Omoté Raffles City

252 North Bridge Rd #B1-44C, Singapore 179103
$$ Japanese

Reservations

Business Info

  • Address: 252 North Bridge Rd #B1-44C, Singapore 179103
  • Cross Street: Raffles City
  • Cuisine: Contemporary | Japanese |
  • Cost: | Inexpensive
  • Category: Casual Dining
  • Star Rating:
  • Reservations: Recommended
  • Dress Code: Casual
  • Meals Served: Lunch | Dinner |
  • Parking: Car Park |
  • Payment Options: VISA | Amex | MasterCard | Cash | Apple Pay | Google Pay |
  • Corkage Fee: N/A
  • Phone: 98993670
  • Features: Takeout Available,
  • Occasion: Trendy / Hip,

Photos

Business Hours

Reservations Available
Monday
Dinner 5:30 p.m. - 9 p.m.
Lunch 11:30 a.m. - 2 p.m.
Tuesday
Lunch 11:30 a.m. - 2 p.m.
Dinner 5:30 p.m. - 9 p.m.
Wednesday
Lunch 11:30 a.m. - 2 p.m.
Dinner 5:30 p.m. - 9 p.m.
Thursday
Lunch 11:30 a.m. - 2 p.m.
Dinner 5:30 p.m. - 9 p.m.
Friday
Lunch 11:30 a.m. - 2 p.m.
Dinner 5:30 p.m. - 9 p.m.
Saturday
Lunch 11:30 a.m. - 2 p.m.
Dinner 5:30 p.m. - 9 p.m.
Sunday
Lunch 11:30 a.m. - 2 p.m.
Dinner 5:30 p.m. - 9 p.m.
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Customer Reviews & Ratings

4.42 out of 5 stars based on 448 votes

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Jan 28, 2024
Ice L.
Service is excellent in spite of crowd. Team here is a gem, comparing with Novena outlet

Overall: 10/10
Food: 7/10
Service: 9/10
Ambience: 7/10
Value: 7/10
Dec 23, 2023
Sicilia D.
Great service, awesome food and comfortable seating made our lunch experience very enjoyable!

Overall: 10/10
Food: 8/10
Service: 8/10
Ambience: 4/10
Value: 8/10
Dec 12, 2023
Karin L.
Very noisy at peak meal times - otherwise food and service are great.

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 10/10
Value: 10/10
Nov 06, 2023
Amanda W.
I went Omote Raffles city outlet twice, last week. Staff dipped her thumb into my rice bowl when serving to me. Staff should be well versed how to hold the Japanese bowl rather than serve with her thumb in my bowl. I didn't want to kick up a fuss so I didn't take down her name.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 19, 2023
Pamela P.
The food was good, fresh & tasty. Service was fast and excellent as well

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Sep 15, 2023
ivy h.
Loved Omote. Everything is excellent except the booking system. To restrict to 11.30 then 12 then 1 is pretty limited n one has to rush down. Give the option of 1230pm for those lunch goers whose lunch hours are at 12pm to make it down too! Likewise dinner hours can b more flexible w another 630pm n 730 pm option

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Aug 20, 2023
Nancy N.
Food is very good. Was recommended by colleagues and so 1st time here. Kids are happy with food. We will definitely be back !

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 29, 2023
Eigenia C.
Always loved the food at Omote

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 08, 2023
Pui Fun P.
Thank you very much for the pleasant dining experience!

Overall: 10/10
Food: 5/10
Service: 8/10
Ambience: 8/10
Value: 7/10
Mar 08, 2023
Joanna S.
It's disappointing in food serving size. I have been patronizing Upper Thomson branch for past years, thought trying out this branch in Raffles City. Serving size is so much smaller and taste not as good as Thomson plaza branch.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 10, 2023
Victor T.
Awesome food and service

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 03, 2023
Junie P.
Good food, great service! Keep It up!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Dec 23, 2022
Kat A.
Good, enjoy the food will be back soon

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 30, 2022
Joey L.
Food are good and service is fast. Overall great experience!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 23, 2022
Pei Qi S.
Great food

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 9/10
Value: 8/10
Dec 31, 2023
Jo L.
Restaurant was too noisy. Should have more variety of alcoholic drinks. Staff were prompt and friendly:)

Overall: 9/10
Food: 10/10
Service: 9/10
Ambience: 8/10
Value: 9/10
Oct 09, 2023
Joann F.
Every was great except for the table arrangement. Had made a reservation however was given a table in the middle of the restaurant. Quite disappoint with the arrangement.

Overall: 9/10
Food: 9/10
Service: 9/10
Ambience: 7/10
Value: 9/10
May 05, 2023
Sharon F.
I loved everything food, prices n service except for the noise and if l'm sitting at the wall where the queue is because people are always looking over me. Thanks.

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 9/10
Value: 10/10
Mar 16, 2023
Joe C.
Still much the same good service and good quality food. Thanks you for making dining a simple and enjoyable experience! Keep it the same and keep it going!

Overall: 9/10
Food: 10/10
Service: 8/10
Ambience: 9/10
Value: 9/10
Mar 03, 2023
Mary L.
Waitress was too eager to clear the dishes even before we were finished and kept hovering.

Overall: 9/10
Food: 9/10
Service: 9/10
Ambience: 9/10
Value: 9/10
Jan 02, 2023
Lynn C.
Everything was great. We are lucky to have made booking. Hope to see more variety in menu like Thomson Branch.

Overall: 9/10
Food: 8/10
Service: 9/10
Ambience: 7/10
Value: 8/10
Dec 15, 2022
Jess C.
The beef platter is too salty. Was a bit disappointed to know that this outlet does not have the full menu. The place is clean but too noisy.

Overall: 9/10
Food: 7/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Nov 24, 2022
Ethan L.
Rice was too soggy and a bit too saucy. Shared my feedback to the frontline staff and she conveyed it to the chef.

Overall: 8/10
Food: 8/10
Service: 8/10
Ambience: 6/10
Value: 8/10
Feb 17, 2024
Alice W.
Plc v noisy

Overall: 8/10
Food: 8/10
Service: 7/10
Ambience: 7/10
Value: 8/10
Feb 03, 2024
Lenny L.
Svc staff not as attentive. 4 of us sat down to a table that had 3 sets of cutlery and they didn’t bring 4th set till we asked for it. Tea refill also took awhile.

Overall: 8/10
Food: 9/10
Service: 7/10
Ambience: 9/10
Value: 9/10
Jan 20, 2024
Jasmine T.
Food was fantastic but service can be improved. We ordered green tea but water refill was not frequent. I mention that we are celebrating birthday during reservation but there is no complimentary item or gesture from restaurant, you should not be asking customer on this when there is no intention to do anything special

Overall: 8/10
Food: 8/10
Service: 8/10
Ambience: 6/10
Value: 7/10
Jan 15, 2024
Dorothy Z.
Overall experience was pleasant. The only fault it was too noisy as it's an open-spaced "restaurant" and it was full with big groups on a Thursday night which I think it's a good sign for the restaurant. So we had to move to a quieter place for tea and desserts after our dinner (4 of us).

Overall: 8/10
Food: 7/10
Service: 8/10
Ambience: 10/10
Value: 7/10
Nov 20, 2023
Cherry H.
Great casual dining place. Portion however is on the small size, and so given the prices, it’s not too value for money.

Overall: 8/10
Food: 8/10
Service: 8/10
Ambience: 8/10
Value: 8/10
Oct 19, 2023
Agnes L.
Lovely environment & great food

Overall: 8/10
Food: 2/10
Service: 8/10
Ambience: 8/10
Value: 5/10
Oct 13, 2023
Shu Hui L.
I have been eating Omote since it was a small restaurant Sushiro at level 1 Thomson Plaza. I must say that the standard differs quite abit across restaurant. From a food quality perspective, I perfer Novena followed by Upper Thomson. What I had yesterday which was the Omote Chirashi frankly didnt really sastify and hit the spot

Overall: 8/10
Food: 10/10
Service: 10/10
Ambience: 8/10
Value: 7/10
Sep 07, 2023
Yu Shui N.
Please bring back the additional add on set for dinner. I went back to Raffles City outlet for the add on set for dinner, but was told that it’s only available for lunch now :(

Overall: 8/10
Food: 8/10
Service: 8/10
Ambience: 9/10
Value: 10/10
Sep 02, 2023
Ban Nee C.
Waiter attentiveness can be improved, we have to look out and wave to get their attention to order our food although the restaturant was not exactly busy at the time. Portion of food is big that's a plus. Ambience is cosy and nice

Overall: 8/10
Food: 8/10
Service: 9/10
Ambience: 7/10
Value: 8/10
Jul 06, 2023
Molly T.
All is nice except during the noise during lunch hour when it’s crowded.

Overall: 8/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 7/10
Jun 17, 2023
YP W.
Booking platform only allowed for 3 pax. Table can sit 4. We actually had to exclude one guest.

Overall: 8/10
Food: 9/10
Service: 7/10
Ambience: 10/10
Value: 9/10
May 11, 2023
Cer C.
Cashier was not friendly

Overall: 8/10
Food: 8/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Feb 27, 2023
sally g.
The selection of food is much lesser than the outlet at Thomson plaza.

Overall: 8/10
Food: 7/10
Service: 7/10
Ambience: 6/10
Value: 7/10
Jan 06, 2023
Sunny T.
The space in the Raffles City shopping Centre is quite small , as well as the menu is not as much extensive as the main branch.

Overall: 8/10
Food: 9/10
Service: 9/10
Ambience: 8/10
Value: 7/10
Jan 02, 2023
Jimmy H.
The Power up menu option shows different dishes as what I am getting. There is no cucumber and carrot and yet no staff informed us about it.

Overall: 8/10
Food: 9/10
Service: 9/10
Ambience: 7/10
Value: 8/10
Dec 30, 2022
Lily G.
Nice food. But place is very crowded n noisy

Overall: 8/10
Food: 10/10
Service: 9/10
Ambience: 5/10
Value: 10/10
Nov 29, 2022
Jing Hui C.
Quite noisy.

Overall: 7/10
Food: 7/10
Service: 10/10
Ambience: 10/10
Value: 6/10
Feb 10, 2024
Si Ying L.
Unagi was great, the rice bowls and raw fish were not as nice as what I remember from my visit to the outlet at Thomson.

Overall: 7/10
Food: 7/10
Service: 6/10
Ambience: 7/10
Value: 6/10
Nov 26, 2023
Penny H.
I like the fact that you have opened another outlet at Novena to disseminate the crowd, so I am not so hurried to finish my food this time. The wait staff are also better paced with their service. Food wise, Raffles City tastes better than Novena; but, I think the quality of beef in the steak to share has dropped. Overall, you have improved.

Overall: 7/10
Food: 8/10
Service: 8/10
Ambience: 8/10
Value: 8/10
Aug 23, 2023
Jen W.
The food we ordered was good but was shocked when saw a bowl of unagi (cook food) was put together with raw food - salmon sashim to another table. By putting cooked and raw food in the same plate may caused food poisoning. Hope they can look into this seriously.

Overall: 7/10
Food: 7/10
Service: 7/10
Ambience: 7/10
Value: 6/10
Aug 08, 2023
Michele S.
Good food and service, will be back again!

Overall: 7/10
Food: 7/10
Service: 9/10
Ambience: 4/10
Value: 6/10
Mar 08, 2023
Sarah L.
The restaurant is noisy. Not conducive for conversation n chill lax. Prices on the steep side too.

Overall: 7/10
Food: 7/10
Service: 6/10
Ambience: 6/10
Value: 8/10
Feb 25, 2023
Siok Hoon T.
During lunch hour dining, the staff are in a hurry to clear the table. Would be better if they wait the all the diners finish. The top up of 10 dishes are too many. The restaurant can consider tiering the sides. Eg selection of 3 of 10 items or preference of all 10 items

Overall: 7/10
Food: 10/10
Service: 8/10
Ambience: 8/10
Value: 7/10
Dec 07, 2022
Amanda W.
Table too near next table. Can her their conversation. The seared beef is too salty,Even without using the gochujang sauce.

Overall: 7/10
Food: 7/10
Service: 10/10
Ambience: 10/10
Value: 7/10
Dec 07, 2022
Yvonne L.
Tables were too close to each other and we had to share and pass around the soya sauce in between tables. Menu isn't as extensive due to the small kitchen that the staff mentioned. The sashimi wasn’t as great as compared to the other outlet.

Overall: 7/10
Food: 7/10
Service: 3/10
Ambience: 3/10
Value: 6/10
Nov 29, 2022
HERRIOT S.
Very limited menu currently, would love to see the Spicy Dashi Chirashi on the Raffles City menu. We still had a nice time, the biggest issue related to the waitress who messed up the order and then asked us to sort it out. This is not what we were expecting given the issue related to her ability to capture the order correctly in the first place. I know it is early days and I hope that things get better, we won't be returning for a while (but will continue to visit the original branch instead)

Overall: 7/10
Food: 6/10
Service: 8/10
Ambience: 8/10
Value: 6/10
Nov 24, 2022
Julia T.
Food selection is limited and the chirashi is too sweet with the sauce. Should add more dishes like tempura and rolls to menu.