Sugar Mill Restaurant
Apple Bay, Tortola 0300
$$$$
International
Recommended
Editor's Pick
Private Room
View
Outdoor Seating
The Sugar Mill - a fine dining restaurant featuring fresh lobsters, the best steak in our "Steak Bar," Tournedos Rossini, Scallops in champagne sauce, pate de foie gras, escargots, gourmet risottos, duck, chicken curry and roulade, white fish as well as vegetarian and Caribbean specialties. Open six nights a week for dinner - [ closed Wednesdays in the summer season after April 1st ] from 7.00 pm. Breakfast from Mon - Saturday 8.00 - 10.00 am.
Reservations
Business Info
- Address: Apple Bay, Tortola 0300
- Cross Street: Rte 1
- Cuisine: American | French | International | Seafood | Steak | Vegetarian |
- Cost: | Expensive
- Category: Fine Dining
- Star Rating:
- Reservations: Recommended
- Dress Code: Casual Elegant
- Meals Served: Breakfast | Dinner |
- Parking: Car Park |
- Payment Options: VISA | Amex | MasterCard |
- Corkage Fee: N/A
- Website: http://www.sugarmillhotel.com/
- Phone: 1-284-3448612
- Features: Winning Wine List,
- Occasion: Romantic Dining, Business Dining, Celebrity Spotting,
Photos
Business Hours
Reservations Available
- Monday
- Dinner - Terrace 6 p.m. - 10 p.m.
- Tuesday
- Dinner - Terrace 6 p.m. - 10 p.m.
- Wednesday
- Dinner - Terrace 6 p.m. - 9:30 p.m.
- Thursday
- Dinner - Terrace 6 p.m. - 10 p.m.
- Friday
- Dinner - Terrace 6 p.m. - 10 p.m.
- Saturday
- Dinner - Terrace 6 p.m. - 10 p.m.
- Sunday
- Dinner - Terrace 6 p.m. - 10 p.m.
Customer Reviews & Ratings
4.75 out of 5 stars based on 433 votes
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 21, 2023
Tim B.
The Food, Environment, Service and View was all Fantastic!!!! Highest recommendations!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 18, 2023
Angelo P.
Fantastic lobster and steak.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 14, 2023
Harold K.
Beautiful environment. Great food. Super service.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 21, 2023
Stephanie W.
Everything was perfect, thank you to all the staff for a lovely evening and delicious food.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 08, 2023
Carla T.
What a beautiful restaurant. Food and service was excellent. Highly recommend.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 06, 2023
Erin M.
The ambience was amazing. I fell in love with the quaint warm feeling with light music from Ella Fitzgerald that gabbed my heart and asked me to stay well beyond dinner. Our teenagers were just as content. Thank you for a lovely evening.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 8/10
- Value: 10/10
Mar 22, 2023
Wil M.
enjoyed everything with the exception of road traffic.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 20, 2023
Scott K.
Exceptional
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 08, 2023
David S.
Fabulous!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 04, 2023
Christina E.
Excellent food, service and ambience. One of my favorite dining experiences on Tortola.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 27, 2023
Keith L.
Wait staff should top off wine when asking how our meal was.
We had a wonderful evening, food wonderful, staff a delight and a lovely chat with the hosts.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 22, 2023
Kim R.
This was the first time dining at the Sugar Mill Restaurant, and we already made another reservation to come back!
Service was excellent, the owner is lovely and very attentive. The drinks and food were delicious and the birthday cake that they made specific for our party was amazing, probably one of the tastiest cakes we have ever had. Thank you Sugar Mill for making our night a memorable one. See you soon
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 02, 2023
Debra M.
Lovely, beautiful atmosphere. Food was great and came in timely manner. Would definitely go back again.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Dec 31, 2022
Kristen W.
Great place, would recommend and go back again! Food was amazing!
- Overall: 10/10
- Food: 10/10
- Service: 7/10
- Ambience: 10/10
- Value: 7/10
Dec 26, 2022
Janine T.
Beautiful place with great food. Best restaurant we found in Tortola.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 12, 2022
Angelina P.
Great place
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 20, 2022
Danielle L.
We had a great time
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 20, 2022
Dion S.
Great Food that always exceeds your expectations
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 7/10
Jul 22, 2022
Smith T.
Everything was great we both enjoyed it!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 16, 2022
Christopher C.
Food was excellent, staff attentive and wine was excellent
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 15, 2022
Amber G.
Best meal on the BVI! Beautiful ambience and amazing food/service
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 22, 2022
Alicia C.
We loved everything about this hotel and restaurant! Magical place!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Mar 09, 2022
Sara S.
Lovely Restaurant and we will be back for sure!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 08, 2022
Anthony W.
Excellent all round. Hooray ! Food for foodies. Couldn't find anywhere on East side / Road Town to come anywhere close.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 03, 2022
Peter S.
Great food, great service, great ambiance
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 25, 2022
Anne M.
Fabulous spot. Total gem.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Feb 03, 2022
Joseph G.
Beautiful restaurant. Wonderful people. Good Food. Paradise doesn’t come cheap
- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
Jan 27, 2022
Sergio D.
Great experience as usual! No wonder is our favourite restaurant on island!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
Jan 14, 2022
Mike W.
We had a very nice dinner. The food was excellent. The service was very good.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 14, 2022
Michael A.
Repeat customers, a
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 0/10
- Value: 10/10
Dec 22, 2021
Greg L.
Looking forward to more visits .
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 19, 2021
Robert hotel guests B.
The Sugar Mill Restaraunt remains excellent! The service was attentive but not rushed. The lobster was delicious. The setting on the Terrace was beautiful and felt just like dining in the Sugar Mill room used to feel but with ocean sounds. We also stayed in the hotel which was perfect and we were able to have a wonderful breakfast as well. Could not recommend higher. You should eat here.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 17, 2021
Harold C.
The fish dish we had was excellent
- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 15, 2021
Loleta S.
Great service enjoy it .
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 18, 2021
Valerie C.
We LOVE the Sugar Mill! The food was amazing!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Mar 12, 2021
Chenae W.
We were really in love with the tenderness of the chicken. Love it
- Overall: 9/10
- Food: 6/10
- Service: 7/10
- Ambience: 8/10
- Value: 7/10
Jul 19, 2023
Natalie J.
The food never that bad, the soup where too satly I have to send it back, the drinks never all that my son av strawberry daiquiri never blended properly too much ice I av to send it back to blended out smoothly.. I send call Vicki she do a awesome job making my bushwacker thanks to my server Roshana she is very attentive and make sure her guests alright will give her a 9..
- Overall: 9/10
- Food: 8/10
- Service: 9/10
- Ambience: 9/10
- Value: 10/10
May 22, 2023
Bettina H.
Outstanding food, service and well, you couldn't ask for a more glorious venue. The Sugar Mill Hotel has one of the top 3 restaurants in the BVI. 8 for food only because we have traveled quite a bit and some of the great chefs of the world have cooked for us. 8 is pretty darn good and on parr with the other 2 great restaurants here.
- Overall: 9/10
- Food: 9/10
- Service: 5/10
- Ambience: 10/10
- Value: 10/10
Jan 06, 2023
107 Emily/Ian W.
Great food, amazing location, friendly service, but a bit slower than you might expect in a city. Overall lovely evening.
- Overall: 9/10
- Food: 9/10
- Service: 6/10
- Ambience: 8/10
- Value: 9/10
Nov 03, 2022
Michele L.
We loved the food but it would be really lovely if the menu could indicate allergies ie gluten free, vegan etc and some alternatives be available thank you
- Overall: 9/10
- Food: 8/10
- Service: 9/10
- Ambience: 9/10
- Value: 8/10
Oct 21, 2022
Charlotte C.
Lovely wait staff who make you feel genuinely welcome. The menu at Sugar Mill is classic French, very traditional but nothing wrong with that as long as you enjoy butter and cream (which we do). I eat here regularly and it is consistently good. I like the wide selection of "house" wines which are reasonably priced at $37 per bottle (a very low mark-up on local retail prices) and the more luxury selection is very nicely curated, with some real gems to enjoy.
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 10/10
- Value: 9/10
Oct 21, 2022
Susan F.
Enjoyed the entire experience! The decor and ambiance was very tasteful. Very happy and gracious staff. Large menu selections of both food and wine. Background music was delightful. Would highly recommend!
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 10/10
- Value: 9/10
Dec 27, 2021
Alan L.
Good was excellent, Christmas pudding definitely packed a punch!
Staff were extremely friendly, and a beautiful venue for a Christmas dinner
- Overall: 8/10
- Food: 8/10
- Service: 6/10
- Ambience: 10/10
- Value: 8/10
Apr 07, 2023
Steven M.
We were glad to be back after the hurricane and had a very nice evening. The ambience was awesome as usual so kudos to the owners for bringing the Sugar Mill back! The food was also very good, so it was just the service that was lacking due to brand new staff who did not know the menu well and should have had more regular assistance through the evening. That said, everyone was extremely nice and we will be back and still highly recommend dinner when on Tortola!
- Overall: 8/10
- Food: 9/10
- Service: 5/10
- Ambience: 10/10
- Value: 8/10
Mar 02, 2023
linda G.
Beautifully arranged, food was good, my lobster was overcooked. Servicer was very friendly, but service was very slow coming from the bar & kitchen.
I’m sure it has to do with employee issues. Def will be back
- Overall: 8/10
- Food: 8/10
- Service: 7/10
- Ambience: 10/10
- Value: 8/10
Feb 12, 2023
Tracey G.
our party of 4 enjoyed 2 dinners at Sugar Mill and table location makes a difference. the first dinner our table was on the first tier near the bar was lovely. second dinner 2/9 we were the last table at the rear of restaurant. okay but there was quite a disturbance in the kitchen between staff, the manager had to intervene several times. it caused uneven service and was distracting. 2 dinners arrived and there was a fairly long wait for the remaining 2 meals to be delivered. also fine dining we expect the server to know who ordered what - not asking who gets the fish pie??
- Overall: 8/10
- Food: 10/10
- Service: 10/10
- Ambience: 6/10
- Value: 8/10
Jan 03, 2023
Susan O.
Always love the sugar mill. However, this time we had a really awful table. Since we had made our reservation almost 6 months ago i would have thought we would have been in a better location. That being said, Marilyn was a fantastic server and the music was excellent.
- Overall: 8/10
- Food: 10/10
- Service: 2/10
- Ambience: 10/10
- Value: 8/10
Dec 30, 2022
Kate M.
The manager is amazing and the owner wonderful but the staff couldn't offer proper service, waited over an hour for drinks and had to ask. Not everyone got the same menu. Had to ask for drinks multiple times and they would bring out one plate at a time. We had 3 kids with us who were pretty hungry but everything took so long that we had to break the party up and send some kids home and take to go boxes. The owner organised all of that for us which was wonderful because the staff weren't doing it.
- Overall: 8/10
- Food: 6/10
- Service: 9/10
- Ambience: 8/10
- Value: 4/10
Jul 02, 2022
Julie H.
This was a difficult review to make because the service was wonderful and everyone else’s food was amazing; however, as a vegetarian, it wasn’t! Risotto was the only vegetarian option and I chose the caprese one. The olives were the cheap ones I never buy and I don’t actually think fresh basil was used, and instead, they used dried. All I can say is it wasn’t very nice at all. When you consider I was charged $25 for the basic risotto and then another $10 for the mozzarella, basil and olives, I was not impressed!
Everyone else’s food looked great and was thoroughly enjoyed but as a vegetarian, I am fed up being offered very little choice and the quality being poor.
- Overall: 8/10
- Food: 9/10
- Service: 9/10
- Ambience: 10/10
- Value: 9/10
Feb 26, 2022
Robert C.
The only hiccup was a special escargot plate was dropped on a lady guest with remaining butter hitting her dress. She was nice about it, but no accommodation was made to credit the plate or anything.
- Overall: 8/10
- Food: 8/10
- Service: 7/10
- Ambience: 10/10
- Value: 9/10
Dec 20, 2021
Nicole P.
I didn't rate the vegetables - I thought they let the plate down. We were a table of six but we waited quite a while for our food. The food was really delicious however, it was cold when it came out. We had waited so long so didn't send it back. So we did enjoy it but there were some issues. I doubt I would come back with a group more than four people.