly, attentive, prompt but not rushed. Lovely setting and ambience.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 07, 2024
Hannah H.
Amazing! The food was superb- it couldn’t have been any better! Also, the staff were incredibly welcoming and attentive. We will definitely be back and will be recommending The Orangery Tea Room to friends and family!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 04, 2024
Gillian B.
A fantastic breakfast board and friendly service . Cannot wait to go back.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 02, 2024
Jane J.
Lovely place for lunch and afternoon tea. Beautiful setting.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 12, 2024
Nick & Sue C.
What a delightful establishment. Fantastic food, great service and a lovely location, what more could you ask for. PS: The cakes are just brilliant!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 09, 2024
Lisa G.
Loved it! Will definitely go back!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 9/10
Jan 30, 2024
Rachel A.
Loved our visit and will definitely be coming back for another soon

Overall: 10/10
Food: 10/10
Service: 8/10
Ambience: 10/10
Value: 10/10
Jan 14, 2024
Liz S.
Love visiting The Orangery Tea Room; such a beautiful location & venue with a mouthwatering selection of bakes on display on arrival! Unfortunately, on this occasion, the service was initially a little slow for my friend & I (I think we were forgotten a couple of times, whilst the staff were getting g to grips with things on the first day of re-opening) but this improved and we were offered apologies. The food & drinks we had were all delicious & fresh. The pancakes were light and fluffy, beer & mustard sausage roll was really tasty, and the cakes were a real treat! I was particularly envious of my friend’s Hot Chocolate; even without marshmallows and cream it was thick & decadent. We would definitely recommend a visit and hope to return again for breakfast board &/or afternoon tea in the future!!!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 23, 2023
sarah b.
Amazing experience, food was absolutely lovely, staff very friendly. Will definitely be returning. Our Christmas afternoon tea was very special, thank you

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 16, 2023
Sally S.
Lovely staff fabulous food great place to eat we have been several times the first being my daughter in law’s baby shower..now my Grandson also enjoys

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 15, 2023
Jean W.
Lovely staff, food superb Will definitely book again

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Dec 14, 2023
Carolyn M.
First time visiting, will certainly be back.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 09, 2023
Rebecca W.
Amazing breakfast board! Totally delicious and served beautifully!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 05, 2023
carol k.
Have been here a number of times now, never fails to deliver. wonderful place.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 01, 2023
Ian H.
Lovely and nicely situated tearoom. Excellent service and good food

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 24, 2023
Colleen G.
Best afternoon tea everything was very fresh and delicious. Lovely place to eat and have coffee, staff very friendly and attentive without being over the top. Will definitely be back in the future. Thank you.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 12, 2023
Bridgette D.
I highly recommend the Orangery tea room, it is a real gem of a find in Norwich, nestled in the most beautiful historical setting in this beautiful part of the country. The first time I experienced this majestic tea room was in December 2023 where I hired the entire tea room & wonderful marque for a number of afternoon teas for my precious Husbands memorial. Our family flew in from various countries around the world to be with us & together with our friends both, human & furry, and we all had the most unforgettable time that we still treasure & reminisce about. Sarah took our booking, she liaised back & forth with me over a number of months to ensure every detail was covered. I was so impressed with her professionalism & her attention to detail was second to none. Sarah then introduced me to amazing Kat who went above & beyond to arrange the decor & delicious afternoon teas exactly as I wanted them. Kat has a beautiful smile that is so warm & welcoming. so that I immediately felt at ease. Nothing was to much for her to do to make this day extra special for us. I can not praise the her & the staff enough, both the customer care & service is second to none. As for the food, the afternoon teas, both savoury & sweet are absolutely delicious & the presentation is impeccable. The coffee & hot chocolate is the best, you have to try them. My daughter, her friend, our little westie were & I visited for the fourth time on 1st November for lunch, unfortunately we live an hour away or we would visit more often. Once again like the 3 visits prior to this one, we had the most wonderful time. beautiful Kat was there to greet us as we walked in & the quality of our food for lunch was of course outstanding, exceeding my expectations as it does every time. Lovely Sarah found time in her busy day to come over & greet us & make sure we everything was ok. Every time we visit we can not wait to plan our next booking. The Orangery tea room really deserve a 5 star

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 9/10
Value: 9/10
Oct 29, 2023
Norman Keith T.
I am wheel chair bound but can with extreme care climb one or two steps. There are a few steps to negotiate, but the venue, and service is worth the effort. My wife and I have had both afternoon tea and lunch, and the psninis were particulsrl good

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 21, 2023
Mandy G.
Nothing it was perfect. Although little tea cosies would be cute as well as keeping the tea hot.

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 9/10
Value: 10/10
Oct 21, 2023
Rose M.
Very good experience. Will definitely return , hopefully on a day when the weather is good. Yesterday the rain (storm Babett) made our journey horrible.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 20, 2023
John K.
Wonderful place, will go back again soon.

Overall: 10/10
Food: 10/10
Service: 7/10
Ambience: 10/10
Value: 10/10
Oct 16, 2023
Bev T.
Lovely setting and attentive staff. Thank you

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 14, 2023
Peter R.
Was great for our meeting - coffee and bacon sandwiches what more could we want

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 11, 2023
Lucy B.
Absolutely delilghtful!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 09, 2023
Julie P.
Lovely setting. Staff friendly and very helpful. Food delicious

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 02, 2023
Ann G.
Beautiful afternoon tea with lots of variety. My friend is vegetarian and was catered for brilliantly. The food was gorgeous, waitresses polite and efficient and such a lovely owner. Thank you it was faultless.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Oct 01, 2023
Allison B.
A beautiful setting and friendly, helpful staff. We were provided with a very nice selection for both the regular and savory afternoon teas.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 30, 2023
Angela H.
Made to feel very special

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 30, 2023
Cheryl B.
Consistently great friendly service whenever I visit. Scones are amazing. A beautiful setting inside or out.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 17, 2023
Eileen F.
Amazing gem. So thoughtful and helpful

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 10, 2023
Trish S.
Always so lovely at The Orangery , food , staff setting . The addition of nets around parasols and tables is a brilliant idea.

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 10/10
Value: 7/10
Sep 09, 2023
Chris R.
Great as always!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Aug 21, 2023
Valerie R.
The anti bug nets were a welcome addition to the outside experience.Though making the work of the service staff a challenge!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 20, 2023
Teresa M.
Myself and my sister had a lovely Afternoon Tea at the Orangery. The food was delicious and the setting was beautiful. We sat outside under the coveted umbrellas which was fantastic for helping to keep any pesky bugs out while you eat. The staff were friendly and attentive throughout our visit. Great price and included two drinks either hot or cold. Thank you for a wonderful experience.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 20, 2023
Evette S.
Always a great experience! Good food , good service.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 18, 2023
Sarah B.
The service was brilliant, the ladies were so friendly and we were catered for really well. The food was great too. There isn't anything to fault, thank you!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 17, 2023
Elaine B.
Do you change your light lunch menu? I’d like to come back and it would be good to see some different options. Thank you.