Sugar Mill Restaurant

Apple Bay, Tortola 0300
$$$$ International Recommended Editor's Pick Private Room View Outdoor Seating

The Sugar Mill - a fine dining restaurant featuring fresh lobsters, the best steak in our "Steak Bar," Tournedos Rossini, Scallops in champagne sauce, pate de foie gras, escargots, gourmet risottos, duck, chicken curry and roulade, white fish as well as vegetarian and Caribbean specialties. Open six nights a week for dinner - [ closed Wednesdays in the summer season after April 1st ] from 7.00 pm. Breakfast from Mon - Saturday 8.00 - 10.00 am.

Reservations

Business Info

  • Address: Apple Bay, Tortola 0300
  • Cross Street: Rte 1
  • Cuisine: American | French | International | Seafood | Steak | Vegetarian |
  • Cost: | Expensive
  • Category: Fine Dining
  • Star Rating:
  • Reservations: Recommended
  • Dress Code: Casual Elegant
  • Meals Served: Breakfast | Dinner |
  • Parking: Car Park |
  • Payment Options: VISA | Amex | MasterCard |
  • Corkage Fee: N/A
  • Phone: 1-284-3448612
  • Features: Winning Wine List,
  • Occasion: Romantic Dining, Business Dining, Celebrity Spotting,

Photos

Sugar Mill Restaurant - Sugar Mill Restaurant
Sugar Mill Restaurant - Sugar Mill Restaurant

Business Hours

Reservations Available
Monday
Dinner - Terrace 6 p.m. - 10 p.m.
Tuesday
Dinner - Terrace 6 p.m. - 10 p.m.
Wednesday
Dinner - Terrace 6 p.m. - 9:30 p.m.
Thursday
Dinner - Terrace 6 p.m. - 10 p.m.
Friday
Dinner - Terrace 6 p.m. - 10 p.m.
Saturday
Dinner - Terrace 6 p.m. - 10 p.m.
Sunday
Dinner - Terrace 6 p.m. - 10 p.m.
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Customer Reviews & Ratings

4.74 out of 5 stars based on 677 votes

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 13, 2024
Ned H.
Very nice venue, great food, prompt service. Well done

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 10/10
Value: 10/10
Mar 11, 2024
Linda A.
All good! Will be back in a few days!!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 09, 2024
Brooke M.
Great friendly atmosphere, food is always delicious, Sugar Mil best food on the island!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 06, 2024
Ed S.
Best dinner, atmosphere and service we have experienced in Tortola so far!

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 10/10
Value: 10/10
Feb 28, 2024
Jaidene W.
Excellent overall experience, will definitely visit again.

Overall: 10/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 24, 2024
Chauncey C.
It was such a special restaurant to eat at on our last night of family vacation in Tortola. My son’s lobster was a little salty, that’s the only reason I’d give food a 9, everything else including the food was a 10. The reaction of the staff to us saying his was a little salty was to immediately apologize and took the entre off our check. That makes all the difference! So professional. Thanks, the Collins Family

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 24, 2024
Paul S.
The food is always delicious. The service is impeccable. And no place can beat the Sugar Mill’s elegance.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 12, 2024
Jan room 101/144 B.
We were passing through and only got to enjoy the property for one night but it was a wonderful experience. The service was outstanding and the food was fabulous. We will definitely visit again. Jan B

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 10, 2024
Philip O.
Wonderful night out everything was perfect

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 10/10
Feb 09, 2024
Ritzia S.
It was a very enjoyable evening. Everything was on point - the service, the food, the hospitality. I like the renovation since I was there years ago. My family looks forward to visiting again!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 02, 2024
Kim room 110 R.
Sugarmill restaurant is one of our favorites on Tortola. We have eaten here many times and have never been disappointed. The service is excellent, the food is outstanding and the ambience is charming. Highly recommend!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 7/10
Jan 30, 2024
Sharon B.
Expensive, but a wonderful dining experience.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 24, 2024
Melinda J.
Everything was just right! The atmosphere was very welcoming and the food delicious!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 28, 2023
Dan M.
The entire evening was wonderful with no complaints. My wife had the filet mignon . She said that I had to try a bite, that it was very good and tender. It was the best filet that I have ever tasted. Loved it!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 26, 2023
Carol M.
We had a delicious Christmas dinner at the Sugar Mill. It was especially nice to have very traditional options for dinner. The room was so festive and everyone was very welcoming.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 08, 2023
Mark R.
A real treasure in the BVI. We found the staff, atmosphere and food outstanding. The presentation and wine selection very unique for this little corner of the Caribbean. We simply can not find anything at fault with our experience.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 07, 2023
Charles J.
Love it!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 05, 2023
Stuart P.
Friendly professional staff, great lobster. Plenty of locals there too.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 20, 2023
Kim W.
Beautiful spot! Food was fantastic and the service was great too!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 21, 2023
Tim B.
The Food, Environment, Service and View was all Fantastic!!!! Highest recommendations!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 18, 2023
Angelo P.
Fantastic lobster and steak.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 14, 2023
Harold K.
Beautiful environment. Great food. Super service.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 21, 2023
Stephanie W.
Everything was perfect, thank you to all the staff for a lovely evening and delicious food.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 08, 2023
Carla T.
What a beautiful restaurant. Food and service was excellent. Highly recommend.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 06, 2023
Erin M.
The ambience was amazing. I fell in love with the quaint warm feeling with light music from Ella Fitzgerald that gabbed my heart and asked me to stay well beyond dinner. Our teenagers were just as content. Thank you for a lovely evening.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Mar 22, 2023
Wil M.
enjoyed everything with the exception of road traffic.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 20, 2023
Scott K.
Exceptional

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 08, 2023
David S.
Fabulous!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 04, 2023
Christina E.
Excellent food, service and ambience. One of my favorite dining experiences on Tortola.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 27, 2023
Keith L.
Wait staff should top off wine when asking how our meal was. We had a wonderful evening, food wonderful, staff a delight and a lovely chat with the hosts.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 22, 2023
Kim R.
This was the first time dining at the Sugar Mill Restaurant, and we already made another reservation to come back! Service was excellent, the owner is lovely and very attentive. The drinks and food were delicious and the birthday cake that they made specific for our party was amazing, probably one of the tastiest cakes we have ever had. Thank you Sugar Mill for making our night a memorable one. See you soon

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 02, 2023
Debra M.
Lovely, beautiful atmosphere. Food was great and came in timely manner. Would definitely go back again.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Dec 31, 2022
Kristen W.
Great place, would recommend and go back again! Food was amazing!

Overall: 10/10
Food: 10/10
Service: 7/10
Ambience: 10/10
Value: 7/10
Dec 26, 2022
Janine T.
Beautiful place with great food. Best restaurant we found in Tortola.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 12, 2022
Angelina P.
Great place

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 20, 2022
Danielle L.
We had a great time

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 20, 2022
Dion S.
Great Food that always exceeds your expectations

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 7/10
Jul 22, 2022
Smith T.
Everything was great we both enjoyed it!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 16, 2022
Christopher C.
Food was excellent, staff attentive and wine was excellent

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 15, 2022
Amber G.
Best meal on the BVI! Beautiful ambience and amazing food/service

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 22, 2022
Alicia C.
We loved everything about this hotel and restaurant! Magical place!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Mar 09, 2022
Sara S.
Lovely Restaurant and we will be back for sure!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 08, 2022
Anthony W.
Excellent all round. Hooray ! Food for foodies. Couldn't find anywhere on East side / Road Town to come anywhere close.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 03, 2022
Peter S.
Great food, great service, great ambiance

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 25, 2022
Anne M.
Fabulous spot. Total gem.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Feb 03, 2022
Joseph G.
Beautiful restaurant. Wonderful people. Good Food. Paradise doesn’t come cheap

Overall: 10/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Jan 27, 2022
Sergio D.
Great experience as usual! No wonder is our favourite restaurant on island!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Jan 14, 2022
Mike W.
We had a very nice dinner. The food was excellent. The service was very good.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 14, 2022
Michael A.
Repeat customers, a

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 0/10
Value: 10/10
Dec 22, 2021
Greg L.
Looking forward to more visits .

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 19, 2021
Robert hotel guests B.
The Sugar Mill Restaraunt remains excellent! The service was attentive but not rushed. The lobster was delicious. The setting on the Terrace was beautiful and felt just like dining in the Sugar Mill room used to feel but with ocean sounds. We also stayed in the hotel which was perfect and we were able to have a wonderful breakfast as well. Could not recommend higher. You should eat here.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 17, 2021
Harold C.
The fish dish we had was excellent

Overall: 10/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 15, 2021
Loleta S.
Great service enjoy it .

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 18, 2021
Valerie C.
We LOVE the Sugar Mill! The food was amazing!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 12, 2021
Chenae W.
We were really in love with the tenderness of the chicken. Love it

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Mar 27, 2024
Sophia B.
I really enjoyed the asparagus soup and the spinach salad however I think the coconut chicken can be improved.

Overall: 9/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Mar 24, 2024
Dean S.
Beautiful

Overall: 9/10
Food: 8/10
Service: 8/10
Ambience: 8/10
Value: 8/10
Feb 17, 2024
Joseph P.
Food was great, table was nicely set up

Overall: 9/10
Food: 9/10
Service: 9/10
Ambience: 9/10
Value: 8/10
Dec 29, 2023
Robert & Hellen M.
The team headed by Andrea and Mary made the dining experience completely relaxed and chilled. The ambience was lovely and food lived up to our expectations (based on recommendations). Our waitress, Anita, for the evening was attentive to our needs and very pleasant throughout. Next year a few more roast potatoes and gravy would be a worthy addition to the Christmas menu.

Overall: 9/10
Food: 10/10
Service: 10/10
Ambience: 3/10
Value: 10/10
Dec 12, 2023
Robert P.
Loved everything: the service, the food, the setting was wonderful. The only issue we experienced ? The music was dreadful. Sorry, make that beyond dreadful. The playlist wasn't just eclectic (40's through 2000's), it was just HORRIBLE. The owner / manager should ask the PATRONS ~ AND THE STAFF (who have to listen to the same crap night after night) ~ what they REALLY want to hear. Otherwise, keep up the great work ! Just wear ear plugs !

Overall: 9/10
Food: 6/10
Service: 7/10
Ambience: 8/10
Value: 7/10
Jul 20, 2023
Natalie J.
The food never that bad, the soup where too satly I have to send it back, the drinks never all that my son av strawberry daiquiri never blended properly too much ice I av to send it back to blended out smoothly.. I send call Vicki she do a awesome job making my bushwacker thanks to my server Roshana she is very attentive and make sure her guests alright will give her a 9..

Overall: 9/10
Food: 8/10
Service: 9/10
Ambience: 9/10
Value: 10/10
May 22, 2023
Bettina H.
Outstanding food, service and well, you couldn't ask for a more glorious venue. The Sugar Mill Hotel has one of the top 3 restaurants in the BVI. 8 for food only because we have traveled quite a bit and some of the great chefs of the world have cooked for us. 8 is pretty darn good and on parr with the other 2 great restaurants here.

Overall: 9/10
Food: 9/10
Service: 5/10
Ambience: 10/10
Value: 10/10
Jan 06, 2023
107 Emily/Ian W.
Great food, amazing location, friendly service, but a bit slower than you might expect in a city. Overall lovely evening.

Overall: 9/10
Food: 9/10
Service: 6/10
Ambience: 8/10
Value: 9/10
Nov 03, 2022
Michele L.
We loved the food but it would be really lovely if the menu could indicate allergies ie gluten free, vegan etc and some alternatives be available thank you

Overall: 9/10
Food: 8/10
Service: 9/10
Ambience: 9/10
Value: 8/10
Oct 21, 2022
Charlotte C.
Lovely wait staff who make you feel genuinely welcome. The menu at Sugar Mill is classic French, very traditional but nothing wrong with that as long as you enjoy butter and cream (which we do). I eat here regularly and it is consistently good. I like the wide selection of "house" wines which are reasonably priced at $37 per bottle (a very low mark-up on local retail prices) and the more luxury selection is very nicely curated, with some real gems to enjoy.

Overall: 9/10
Food: 9/10
Service: 9/10
Ambience: 10/10
Value: 9/10
Oct 21, 2022
Susan F.
Enjoyed the entire experience! The decor and ambiance was very tasteful. Very happy and gracious staff. Large menu selections of both food and wine. Background music was delightful. Would highly recommend!

Overall: 9/10
Food: 9/10
Service: 9/10
Ambience: 10/10
Value: 9/10
Dec 27, 2021
Alan L.
Good was excellent, Christmas pudding definitely packed a punch! Staff were extremely friendly, and a beautiful venue for a Christmas dinner

Overall: 8/10
Food: 8/10
Service: 8/10
Ambience: 10/10
Value: 8/10
Apr 11, 2024
Karin S.
Loved the ambience. Service was ok. A little mix up with the orders although very friendly. I had the beef stroganoff and it was good but plain to me. I wasn’t crazy about the dessert menu. My favorite is carrot cake, cream brûlée and coconut ice cream! Would love to see one of these on the menu.

Overall: 8/10
Food: 8/10
Service: 8/10
Ambience: 7/10
Value: 8/10
Feb 04, 2024
Shondel D.
Overall good experience. If there is no pumpkin soup starter it should be added

Overall: 8/10
Food: 8/10
Service: 7/10
Ambience: 9/10
Value: 6/10
Feb 04, 2024
Cathy G.
We dined at the Sugar Mill Restaurant three times during our stay there. It’s a lovely setting and ambiance, the waves crashing nearby, sitting in the open air stone sugar mill. The staff is very friendly and welcoming, particularly if you are a hotel guest. If not, and without a reservation, you are then considered a “walk-in” and treated differently, as we found out one evening when they mistakenly thought we were not hotel guests. Interesting to see the difference. The food is very good overall and just right portions that will not fill one up too much. The filet mignon was excellent, the grouper overcooked and dry. Desserts are delicious. Entrees range from $37 - $50 approximately. Our average tab was $185 with tip. Expensive, but the BVIs tend to be that way. And the food does take awhile to come out, so patience is needed while dining there. Overall a lovely time.

Overall: 8/10
Food: 8/10
Service: 6/10
Ambience: 10/10
Value: 8/10
Apr 07, 2023
Steven M.
We were glad to be back after the hurricane and had a very nice evening. The ambience was awesome as usual so kudos to the owners for bringing the Sugar Mill back! The food was also very good, so it was just the service that was lacking due to brand new staff who did not know the menu well and should have had more regular assistance through the evening. That said, everyone was extremely nice and we will be back and still highly recommend dinner when on Tortola!

Overall: 8/10
Food: 9/10
Service: 5/10
Ambience: 10/10
Value: 8/10
Mar 02, 2023
linda G.
Beautifully arranged, food was good, my lobster was overcooked. Servicer was very friendly, but service was very slow coming from the bar & kitchen. I’m sure it has to do with employee issues. Def will be back

Overall: 8/10
Food: 8/10
Service: 7/10
Ambience: 10/10
Value: 8/10
Feb 12, 2023
Tracey G.
our party of 4 enjoyed 2 dinners at Sugar Mill and table location makes a difference. the first dinner our table was on the first tier near the bar was lovely. second dinner 2/9 we were the last table at the rear of restaurant. okay but there was quite a disturbance in the kitchen between staff, the manager had to intervene several times. it caused uneven service and was distracting. 2 dinners arrived and there was a fairly long wait for the remaining 2 meals to be delivered. also fine dining we expect the server to know who ordered what - not asking who gets the fish pie??

Overall: 8/10
Food: 10/10
Service: 10/10
Ambience: 6/10
Value: 8/10
Jan 03, 2023
Susan O.
Always love the sugar mill. However, this time we had a really awful table. Since we had made our reservation almost 6 months ago i would have thought we would have been in a better location. That being said, Marilyn was a fantastic server and the music was excellent.

Overall: 8/10
Food: 10/10
Service: 2/10
Ambience: 10/10
Value: 8/10
Dec 30, 2022
Kate M.
The manager is amazing and the owner wonderful but the staff couldn't offer proper service, waited over an hour for drinks and had to ask. Not everyone got the same menu. Had to ask for drinks multiple times and they would bring out one plate at a time. We had 3 kids with us who were pretty hungry but everything took so long that we had to break the party up and send some kids home and take to go boxes. The owner organised all of that for us which was wonderful because the staff weren't doing it.

Overall: 8/10
Food: 6/10
Service: 9/10
Ambience: 8/10
Value: 4/10
Jul 02, 2022
Julie H.
This was a difficult review to make because the service was wonderful and everyone else’s food was amazing; however, as a vegetarian, it wasn’t! Risotto was the only vegetarian option and I chose the caprese one. The olives were the cheap ones I never buy and I don’t actually think fresh basil was used, and instead, they used dried. All I can say is it wasn’t very nice at all. When you consider I was charged $25 for the basic risotto and then another $10 for the mozzarella, basil and olives, I was not impressed! Everyone else’s food looked great and was thoroughly enjoyed but as a vegetarian, I am fed up being offered very little choice and the quality being poor.

Overall: 8/10
Food: 9/10
Service: 9/10
Ambience: 10/10
Value: 9/10
Feb 26, 2022
Robert C.
The only hiccup was a special escargot plate was dropped on a lady guest with remaining butter hitting her dress. She was nice about it, but no accommodation was made to credit the plate or anything.

Overall: 8/10
Food: 8/10
Service: 7/10
Ambience: 10/10
Value: 9/10
Dec 20, 2021
Nicole P.
I didn't rate the vegetables - I thought they let the plate down. We were a table of six but we waited quite a while for our food. The food was really delicious however, it was cold when it came out. We had waited so long so didn't send it back. So we did enjoy it but there were some issues. I doubt I would come back with a group more than four people.

Overall: 7/10
Food: 7/10
Service: 7/10
Ambience: 7/10
Value: 7/10
Apr 19, 2024
David S.
Ants

Overall: 7/10
Food: 6/10
Service: 8/10
Ambience: 7/10
Value: 5/10
Feb 24, 2024
Ned I.
Dated menu and ambience - reminded me of Bermuda circa 1994. The service was good, but the (sea)food was overcooked and uninspired. If you seek an elegant, antique island restaurant experience that costs more than it should, look no further.

Overall: 7/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 08, 2024
David R.
Food, service, ambiance , value great The service charge of 15% ok. The management asking for more gratuity for their staff was over the top. The management should compensate the staff via an hourly wage. 15% + more was over the top.