R+D Kitchen by White Spot

4567 Lougheed Hwy., Burnaby BC V5C 3Z6
$$ Contemporary

Reservations

Business Info

  • Address: 4567 Lougheed Hwy., Burnaby BC V5C 3Z6
  • Cross Street: Willingdon & Lougheed
  • Cuisine: Contemporary | Fusion | Hamburger | Pasta | Seafood | Vegan |
  • Cost: | Inexpensive
  • Category: Upscale Casual
  • Star Rating:
  • Reservations: Recommended
  • Dress Code: Casual
  • Meals Served: Brunch | Lunch | Dinner |
  • Parking: Public Lot | Parking Garage |
  • Payment Options: VISA | Amex | MasterCard | Cash | Apple Pay | Google Pay | Debit |
  • Corkage Fee: N/A
  • Phone: Front Desk: 6044164603 Office: 6044164605
  • Features: Full Bar, Sunday Brunch, Takeout Available, Happy Hours, Lounge / Bar, Healthy Options, Free Wi-Fi,
  • Occasion: Child Friendly, Romantic Dining, Business Dining, Meet for a Drink, Special Occasion, Vegetarian, Quick Bite, Trendy / Hip, Date Night,

Photos

Business Hours

Reservations Available
Monday
R + D Kitchen - Monday 10 a.m. - 10 p.m.
Tuesday
R+D Brentwood - Tues 10 a.m. - 10 p.m.
Wednesday
R+D Brentwood - Wed 10 a.m. - 10 p.m.
Thursday
R+D Brentwood - Thurs 10 a.m. - 10 p.m.
Friday
R+D Brentwood - Fri 10 a.m. - 11 p.m.
Saturday
R+D Brentwood - Sat 10 a.m. - 11 p.m.
Sunday
R+D Brentwood - Sun 10 a.m. - 10 p.m.
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Customer Reviews & Ratings

4.51 out of 5 stars based on 590 votes

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 10/10
Value: 9/10
Feb 11, 2024
Rachelle L.
Alot of us paid for parking not realizing you could get reimbursed. A note on the website about that could be cool. Overall great experience and our server was awesome.

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 10/10
Value: 10/10
Jan 16, 2024
Donna K.
Everything was very good except we did not get offered any water....our fault for not asking for it at the outset. We thought the food, location, service, etc. was very well done. Thank you. Donna

Overall: 10/10
Food: 6/10
Service: 10/10
Ambience: 9/10
Value: 9/10
Jan 14, 2024
DeLaire J.
We loved our server. I forgot his name, but he was a lovely brown man with amazing wavy hair, and he was just so wonderful, attentive and super amazing to our group. Thank you so much!!! He really made it memorable for us. ❤️

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 8/10
Value: 9/10
Sep 06, 2023
Adam M.
Staff were amazingly friendly and a compliment to your company.

Overall: 10/10
Food: 6/10
Service: 10/10
Ambience: 10/10
Value: 6/10
Jul 29, 2023
Qaid J.
Ok that pizza is possibly the worst pizza ever served in a restaurant (felt like a kit pizza I’d make as a 12 year old). Burgers and vibe were great.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 05, 2023
Suzanne A.
Service was excellent. Happy hour drinks were worth the price. Happy hour food prices were a bit pricey in my opinion. Our fries for the poutine were cold.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Apr 10, 2023
Jamie R.
It was great. Prompt service and tasty brunch.

Overall: 10/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Mar 03, 2023
Carol L.
we have wonderful server Megan, happy to celebrate our party there

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 9/10
Value: 9/10
Jan 18, 2023
Ivy L.
The hostess is so welcoming, we requested a table by the window and we got a choice too. Our server is so pleasant and efficient. The food is excellent, especially R&D choices but a bit pricey.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 16, 2023
Sophia L.
We enjoy having dinner at R+D Kitchen very much, thank you!

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jan 05, 2023
Tinotenda N.
The batter on the fish could be a lot lighter

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 10/10
Value: 9/10
Dec 15, 2022
Joyce N.
Excellent Server, she answered many questions and made our visit fun and interesting. Three of us ordered the Fish and Salads (Chips) - I felt the fish was over cooked - batter was dark and overly crunchie - not sure if oil was too hot or left a few minutes too long. Will definitely visit again and try other interesting menu items!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 23, 2022
Redenta D.
Server was very attentive and personable. Food was well presented. The only pause was the meal getting to the table, though the server came to tell us it would be up shortly. Tripleberry sauce on a delicious cheesecake was very tasty. Good experience all around.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Nov 09, 2022
Jane D.
We really enjoyed our first experience at the R+D Kitchen. Server was great and food too. Pleased to visit Brentwood for the first time for years.

Overall: 10/10
Food: 7/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Oct 27, 2022
Stephanie L.
Need improvement on fries..

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 21, 2022
Filomena B.
Service was great, food and drinks were fantastic. We both loved the R&D menu... we tried our food and drinks from the R&D and were very impressed. Open more of the same restaurants :)

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 10, 2022
Ka Ying L.
Staff are nice. The main course dish with fish is very good, I like that best, but sorry for I forgot the name of that yummy dish.

Overall: 10/10
Food: 8/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 09, 2022
Nathan C.
The service from the front of house to our waitress was A1. We had a great experience, great vibe all around the restaurant. Only reason why we gave the food an 8 is because the pasta we got was vegan which isn’t really our thing, but it still tasted great.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 09, 2022
Lucia L.
Delicious food! Excellent service, definitely coming back!

Overall: 10/10
Food: 7/10
Service: 10/10
Ambience: 9/10
Value: 8/10
May 09, 2022
Kunal S.
Love the new restaurant's decor and ambience. The music was just a tad too loud. The vegan truffle pasta was great if you don't call it a truffle pasta. I found that i could hardly taste any truffle in it. Our server was wonderful and we were received with warmth and friendliness which added to an overall fantastic experience. Thank you very much

Overall: 10/10
Food: 10/10
Service: 9/10
Ambience: 10/10
Value: 10/10
May 09, 2022
Jason M.
Everything was great. Staff was learning and very good. Just some confusion on runners dropping the wrong products. But that happens even in an established location. Everyone did great!!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 09, 2022
Beatriz B.
The food was awesome and a very attentive customer service. Location is great. Definitely, I will be back soon.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 09, 2022
Allison M.
This was a great first experience. The menu was very creative and had something for everyone. It was also differed enough from the traditional WS menu which was something I was hoping for. The food we had was great, the items we chose had the perfect amount of heat and flavour. I'm always disappointed when a menu item says it's spicy and it doesn't deliver but this did 100%. The servers were very knowledgeable on both the bar and food the menu and were able to make recommendations both personal and also based on the feedback they've had so far. Service was attentive, atmosphere was great, it's very bright during the day due to the windows and that live plant wall but I can also see it being really cool at night with so many windows and being able to see all the lights outside. I told our server this and it's true, it really felt like the restaurant had been open for months and not just their soft opening.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 08, 2022
Ali S.
Great friendly and knowledgeable service. Everything tasted amazing and fresh. Staff was still in training and were clearly a little nervous to be with customers for the first time but they did an amazing job. We’ll be back often to try more items from the menu. Especially happy hour.

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 07, 2022
Lindsay B.
Loved the ambiance and the drinks! Great place for a date night!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 07, 2022
Joy R.
Great food, ambiance, and very friendly staff! We’ll be back for more!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 07, 2022
Nelia S.
Our server was lovely, food was great, can’t wait to come back and try some of the new menu items!

Overall: 10/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 06, 2022
Crystal T.
Loved the décor! I also liked that you identified it was an R & D Kitchen, so as a consumer you don't expect the regular menu items. thank you again for the invite!

Overall: 9/10
Food: 9/10
Service: 9/10
Ambience: 9/10
Value: 9/10
Jan 04, 2024
Randene R.
Our sever was great!! Food was good. Wish you had Nat’s hearty brunch on the menu, but overall great!

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 10/10
Value: 8/10
Dec 09, 2023
Faye M.
The chicken Caesar salad did not have enough "salad", no zucchini sticks, very sad!!!!! The service from Kevin was first class, tons of patience and the manager did a great check up on us. Thanks for the birthday cake comp!!!

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 8/10
Value: 10/10
Sep 22, 2023
Cindy R.
It was a very good experience overall. The general layout of tables and decoration was pleasant and noise levels were low enough for conversation, which was most welcome, however the view of the construction hole was not great, but not sure what could be done about that. The cajun fish po'boy had no spice to it, which was slightly disappointing, but good none the less. The service was great, pricing reasonable and we did not feel rushed, which was also nice. All of us agreed we are likely to return in the future.

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 9/10
Value: 8/10
Jul 29, 2023
Ryan S.
great experience overall thank you

Overall: 9/10
Food: 8/10
Service: 10/10
Ambience: 9/10
Value: 8/10
Jul 24, 2023
Luis C.
Food (Classic Benny) was not as hot as it could have been.

Overall: 9/10
Food: 10/10
Service: 10/10
Ambience: 10/10
Value: 10/10
Jun 08, 2023
Donella C.
Our table of 10 enjoyed the area as it was private. Manager was most accommodating to allow us to move 2 tables together into one large one for this 51st high school reunion lunch. The only complaint we had was that the meals were not served all at once. 5 of us had our orders first and the other 5 did not arrive for another 10 minutes which made it awkward to wait (while our meals became cold) so we could eat at the same time.

Overall: 9/10
Food: 8/10
Service: 10/10
Ambience: 9/10
Value: 10/10
May 13, 2023
Kathy T.
Server was fantastic. Food was all good except the lettuce in my caesar salad was completely brown. Server did offer to replace but I had already finished my meal so I declined.

Overall: 9/10
Food: 9/10
Service: 9/10
Ambience: 6/10
Value: 8/10
Jan 11, 2023
Jessica S.
Music was too loud - had trouble hearing people talk at my table

Overall: 9/10
Food: 8/10
Service: 9/10
Ambience: 8/10
Value: 8/10
Nov 16, 2022
Don P.
crackers or bread roll with soup order

Overall: 9/10
Food: 10/10
Service: 9/10
Ambience: 10/10
Value: 8/10
Oct 19, 2022
Jennifer P.
It took awhile to get our beverages (water + Coke) because the server was picking up for multiple tables. I asked for no fries but I got fries. My friend had the meat pizza for the first time and really enjoyed it and said he'd have it again. I stick with the classic Legendary w/cheese extra pickle. I prefer the processed cheese on this burger. I'll check next time. The food is delicious but not cheap in $$ or calories unfortunately.

Overall: 9/10
Food: 8/10
Service: 9/10
Ambience: 8/10
Value: 8/10
Aug 03, 2022
Ilym Y.
We had some challenges getting all 10 of us seated as online reservation only allowed for 6 but I wrote a note. That was not acknowledged. However, the manager made some accommodations. Our server was excellent, food was good but the pineapple sambal chicken in my sandwich was dry and overcooked on the edge. We will likely return but navigating Brentwood Mall for the first time was challenging, direction signage could be better.

Overall: 9/10
Food: 8/10
Service: 9/10
Ambience: 9/10
Value: 8/10
May 10, 2022
Adrian P.
3 of the 4 meals great. Pizza was just OK (bit dry). Thanks so much for having us

Overall: 9/10
Food: 8/10
Service: 10/10
Ambience: 8/10
Value: 8/10
May 09, 2022
Rob S.
Thought most of the food was fantastic. The truffle pizza needed more sauce. And the s'more had a bitter raspberry sauce that didn't compliment the flavours well. On Ambience, the seats are a touch crowded. But overall, great experience. Our servers were amazing, and very friendly.

Overall: 9/10
Food: 9/10
Service: 10/10
Ambience: 8/10
Value: 8/10
May 09, 2022
Alex L.
The cured meat pizza was good- but spicy. Might be worth noting that in the menu. The crust was good- some herbs in there might add an edge. The cheese and sauce were fine. The meat was the most noteworthy component. Functional issue though: The meat stretched across the slices and there was no hope of cutting it with the butter knives at the table. Just ignoring it means toppings pull off. Making sure its solidly cut in the kitchen would be a good idea.

Overall: 9/10
Food: 8/10
Service: 9/10
Ambience: 8/10
Value: 6/10
May 08, 2022
Graham B.
Overall it was great. A few points in particular: - the drumstick appetizer was amazing - our server and the manager were both very friendly and the service was very punctual - the prawn salad seemed probably a bit overpriced and it could almost be an appetizer rather than a full meal salad - the vegan cheese in the truffle pasta was surprisingly yummy & tasted like normal cheese - the marshmallow brownie dessert was delicious - I didn't mind it but the music was super loud for what you'd expect from a restaurant like White Spot Can't wait to come back and try a wagyu burger!

Overall: 9/10
Food: 7/10
Service: 9/10
Ambience: 9/10
Value: 8/10
May 06, 2022
Ryan M.
Fries became over salted as made way through basket. By the end they were inedible. Less salt please

Overall: 8/10
Food: 7/10
Service: 10/10
Ambience: 9/10
Value: 9/10
Apr 14, 2024
Barb J.
Good service, pleasant servers. My chicken on chicken& waffle was way over cooked.

Overall: 8/10
Food: 9/10
Service: 10/10
Ambience: 7/10
Value: 7/10
Feb 10, 2024
Kelly K.
Our server susana was exceptional, kind, lovely and was courteous and great customer service. Hostess was very courteous too. Though the place is designed beautifully, there is not much room for servers to move when coming through from the kitchen. We had to keep moving our chairs. This is floor design flaw. And the servers , I felt for them because it’s a difficult feat to carry out the food and then have to navigate tight corners., I commend them. The bulbs at table level though pretty are painfully bright require a dimmer/ shade. Other than ‘’ambient’ design flaws, the food and great service the evening was enjoyable.

Overall: 8/10
Food: 4/10
Service: 9/10
Ambience: 9/10
Value: 7/10
Dec 19, 2023
Brent G.
We go to the test kitchen quite often. Food is generally good. We ordered the pizza as part of our meal. It was horrible. Looked and tested like a frozen pizza. You folks need to step up your game on this item. Everything else was solid.

Overall: 8/10
Food: 7/10
Service: 10/10
Ambience: 9/10
Value: 9/10
May 18, 2023
Barbara B.
Service was excellent at the White Spot R&D restaurant. As it was quite a warm day outside I’d suggest servers might want to pull down window blinds in the early evening when the sun is beating in on the window tables as the area was stuffy and warm when we were seated there. Re: food - can you please make the pizza dough thinner please? Otherwise food was pretty good.

Overall: 8/10
Food: 7/10
Service: 9/10
Ambience: 8/10
Value: 7/10
Mar 27, 2023
Kikki C.
The service was great. Servers were smiling and welcome to answer our questions. We tried the Bite of Burnaby event and the fettuccine and the fries with the Wagyu burger were slightly dry. Otherwise, great experience.

Overall: 8/10
Food: 9/10
Service: 10/10
Ambience: 6/10
Value: 8/10
Nov 12, 2022
Nicky P.
Our server (Fiona? Felina?) was great. We code a holiday and hadn’t thought about how many children would be there. We are seniors, and had trouble with the noise level at first. The food was good. Over all, see had an enjoyable lunch.

Overall: 8/10
Food: 9/10
Service: 9/10
Ambience: 9/10
Value: 9/10
Nov 09, 2022
Jas S.
very good food quality

Overall: 8/10
Food: 6/10
Service: 8/10
Ambience: 7/10
Value: 7/10
Oct 27, 2022
Natalie W.
Pizza was underwhelming. My guests ordered the chicken Alfredo and enjoyed it and said it was a large portion. Restaurant was loud but nicely decorated

Overall: 8/10
Food: 8/10
Service: 8/10
Ambience: 8/10
Value: 8/10
May 08, 2022
Taili C.
Nice space and decor. Food was good especially the sauce on the spaghetti bolognese, so good! Service was attentive and informative, but felt slightly nervous. We look forward to visiting again to try more dishes.

Overall: 8/10
Food: 8/10
Service: 8/10
Ambience: 8/10
Value: 9/10
May 08, 2022
Catherine P.
Mathew the server was very helpful, knowledgeable and took good care of us as we were not given the envelope at the front. Food and drink was good. Some minor things are : 1) The straw for one of our drink was upsidedown. 2) Other server gave us a wrong meal. Overall experience was going though it was a little noisy but understandable.

Overall: 8/10
Food: 7/10
Service: 10/10
Ambience: 10/10
Value: 10/10
May 06, 2022
Gloria L.
Mojito was watery Fries needed more salt Everything and everyone else was wonderful, thank you! ☺️

Overall: 7/10
Food: 7/10
Service: 10/10
Ambience: 9/10
Value: 7/10
Sep 15, 2023
Sheri G.
Sign by parking meter said complementary parking available for R& D patrons. I don't think it was clear enough that you don't pay for parking and then get reimbursed. Not great signage to find the restaurant. Once we were there and seated all was good.

Overall: 7/10
Food: 4/10
Service: 7/10
Ambience: 8/10
Value: 5/10
Feb 17, 2023
addie c.
- Humboldt squid was too salty -Louisiana chicken burger was so much smaller than White Spot for the same price - gojujang burger was small - both wagyu burgers were ok size - our waters were not filled once

Overall: 7/10
Food: 6/10
Service: 9/10
Ambience: 8/10
Value: 8/10
Feb 17, 2023
Brian P.
Food good. The fries were cold.

Overall: 7/10
Food: 2/10
Service: 10/10
Ambience: 10/10
Value: 7/10
Feb 13, 2023
Kathy T.
The waffles I had was not the best. The fruits were sour and it was smothered with the fruit sauce so the waffle got all soggy. The servers were nice.

Overall: 7/10
Food: 3/10
Service: 7/10
Ambience: 9/10
Value: 2/10
Jan 31, 2023
William V.
Food luke warm, poutine gravy taste of packaged. Calamari limp, luke warm. Overall disappointed. Had looked forward to a good WS meal for a going away occasion. Should have gone to WS. Not trying to be mean, simply honest. You asked.

Overall: 7/10
Food: 5/10
Service: 9/10
Ambience: 7/10
Value: 5/10
Dec 14, 2022
Breanna J.
Vegan appy bites had a weird, gummy texture to them. a weird blend of trying to be fancy but still very white spot, kind of confusing concept.

Overall: 7/10
Food: 8/10
Service: 7/10
Ambience: 5/10
Value: 7/10
Dec 12, 2022
Barb J.
We were seated next to table of a child's birthday party and it was very loud for having any conversation. We had to find the server to pay our bill when ready to leave, it was not offered to us ahead of time.

Overall: 7/10
Food: 5/10
Service: 5/10
Ambience: 10/10
Value: 6/10
Dec 09, 2022
Winnie L.
Love the atmosphere and it was a nice place to get together with my friends. Good selection with Happy Hour menu. The Wagyu Burger and Coconut Prawn were delicious. However we were disappointed in the overall temperature of the food. They were semi-warm - especially for the pasta and the coffee was awful (temperature and flavour). Asked 2 different servers to refill our hot water, but it was forgotten even though they walked by multiple times. We waited till we finished our meal to ask again. * Feedback submitted by [email protected] (reservations on Wed. Dec 7 at 4:30pm)

Overall: 7/10
Food: 5/10
Service: 8/10
Ambience: 9/10
Value: 7/10
Oct 26, 2022
Luke T.
Kitchen was super slow and food quality needs improvement. The fries were not fried too crispy as requested. The calamari was stale and they even fried the purple onions which should be kept fresh. The tzatziki was clumped and not whisked/mixed well. The server did her best given the challenges from the kitchen but overall lack of staff out poor management, she did what she could with her limited resources.

Overall: 7/10
Food: 7/10
Service: 7/10
Ambience: 7/10
Value: 7/10
Aug 04, 2022
Rosanna T.
Seating tables quite crowded. Music too loud.